AutoZone Auto Parts

4.2
522 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone E. Michigan Ave. in Ypsilanti, MI is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Ypsilanti, MI or call us at (734) 480-9833.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
1600 E Michigan Ave, Ypsilanti, MI
48198, United States

Hours

Reviews

4.2
522 reviews
5 stars
295
4 stars
124
3 stars
43
2 stars
9
1 star
51

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for being helpful and knowledgeable, others were criticized for being rude or unprofessional.

Staff Knowledge

Many customers appreciated the staff's knowledge about auto parts and their willingness to assist with vehicle issues.

Store Cleanliness

The store is generally reported as clean and well-organized, contributing to a positive shopping experience.

Product Availability

Customers noted that the store usually has the parts they need, although there were instances of incorrect parts being provided.

Pricing Concerns

Several reviews mentioned that prices are perceived as high, with some customers feeling that they were being overcharged.
  • SJ
    Stefanie Jones
    5 days ago
    5.0
    Phenomenal service!! I stopped in because I was having battery issues and Braeden jumped to help me not only find the right part I needed but also install it for me no questions asked!! A total life saver!
  • AS
    Alex Soto
    Nov 12, 2025
    5.0
    This store is amazing!! They are so friendly and professional it makes it a pleasant experience. Jamie was kind enough to diagnose my headlight issue and replace it with a new one!! He was quick and kind and offered advice. I will be using this store for my vehicle maintenance needs from now on!
  • KK
    Kevin
    Oct 25, 2025
    1.0
    I ordered a part to be delivered to the store. I went back the next day because the guy at the counter said it would be there the next day. The part was ordered on October 13th, I called on October 23rd to see if the store has it. The lady that answered the phone was unhelpful and a bit short/rude with me. I went to the store on October 24th and the part was still not there. At least the gentleman that helped me on the 24th were helpful with getting my money back. I'll use Amazon from now on , Sorry AutoZone 😞
  • KW
    Kevin W.
    Oct 23, 2025
    4.0
    The staff was knowledgeable, and friendly. The store was well stocked with your auto needs. The store has a dedicated Commercial Customer Dept , if you have a repair business. Overall, a decent experience.
  • AM
    Angamazin m
    Oct 17, 2025
    5.0
    I just have say thankyou to all 3 guys in store tonight, 10/17/25.. Especially William who took more than a half hour to fix two other stores messes. Tonight he went above and beyond to be kind and apologize for the treatment that brought me in in tears, from the washtenaw rd. location- (if you have a choice, drive over to MI. AVE) . WILLIAM took the time to talk with senior reps and figure out a fix. This location is always great! But tonight, it just proved the difference- good management and professional, employees who know car parts. Thankyou guys, I hope someone shows up for you when you need them like you did for me.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours for AutoZone Auto Parts in Ypsilanti?

AutoZone in Ypsilanti is open Monday through Friday from 8:00 AM to 10:00 PM, Saturday from 8:00 AM to 9:00 PM, and Sunday from 8:30 AM to 8:00 PM.

Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?

Yes, AutoZone provides both in-store pickup and same-day delivery services to customers.