AutoZone Auto Parts

4.1
372 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Grand River Rd in Wixom, MI is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Wixom, MI or call us at (248) 347-0198.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
49582 Grand River Rd, Wixom, MI
48393, United States

Hours

Reviews

4.1
372 reviews
5 stars
225
4 stars
64
3 stars
31
2 stars
9
1 star
43

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed; while some customers praised the helpfulness and friendliness of staff, others reported rude behavior and poor service experiences.

Product Quality

Several customers experienced issues with defective parts and incorrect items being sold, leading to dissatisfaction.

Staff Knowledge

Many reviews highlighted the staff's knowledge and ability to assist with automotive issues, although there were instances of inadequate support.

Store Environment

The store is generally described as clean and well-stocked, but some customers noted issues with employee behavior and service.

Efficiency

Customers appreciated the quick service and ability to get in and out efficiently, especially for simple tasks like part replacements.
  • MP
    Manish Pandya
    Nov 12, 2025
    5.0
    Needed a replacement license plate screw. Walked in with limited idea on what to get. Brian at the front desk went out of his way to try to match several screws with my vehicle and then fastened on the screws that matched within a matter of minutes. Fantastic customer service. Thank you Brian
  • MT
    Mary T
    Nov 6, 2025
    5.0
    Brian Hooper Novi store manager treats his customers top tier, a real gentleman.
  • DG
    David Guerreso
    Nov 2, 2025
    5.0
    Did a complete brake job on my daughter’s car and Brian was a fantastic help after several visits to the store. His customer service was 5 star and it was a pleasure to work with him. Thanks Brian and AutoZone!
  • KK
    Kelly Kibler
    Oct 28, 2025
    5.0
    I went in today to see if I could borrow a monkey wrench to put my license plate on my car. Well Brian Hooper did way more than that! He came out to my car in the cold wind and changed it for me! Way more than I expected. I’m glad I stopped here. Thank you, Brian! 😊😇
  • MC
    Mary Clough
    Oct 27, 2025
    5.0
    Really great customer service, polite, respectful, helpful, efficient.

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours for AutoZone Auto Parts in Wixom, MI?

AutoZone Auto Parts in Wixom is open Monday through Saturday from 8:00 AM to 9:00 PM, and Sunday from 9:00 AM to 8:00 PM.

Does AutoZone Auto Parts offer in-store pickup and same day delivery?

Yes, AutoZone provides in-store pickup, curbside pickup, and same-day delivery services for customer convenience.