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Lunghamer Buick GMC INC

4.4
(1618 reviews)

Business Details

5825 Highland RD, Waterford, MI
48327, United States
(248) 461-3036
https://www.lunghamerbuickgmc.com/

About

Car DealerAuto Parts & AccessoriesAuto Repair ShopBuick DealerGMC Dealer
Lunghamer Buick GMC is your trusted Buick and GMC dealership in Waterford Township, MI. We offer a wide selection of new and used vehicles, expert auto service, and personalized financing solutions. Whether you're shopping for a new SUV, need routine maintenance, or want a stress-free buying experience, our friendly team is here to help. Experience hometown service with professional care at Lunghamer Buick GMC.

Location

Lunghamer Buick GMC INC
5825 Highland RD, Waterford, MI
48327, United States

Hours

Reviews

4.4
1,618 reviews
5 stars
1,276
4 stars
88
3 stars
53
2 stars
38
1 star
163

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly and professional service from the sales and service teams, highlighting specific staff members for their exceptional support.

Sales Experience

Many reviews noted a positive car-buying experience, with customers appreciating the no-pressure approach and the helpfulness of sales staff in finding suitable vehicles.

Service Quality

The service department received commendations for quick and efficient repairs, although some customers expressed concerns about high costs and communication regarding warranty coverage.

Mixed Feedback on Pricing

While many customers found the dealership's pricing fair, some expressed dissatisfaction with perceived high costs for repairs and services, indicating a need for clearer communication on pricing.
  • CA
    Cheryl Auger
    5 days ago
    5.0
    My salesperson Joe Nicles was a joy to work with! He answered all my questions and researched several options for me before I chose my new Terrain vehicle and I love it! Joe showed me how to navigate the screen in the vehicle (it was different from my previous Chevy's), and he followed up with me the following day to ensure that I was satisfied and to thank me for my lease purchase!
  • SW
    Sean Washington
    Feb 24, 2026
    5.0
    Lisa Gary is one of the most professional and caring salespeople that is truly an asset to this dealership, her awesome smile and her honesty is something you don’t get nowadays from dealerships, she will work tirelessly to help you get the vehicle you want and is caring with all her customers. Give Car Lady a try on your next quality vehicle, she also buys vehicles.
  • RK
    Robert Keller
    Feb 23, 2026
    5.0
    Went there not thinking I was gunna get a vehicle just wanted to check out this truck. Had the pleasure of working with Johnny Flores test drive went super smooth. Very interested in the truck. Sat down with Johnny he ran some numbers for me and between him and the manager they got me a solid deal on this truck better then the credit union I originally was going to use. Then as we were closing on the deal the manager came back out with an even better deal saving thousands in interest. Overall these boys went above and beyond helping me out to sit in a beautiful truck and set me up for success to keep it for the long run. They were very respectful and friendly would definitely recommend you go see Johnny if you looking for great service and honesty
  • SS
    SharDae
    Feb 22, 2026
    5.0
    I had an absolutely amazing experience working with Lisa Gary! From the moment I walked in, she made me feel comfortable, heard, and genuinely cared for. She was incredibly patient, knowledgeable, and never once made me feel pressured. Lisa took the time to understand exactly what I wanted and worked hard to make sure I left happy. What really stood out was her honesty and professionalism. She explained everything clearly, answered all my questions, and made the entire process smooth and stress-free. Buying a car can be overwhelming, but Lisa made it exciting and enjoyable. If you’re looking for someone who truly goes above and beyond for her customers, Lisa Gary is the person to see. I’m so grateful for her help and would recommend her to anyone. She’s the best!
  • MF
    Michael Fecek
    Jan 31, 2026
    5.0
    Noah and the Lunghamer Team Delivered Outstanding Service - Highly Recommended! I'm thrilled to share our exceptional experience purchasing our new vehicle from Lunghamer Buick through the Costco Auto Program. From start to finish, Noah and the entire dealership team provided service that exceeded all our expectations. Noah reached out immediately after I contacted the dealership and demonstrated the perfect communication approach throughout the entire process. He struck the ideal balance - not too much, not too little - and skillfully used various methods including voice calls, voicemails, and texts to keep us informed and engaged. His responsiveness and professionalism made the entire experience stress-free. When we were ready to make our purchase, Noah handled everything with remarkable smoothness. We needed to return a rental car, and Noah went above and beyond by arranging for a driver named Brad to pick up my wife and I and transport us directly to the dealership. Brad was super friendly and an excellent conversationalist. This unexpected offer was an incredible convenience that we truly appreciated and demonstrated Noah's commitment to making our experience as seamless as possible. The sales manager, Dave, was equally impressive - super friendly and accommodating, making us feel valued throughout the process. We also had an excellent experience with Jill, the finance manager, who helped everything move along smoothly and exactly as planned. After driving off with our new vehicle, we noticed a low tire pressure warning and called Noah. Without hesitation, he immediately scheduled a service appointment for the next day and took care of the issue promptly. He even offered to pick up the vehicle. His quick response demonstrated his ongoing commitment to customer satisfaction even after the sale was complete. My wife and I were thoroughly impressed with Lunghamer Buick and their outstanding staff. The professionalism, friendliness, and genuine care we experienced from Noah, Brad, Jill, and Dave made this one of the best vehicle purchasing experiences we've ever had. We would gladly purchase our next vehicle from Lunghamer and highly recommend Noah to anyone looking for exceptional service and a truly enjoyable car-buying experience!

Frequently Asked Questions About Lunghamer Buick GMC INC

What types of vehicles does Lunghamer Buick GMC INC offer?

Lunghamer Buick GMC INC offers a wide selection of new and used Buick and GMC vehicles, including SUVs and trucks.

What are the service hours for Lunghamer Buick GMC INC?

Service hours are Monday and Thursday 9:00 am to 7:00 pm; Tuesday, Wednesday, and Friday 9:00 am to 6:00 pm; Saturday 9:00 am to 3:00 pm; closed on Sundays.

Brand Certified Facts from Lunghamer Buick GMC INC

Lunghamer Buick GMC INC partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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