Advance Auto Parts

3.9
289 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 1840 N Wayne Rd in Westland offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
1840 N Wayne Rd, Westland, MI
48185, United States

Hours

Reviews

3.9
289 reviews
5 stars
160
4 stars
43
3 stars
25
2 stars
11
1 star
50

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unhelpful.

Staff Knowledge

While some customers praised knowledgeable staff, many reported untrained employees who were unable to assist effectively.

Store Organization

Several customers noted that the store was messy and disorganized, making it difficult to find parts.

Product Availability

Customers frequently experienced issues with product availability, including online orders not matching in-store stock.

Positive Experiences

Despite the negative feedback, some customers reported positive experiences with helpful staff and good service.
  • DM
    Dan Moore
    Jan 1, 2026
    5.0
    Best auto parts store and near me. Always professional and very knowledgeable. Also very personable.
  • PS
    Peter Stewart
    Dec 11, 2025
    5.0
    I really like this parts shop. Les and the crew there are very approachable and helpful. Thanks guys! -Pete
  • KC
    Karlee Carter-Beam
    Nov 15, 2025
    1.0
    Sent on a wild goose chase and came to this location twice with no help. Because they simply could not use the system they were provided. And was told I do not have a solution on giving you back your money. Was told I was to speak with a manager but the manager was too busy sitting in the back unable to help a customer. Meanwhile the prior night they were too busy getting high smoking weed outside to help me in the first place to get a refund. Absolutely no urgency for a solution simply dismissed it as not their problem. Thank you for the one in Livonia who could fix it less than 2 minutes. This place seriously needs to let go of the whole team fired.
  • NN
    Nakia
    Oct 10, 2025
    1.0
    Took my car here for them to check the battery dude act like he had an attitude then we get to the car he said he couldn't do it because it had a cover. I went to Autozone and a WOMAN lift a little cap and checked the battery. Do not advertise a service if you don't want to do it pure laziness.
  • HG
    H Gwey
    Oct 6, 2025
    5.0
    Very helpful

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*