Lunghamer Buick GMC INC

4.3
1381 reviews

About

Car DealerAuto Parts & AccessoriesAuto Repair ShopBuick DealerGMC Dealer
Lunghamer Buick GMC is your trusted Buick and GMC dealership in Waterford Township, MI. We offer a wide selection of new and used vehicles, expert auto service, and personalized financing solutions. Whether you're shopping for a new SUV, need routine maintenance, or want a stress-free buying experience, our friendly team is here to help. Experience hometown service with professional care at Lunghamer Buick GMC.

Location

Lunghamer Buick GMC INC
5825 Highland RD, Waterford, MI
48327, United States

Hours

Reviews

4.3
1,381 reviews
5 stars
1,065
4 stars
74
3 stars
50
2 stars
35
1 star
157

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the professionalism, friendliness, and helpfulness of the staff, particularly highlighting individual sales representatives and service technicians.

Service Efficiency

Many reviews noted the quick turnaround times for services such as oil changes and repairs, with several customers expressing satisfaction with the promptness of service.

Sales Experience

Customers reported positive experiences during the vehicle purchasing process, often mentioning low-pressure sales tactics and a seamless transaction.

Mixed Service Quality

While many customers had great experiences, some reported issues with service quality and communication, particularly regarding follow-ups and handling of vehicle issues.

Value Perception

There were mixed feelings about pricing, with some customers feeling that service costs were high or that upselling tactics were used, while others felt they received good value for their purchases.
  • MB
    Macy Biondo
    5 days ago
    1.0
    Do not go to this dealership for service. They had my vehicle for four months. Kept giving me electric vehicles (I don’t have a charger for an electric vehicle) and gas guzzler trucks that were expensive to maintain. I received no updates from the dealership unless I called to ask for one. They didn’t notify me when my vehicle was finished with repairs, and were very rude when I called to check the status. They had incorrect paperwork at billing when I picked the vehicle up, and harassed me over a tank of gas after holding my vehicle for four months.
  • BT
    Brittany Tuthill
    6 days ago
    1.0
    The team was excellent when it came to us buying a used vehicle from them , very helpful and knowledgeable with the cars they have . Unfortunately the problem came the next day . Noticed a crack in the windshield(our fault I know we should have checked) i called and was told they would get us in . Never heard back , I called and left multiple voicemails with different people and not one time did I EVER get a call back. Our salesman’s gave me his personal number where I once again did not hear anything back. A month and half later still heard nothing . I had to get my fiancé involved since they seem to not want to talk to me . FINALLY was able to get it in and was told the windshield was fixed and car was detailed, all false. Not sure if maybe they did not take me serious because I’m a female but either way I was a paying customer who was blown off . Would not recommend this place.
  • JM
    Jarrod Morris
    Nov 11, 2025
    4.0
    Aaron my salesman was the absolute best, very knowledgeable, professional and extremely helpful! The only reason for not giving 5 stars was the finance department was a little pushy and not very helpful at getting me a reasonable interest rate. The detailing of the truck was a little lacking as well. I really can’t say enough about how helpful Aaron was.
  • PG
    Peter Gaggo
    Oct 31, 2025
    5.0
    This dealership is by far the most professional and accommodating dealership I have ever been to. From the moment I walked in, greeted, and treated like I was the only customer that mattered. They set me up with a truck specialist named Chase. He knew everything, all the ins and outs and answered all my questions. He even took the time to teach me how to use the features that I didn’t know my truck had. Jerry came in and closed the deal!! Ty gentlemen I’m relieved I found trustworthy car salesmen. I am completely amazed at the level of service and professionalism that this dealership provided me. Everyone kept coming asking me if I needed anything and congratulating me. It really felt like they were family. I’m beyond grateful for finding them even though it was a drive but truly worth it. They will truly give you the best deal out there!!!! My next car will definitely be from them!! Ty!!
  • GM
    Gerald Morden
    Oct 29, 2025
    1.0
    Horrible experience. From being $10k upside down to rude service this is our story. Bought an explorer from this place thinking I was getting an ok deal knowing I had to replace the brakes. The dealership didn’t move a cent on the deal knowing it needed work. They tried to shove a warranty into deal almost 15 times. Found out the suv needed a key to remove the lug nuts. We called the dealership and our sales person said they needed to call us back for a solution (never called back) After we bought tools to replace the keyed lugnuts and brake rotors and pads we found it needed more work. So we decided to turn it in to get rid of the vehicle. We called the dealerships sales person and they never called back. We took the suv to multiple dealerships and they told us the suv needs so much work that we were $10,000 upside down. Never do business with this dealership! They sell overvalue broken cars!

Frequently Asked Questions About Lunghamer Buick GMC INC

What types of vehicles does Lunghamer Buick GMC INC offer?

Lunghamer Buick GMC INC offers a wide selection of new and used Buick and GMC vehicles, including SUVs and trucks.

What are the service hours for Lunghamer Buick GMC INC?

Service hours are Monday and Thursday 9:00 am to 7:00 pm; Tuesday, Wednesday, and Friday 9:00 am to 6:00 pm; Saturday 9:00 am to 3:00 pm; closed on Sundays.