Gerber Collision & Glass

Reviews

• BC

  Bella Cruse

  3 days ago
  1.0
  The manager Sharita is incredibly rude, unprofessional, and unwilling to engage in productive conversation. The work the guys do is good, but not worth what you have to go through with the manager if there is an issue. She will not take accountability or have any interest in speaking to you. She will tell you to Google the issue—not professional at all. The marketing manager Will, while more professional than Sharita, still believed her word over mine. Was unwilling to help as well. Go somewhere else if your insurance lets you!! If not, take pictures of everything and document mileage!! They deleted my last review, also unprofessional!! Not shocked!!
• DC

  Doug Cruse

  3 days ago
  1.0
  Sharita (Manager) is very unprofessional and tries to pretend she knows mechanical aspects of vehicle repairs. When confronted she will not release her Superiors contact info. After finally reaching Will (Superior) he was equally unknowledgeable and not professional. Honestly why an insurance carrier would classify Gerber Woodhaven is preferred vendor is beyond me. Run quickly unless you like aggravation.
• MM

  Mtukate

  Dec 16, 2025
  5.0
  The team here went above and beyond to help us with our complicated job after an accident in another state. They were great helping us navigate the process with the other driver's insurance and getting our vehicle back into great shape. Special shout-out to Ashley and Jeremy for all of the extra customer care. ❤️
• AR

  Alexandra Rumohr

  Dec 4, 2025
  5.0
  Gerber Auto went above and beyond in their repair and customer service! They even cleaned the interior of my vehicle; I am extremely grateful for their service!
• RT

  Renee' Taylor

  Nov 6, 2025
  5.0
  Great manager, excellent customer service, good service!

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