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Advance Auto Parts

4.1
(565 reviews)

Business Details

3360 Carpenter Rd, Ypsilanti, MI
48197, United States
(734) 975-0882
https://stores.advanceautoparts.com/mi/ypsilanti/3360-carpenter-rd

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 3360 Carpenter Rd in Ypsilanti offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Advance Rewards, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
3360 Carpenter Rd, Ypsilanti, MI
48197, United States

Hours

Reviews

4.1
565 reviews
5 stars
331
4 stars
112
3 stars
49
2 stars
16
1 star
57

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with several specific employees mentioned for going above and beyond.

Product Availability

Customers appreciated the store's ability to order parts quickly and have them available, although some noted issues with incorrect parts being provided.

Mixed Experiences

While many reviews highlighted positive interactions, there were significant complaints about poor service, unhelpful staff, and negative experiences, particularly regarding management.

Store Conditions

Some customers reported cleanliness issues and staffing shortages, which affected their overall experience.

Installation Services

The free battery installation service was frequently mentioned positively, although there were some complaints about the execution and availability of this service.
  • RW
    Rickey White
    5 days ago
    5.0
    The employee Max answered all my questions and even came outside in the snow to put my windshield wipers on
  • AT
    Andy Tanguay
    5 days ago
    5.0
    Auto parts stores aren’t all alike, and this one is a good one. Knowledgeable people working there. Friendly. This is ‘the good one’. Go here.
  • CJ
    Cheryl Jurk
    Feb 11, 2026
    5.0
    Great service, if they don't have what you need, they can order it and have it by the next day if not the same day.
  • MP
    M P
    Feb 10, 2026
    5.0
    General Manager and staff are extremely helpful. Young man installed my battery on my Prius, this was difficult, but he was persistent and stuck to it and had no trouble with it. General Manager was calming and told me not to worry; trust me, I was worried after going to other local auto parts store and they telling me they couldn't help me. Batteries are not cheap but they installed it for me and I was able to buy a warranty on the battery. I can't tell you how much these guys saved the day for me and really just came through for a regular every day person that they did not know. I felt like the reason this store is good is because of their leadership and their staff. Thank you Advanced auto parts store on carpenter road for helping every day folks and making the world better.
  • TB
    Tony Bowden
    Feb 3, 2026
    5.0
    Called the Ypsilanti MI Advance auto and spoke to Joe about a battery for our 2015 Equinox he said that the battery was in stock I asked about installation and he said they would have to look at it.I arrived and Joe remembered talking to me came and took a look and said he could do it and it would be 45 minutes. Joe is a very professional detail orientated person I could tell that from the way he took care of our car. Thank You Joe for your great service today we appreciate it and thank you Advance auto. Tony.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*

Brand Certified Facts from Advance Auto Parts

This information is certified by Advance Auto Parts and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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