Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 3360 Carpenter Rd in Ypsilanti offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.1
550 reviews
5 stars
319
4 stars
110
3 stars
49
2 stars
16
1 star
56
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed regarding customer service; while some employees are praised for being friendly and helpful, others are criticized for being rude and unhelpful.
Staff Knowledge
Several reviews indicate that staff knowledge varies significantly, with some employees demonstrating expertise and others lacking basic product knowledge.
Store Operations
Customers reported issues with store hours and staffing, leading to closures during posted hours and long wait times.
Product Availability
While many customers found the store had the parts they needed, there were complaints about incorrect parts being provided and poor inventory management.
Cleanliness and Environment
The store's cleanliness received mixed reviews, with some customers noting it was clean while others reported it was dirty and disorganized.
- DPdonnie pittmanNov 17, 20253.0Did not have spark plug wrench
- LLlegendNov 13, 20255.0Sells actual new battery's and tested battery/alternator/starter for free, thanks!!!
- AMA MNov 8, 20251.0I am a female and was in line to check out at this store. A man came in the store and instead of checking me out, the male employee behind the check out desk completely ignored me and helped the man that came in after I was already in the check out line and refused to acknowledge me in any way or check me out. The sexism was clear. I walked out without making a purchase of course and will never go to this store again. I recommend ladies think twice before giving this store your business.
- SHSinclair HOct 4, 20251.0Never helpful, never friendly, poor inventory. You can walk in and out without anyone acknowledging you or asking if you need help. Usually 2-3 20 something’s looking at their phones or talking to each other and not to the customer.
- CCCarrieSep 30, 20251.0Car broke down on highway. We knew it was the battery or alternator. We asked if we could buy a battery to try it and return it if it ended up just being the alternator. Employee said yes as long as it's not a mess. We drove the one mile back and it ended up being the alternator. Was told they wouldn't return the battery. Manager said the employee was new and it wasn't her problem "that's not on me." Apparently being a manager means nothing. Correcting your employees mistakes is on the manager. Employee came out later and apologized about the manager saying she’s done it for other people.
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
Where is the Advance Auto Parts store located in Ypsilanti?
The Advance Auto Parts store is located at 3360 Carpenter Rd, Ypsilanti, MI 48197.
What are the store hours for Advance Auto Parts in Ypsilanti?
The store is open Monday through Saturday from 7:30 AM to 8:00 PM, and on Sunday from 9:00 AM to 7:00 PM.
Does Advance Auto Parts in Ypsilanti offer free battery installation?
Yes, free battery installation is available with purchase. Battery testing and recycling services are also free.
Can Advance Auto Parts recycle used motor oil?
Yes, the store recycles used motor oil. Certain exclusions may apply.
Does Advance Auto Parts check engine codes?
Yes, team members will scan your engine codes for free, subject to exclusions.
What payment methods are accepted at Advance Auto Parts in Ypsilanti?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
What pickup and delivery options does Advance Auto Parts offer?
They provide in-store pickup, curbside pickup, and same-day delivery services.
Which nearby places can I visit before or after shopping at Advance Auto Parts?
You can visit The Home Depot, which offers hardware and building supplies just nearby, or stop by Starbucks and Jersey Mike’s Subs for food and coffee.
Is there convenient parking available at the Advance Auto Parts location?
Yes, free parking is available at the location, making it easy to visit.
Are there nearby services like UPS Access Point or storage facilities close to Advance Auto Parts?
Yes, a UPS Access Point for courier services and Extra Space Self Storage units are located nearby for your convenience.