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General RV Center

4.3
(1188 reviews)

Business Details

476 Reno Drive, Wayland, MI
49348, United States
(269) 371-5160
https://www.generalrv.com

About

RV DealerRV Repair ShopRV Supply StoreRV Rental Agency
General RV is the #1 RV dealer in Michigan. Visit our Grand Rapids Supercenter and begin your own RV adventure. We offer hundreds of new and used motorhomes, fifth wheels, travel trailers, and campers for sale. Shop our parts store for all your RV parts and accessory needs. Time for service? Schedule an appointment with our friendly and knowledgeable team today by calling 269-792-5005. General RV Grand Rapids is conveniently located off Route 131 in Wayland, so stop by before your next adventure and see how we can help you make more memories.

Details

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Location

General RV Center
476 Reno Drive, Wayland, MI
49348, United States

Hours

Reviews

4.3
1,188 reviews
5 stars
821
4 stars
143
3 stars
62
2 stars
35
1 star
127

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and knowledgeable staff, highlighting their helpfulness throughout the purchasing process.

Sales Experience

Numerous reviews noted a positive buying experience, with sales representatives being accommodating and attentive to customer needs.

Service Issues

Several customers reported significant issues with service and repairs, including delays and poor communication, leading to dissatisfaction.

Product Quality

Some customers experienced problems with their RVs shortly after purchase, raising concerns about quality and reliability.

Overall Satisfaction

While many customers expressed high satisfaction with the purchasing experience, there were notable complaints regarding post-sale service and follow-up.
  • MS
    Melody Salisbury
    2 days ago
    5.0
    The service I received was superior to other local shops I had tried doing business with. The workmanship that was done was very nice.
  • CV
    Christopher Vervaet
    4 days ago
    5.0
    We purchased a used camper, so we were expecting the used purchase experience that you would get at a car dealership. It was also our first time buying a camper from a dealer. We've owned a few campers and usually purchase them from a private seller. We didn't know what to expect. What I loved about General RV, was the fact that items with the used camper were addressed without having to push for them. You just did it. New tires, slide out motor, flooring, slide out seal, LED light. We didn't have to argue to get these addressed, they were just done with no questions asked. The slide out motor and floor were done before we even picked the camper up, which was very impressive. I loved the orientation and walk through. You go through the entire camper to ensure everything is working as expected. They even hooked up my weight distribution hitch and walked through how they set it up to my truck. I honestly thought I was going to have to do that myself after we paid for it. Incredible professionalism by everyone we encountered. Also the people. Such great people working there. Everyone was so welcoming and helpful. Truly a great experience and we'll be coming back for our next purchase.
  • TG
    Tamera Gramza
    Feb 23, 2026
    5.0
    Our service advisor Jeremy took care of us and our RV is now working & ready to go!! Thanks to the wonderful team and Paul the service foreman who made sure the problem was resolved!
  • MV
    Micki Vandenbosch
    Feb 14, 2026
    5.0
    General RV was a great place to work with today. From first talking to Brian and he referring me to Tristan, Because he was out of town. I can’t say anything good enough, except everyone there that I worked with was amazing. From Brian to Tristan to the sales manager and the financial person, they made it extremely easy for me to purchase a trailer. Tristan showed me a few trailers and gave me a great deal on the one I wanted.I would give General RV and their employees all five stars. Thanks again Tristan for making it easy for me to purchase a travel trailer without my husband. He’s a little mad but he’ll get over it. See you next week to finalize everything. General RV will be highly recommended from me to anyone I know, looking for a camper.
  • MM
    Mikelyn MacDonald
    Feb 3, 2026
    1.0
    General RV of Wyoming, MI had one job: fill out the RD-108 form which the Secretary of State uses to create the title. Whomever completed this form did not check their work and, consequently, transposed two letters. Now I cannot sell my trailer. GENERAL RV of Wyoming, Michigan officially cost me thousands of dollars due to negligence and sloppy bookkeeping. I am currently in Arizona and was about to sell my trailer when I noticed this egregious mistake. Now I must pay the gas to bring the rv back 3000 miles, wear of the vehicle, 6 months further depreciation, untold rv park overnight fees for the 32 hours drive back to Michigan, continued insurance coverage, rv storage fee for months while I wait for the State to finally agree to issue me a new title (along with the fees involved), months of increased cortisol levels because I am suffering the consequences of this excrement of a situation. This is ENTIRELY your fault!!!!’ Most sincerely, Mikelyn

Frequently Asked Questions About General RV Center

What are the regular business hours of General RV Center?

General RV Center is open Monday through Friday from 9:00 AM to 5:30 PM, and on Saturday from 9:00 AM to 4:00 PM. It is closed on Sundays.

Does General RV Center have special senior hours?

No, General RV Center is closed all days for senior hours.

Brand Certified Facts from General RV Center

This information is certified by General RV Center and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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