Lunghamer Buick GMC INC

4.4
1496 reviews

About

Car DealerAuto Parts & AccessoriesAuto Repair ShopBuick DealerGMC Dealer
Lunghamer Buick GMC is your trusted Buick and GMC dealership in Waterford Township, MI. We offer a wide selection of new and used vehicles, expert auto service, and personalized financing solutions. Whether you're shopping for a new SUV, need routine maintenance, or want a stress-free buying experience, our friendly team is here to help. Experience hometown service with professional care at Lunghamer Buick GMC.

Location

Lunghamer Buick GMC INC
5825 Highland RD, Waterford, MI
48327, United States

Hours

Reviews

4.4
1,496 reviews
5 stars
1,168
4 stars
80
3 stars
52
2 stars
35
1 star
161

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, professional, and helpful throughout their buying and service experiences.

Sales Experience

Customers reported positive experiences with sales representatives, highlighting their knowledge and willingness to assist without pressure.

Service Quality

The service department received mixed reviews; while many appreciated the quick and efficient service, some expressed dissatisfaction with the handling of issues and communication.

Transparency Issues

Several customers raised concerns about dishonesty and lack of transparency regarding vehicle conditions and service costs.

Overall Satisfaction

Despite some negative experiences, many customers expressed high satisfaction with their purchases and the dealership's overall service.
  • FC
    Faith Cunningham
    4 days ago
    5.0
    Love this place!! Alex Abeska helped me get my 2025 Buick Envista Sport Touring seamlessly! I seriously was in and out of the dealership with my brand new car in less than an hour and a half. Alex was so easy to work with and so friendly, make sure to request him if you go to the Waterford location. Very pleased with my experience, highly recommend!
  • DP
    David Poore
    Jan 4, 2026
    5.0
    First time taking my vehicle to the dealership, I called one day was able to get my appointment for the very next day, they were even able to fix a tire issue I was having along with my oil change and pointed out a couple other things that needed to be done as well. Very professional, they weren't trying to upsell me on a bunch of stuff or they weren't saying that I needed a bunch of work or anything like that they did what needed to be done made sure everything was safe and my vehicle was good. I definitely will use these guys again and again. My service advisor also kept me updated all through the time I was there as I was waiting for my vehicle he would let me know where they were in the process and it was going to be a little bit longer but he definitely made sure to keep me updated.
  • SP
    Stevei Palmer
    Jan 3, 2026
    5.0
    Do not look anywhere else ESPECIALLY if you're looking for an amazing selection of pre-owned vehicles!!! You will not find more honest, straight shooting salesman than the guys here, I promise you that!! Johnny Flores was who we had the pleasure of working with today and from the moment we shook his hand we knew he was just a guy trying to make an honest living, not a snake looking for someone to rake over the coals so they can make the most amount of money. Mike, the manager was extremely helpful with all of the questions we had and helped make this process simple as possible. Brennin in financing was extraordinary!!! Saved us so much money, got us insanely low/great rates and an awesome warranty ensuring that we can more than afford the vehicle we absolutely love. This is exactly what the car buying experience should be especially when you're in a pinch like we were. We couldn't be more thankful for these guys!!!
  • AP
    Anthony Pacella
    Jan 3, 2026
    1.0
    Demanded garage fee and 1800 in labor to fix a massive oil leak. Vehicle is certified pre owned and they didn’t even call gm to see if it was covered, just ask me to pay it. They also got frustrated with my line of questioning and I was asked by the underwriter if I have ever been punched in the face…. Very unprofessional and I will be contacting a lawyer! Don’t buy from here they are bullies and will not honor warranty.
  • MW
    Michael Webb
    Dec 23, 2025
    5.0
    I took delivery of a used 2021 GMC Sierra on 12/16/25. When I got home from the dealership, I noticed 2 dents that I had not noticed when looking at the vehicle. I contacted the salesperson (Jessica) that evening and she returned my messages on her day off the following day which was very much appreciated. She worked with her manager Mike to set up a plan to get the damaged areas fixed. I took the vehicle back to the dealership the morning of 12/18/25 and they were able to get one of the issues resolved that day. Mike set an appointment with me for 1/2/26 to get the other issue fixed. He stated that the truck would need to be in the shop for a few days so he offered a loaner vehicle. Thank you Jessica and Mike for "making it right"! Looking forward to getting the second issue fully resolved.

Frequently Asked Questions About Lunghamer Buick GMC INC

What types of vehicles does Lunghamer Buick GMC INC offer?

Lunghamer Buick GMC INC offers a wide selection of new and used Buick and GMC vehicles, including SUVs and trucks.

What are the service hours for Lunghamer Buick GMC INC?

Service hours are Monday and Thursday 9:00 am to 7:00 pm; Tuesday, Wednesday, and Friday 9:00 am to 6:00 pm; Saturday 9:00 am to 3:00 pm; closed on Sundays.