AutoZone Auto Parts

Reviews

• DV

  Dawn Vernon

  Oct 23, 2025
  5.0
  This is the only place I come to for my vehicles, each and every time seems to be a better experience than the last. They are the most professional employees and always willing to go that extra mile to make sure you have whatever it may be. Big THanks to Tammy who helped me today and both Brian's for helping me the last time. Auto Zone corporation needs to make sure to recognize their Great Employees for the wonderful way they treat their customers. Keep doing what you're doing. THANKS AGAIN FOR BEING YOU! WTG TEAM
• AH

  Adriane Harris

  Oct 17, 2025
  3.0
  I came here to get a new brake light and was sold the wrong one. Once I called the store, Jim answered the phone and was very rude. I told him that the light they sold me wasn’t the correct one and he says he can’t tell me anything over the phone. I only asked for him to look it up and see if I was sold the correct one. My friend was trying to help me explain and he cut us off and said in a rude tone, “how many people am i talking to??” My friend gave him the reference number and asked him to look. We explained that the one he sold us has an extra piece on it that mine doesn’t have. I asked if this is the correct bulb, can you just look at it and see if the piece Im referring to comes off or something. He said he needs to see it in person, I advised him the car is clearly already taken apart and I can’t drive it that way. He says well that’s the right bulb for your car. I said I’ll figure it out and just hung up. We go back to the store and he walked up to the counter while we were there still saying that it was the right bulb, but once he seen the one i brought from my car and the one that his employee gave me, he says, “oh i guess it’s that one”. Customer service skills on ZERO. I’m only giving three stars because the young man that found the correct bulb and processed the exchange was great.
• TR

  Tawni Ritondale

  Oct 17, 2025
  3.0
  they are getting 3 because the gentleman that fixed the problem was great but JIM.. he was rude. we tried explaining the light we were given was incorrect (we took everything apart and found out the bulbs weren't the same) he said he couldn't find the right part without seeing the car. you just need make, model and year so I know that was incorrect. we drove another car up to fix the issue and while there Jim stepped by and even said, "yeah thats the right bulb" while he saw the bulb we took out and the replacement didnt match. Very frustrated and not good customer service.
• AJ

  Alyson Johnston

  Oct 14, 2025
  1.0
  Went in for a few items, asked 3 employees for help. All of them brushed me off. Multiple employees standing around doing nothing. All of them seemed to be in a bad mood and unwilling to answer questions, provide help. This is really unusual for Autozone.
• MR

  Mark Richards

  Sep 29, 2025
  1.0
  Don't waste your time or your money got sent there to get a battery for someone didn't remember the year of the car but had a photo of the battery so i knew what i was getting white dude with the gray hair keeping pressing me for the year of the car IDK its not my car he keeping pressing im guessing to try to sell me a more expensive one and all i say is that someone else is sending me in here i know what i need to get as i find the battery he proceeds to make a comment of how im being sent in for the cheapest battery and keeps nothing professional im sorry but what does it matter to this guy behind the counter does his wife hate him or something like is his life that bad after coming here i can see im not the first one to deal with him and i will be contacting your customer service Advance Auto Parts is next door take ur business where they will at least respect you will never be coming back

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