Location.com logo
Brand Certified

AutoZone Auto Parts

4.0
(467 reviews)

Business Details

2166 Washtenaw Rd, Ypsilanti, MI
48197, United States
(734) 547-2000
https://www.autozone.com/locations/mi/ypsilanti/2166-washtenaw-rd.html

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Washtenaw Rd. in Ypsilanti, MI is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Ypsilanti, MI or call us at (734) 547-2000.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
2166 Washtenaw Rd, Ypsilanti, MI
48197, United States

Hours

Reviews

4.0
467 reviews
5 stars
258
4 stars
84
3 stars
47
2 stars
22
1 star
56

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed, with many praising helpful staff like Ashlee and Levert, while others report rude and dismissive behavior from certain employees.

Product Knowledge

Some employees demonstrated excellent product knowledge and provided helpful assistance, while others were criticized for being unhelpful or lacking knowledge.

Store Environment

The store is generally described as clean and well-organized, but some customers reported feeling unwelcome due to employee attitudes.

Staff Attitude

There are significant complaints about staff being rude or unprofessional, particularly from a few specific employees, impacting overall customer experience.
  • BK
    Bonnie Kidd
    Jan 28, 2026
    5.0
    Wonderful service. Service person put my new windshield wipers on for me. So helpful!!!!
  • RR
    Roscoe
    Jan 25, 2026
    4.0
    Excellent customer service, wide variety of products to fix anything and everything with your vehicle.
  • AA
    alexis
    Jan 24, 2026
    1.0
    If i could give zero stars i would. Absolutely miserable and RUDE employees. Constantly dismissing me and my father when we needed help with battery checking. Simply just walked away after we figured our battery was bad. No help or anything. It takes two second to be nice! But the two older men working last night absolutely were awful. Do better at finding better employees who actually want to work and HELP people.
  • MM
    Marcus Matthews
    Jan 15, 2026
    5.0
    Great service
  • SJ
    StaticBits (Matthew Jia)
    Dec 18, 2025
    2.0
    Cold employees. They seemed annoyed and eager for me to leave the store. They were not very helpful.

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours for AutoZone Auto Parts on weekdays?

AutoZone Auto Parts is open Monday through Friday from 8:00 AM to 9:00 PM.

Does AutoZone Auto Parts offer same-day delivery services?

Yes, AutoZone provides same-day delivery services for customers.

Brand Certified Facts from AutoZone Auto Parts

This information is certified by AutoZone Auto Parts and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: