Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Wayne, MI? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Wayne location today.
Location
Hours
Reviews
4.1
313 reviews
5 stars
211
4 stars
27
3 stars
15
2 stars
6
1 star
54
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their professionalism, friendliness, and willingness to help, particularly highlighting individuals like Charles, Janae, and Kiersen.
Reservation Issues
Several reviews noted problems with honoring reservations, including being given different vehicles than booked or having no vehicles available despite confirmed reservations.
Vehicle Condition
Customers reported mixed experiences regarding vehicle cleanliness and maintenance, with some receiving cars that were not properly cleaned or had mechanical issues.
Management Concerns
There were complaints about the management's handling of customer issues, with some customers describing rude or unhelpful behavior from managers.
- DWDennis WhiteJan 4, 20265.0Charles & Jess are fantastic employees/representatives...
- PBPamalin BuchananDec 27, 20255.0Very professional and polite
- JBJames BevardDec 16, 20255.0Charles at Enterprise Car Rental In Wayne, Michigan Is Absolutely 💯% Best Rental Agent, EVER. His Knowledge Attitude and Professionalism is Astounding. This store had nothing available until the following day however, i informed Him of my Dire, Emergency Need. Charles had me in a Beautiful, Comfortable Rental in a few moments. My vehicle had completely died. I had taken it to Golling Chevrolet, directly across the street from this Enterprise Location and I was Greeted, very Professionally by Charles. Choose This Enterprise Car Rental Location, I Assure You 💯%, You Will Feel Exactly the same as I do after Speaking with Charles.
- LCLynann CowardDec 9, 20255.0Janae and Charles were very polite with excellent customer service.
- CCCurtisDec 3, 20253.0I had to change out vehicles 3times within a week ,from the Wayne Mi,location. Enterprise customer service was great and the airport Metro Airport in Romulus Mi,location was great where I had to pickup the 3rd ,vehicle from . Still missed Thanksgiving travel. And still haven't heard from a district manager yet, the day after returning the vehicle. 2 Vehicles also had cosmetic damage at pickup ,along with mechanical issues.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles are available for rent at Enterprise Rent-A-Car in Wayne, MI?
Enterprise Rent-A-Car in Wayne offers a wide range of vehicles including cars, vans, and luxury cars to suit different rental needs.
What are the operating hours for Enterprise Rent-A-Car in Wayne?
They are open Monday through Friday from 8:00 AM to 6:00 PM, Saturdays from 9:00 AM to 12:00 PM, and closed on Sundays.
How can I make a reservation for a rental car at Enterprise Rent-A-Car in Wayne?
Reservations can be made online at their official website or by calling their local phone number at +1 734-641-8587.
What payment options does Enterprise Rent-A-Car in Wayne accept?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Does Enterprise Rent-A-Car in Wayne offer any discounts or special programs?
Yes, they offer discounts for active military personnel.
Is Enterprise Rent-A-Car in Wayne a women-owned business?
Yes, it is identified as a women-owned business.
What services does Enterprise Rent-A-Car in Wayne offer besides car rental?
Services include van rental, luxury car rental, and airport pick up.
What nearby car dealerships can I visit near Enterprise Rent-A-Car in Wayne?
Nearby car dealerships include WayneAutomobileWorld, Wayne Auto World, American Auto Sales Wholesale LLC, Aspen Auto Sales, Wayne Mitsubishi, and Mark Chevrolet.
Are there any nearby fast food restaurants near Enterprise Rent-A-Car in Wayne?
Yes, customers can find Wendy's, White Castle, Burger King, and Church's Chicken near the location, convenient for grabbing a meal before or after renting a car.
How can nearby auto service businesses benefit someone renting a car from Enterprise Rent-A-Car in Wayne?
Nearby automotive repair and maintenance services like Johnson's Car Wash, S & A Auto Collision, and LubeMart Associates provide convenient options for car detailing, repairs, and fluid services during a rental period.