Gerber Collision & Glass

4.3
145 reviews

About

Auto Body RepairAuto Repair ShopAuto Dent Removal ServiceGerber Collision & Glass
Gerber Collision & Glass provides collision auto body repair and auto glass services backed by a Lifetime Guarantee for as long as you own your vehicle. Contact us for a free collision auto body repair estimate or auto glass quote today!

Details

  • RestroomNot available

Location

Gerber Collision & Glass
1630 Airport Rd, Waterford, MI
48327, United States

Hours

Reviews

4.3
145 reviews
5 stars
110
4 stars
8
3 stars
8
2 stars
3
1 star
16

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly mentioning individuals like Adam, Michelle, and Heath for their excellent communication and support throughout the repair process.

Quality of Work

While some customers were satisfied with the repairs and noted that their vehicles looked great post-service, others reported issues with workmanship and incomplete repairs.

Communication Issues

Several reviews highlighted problems with communication, including delays in updates and lack of clarity regarding repair timelines, leading to frustration among customers.

Timeliness

There were mixed reviews regarding the timeliness of repairs, with some customers appreciating quick turnaround times, while others experienced significant delays.

Cleanliness

A number of customers expressed disappointment with the cleanliness of their vehicles upon return, noting dust and debris inside after repairs.
  • JH
    Jeffery Hayes
    Jan 5, 2026
    5.0
    Duke and the rest of the team took very good care of me.
  • AJ
    Alyssa Johnson
    Dec 13, 2025
    1.0
    Extremely angry that they didn’t put my car back together correctly and almost cause me to get in an accident. Your team was negligent and did not test components before giving my car back. You pinched the hose for my wiper fluid when you put the fender back on, and then as I was driving down the HIGHWAY where I couldn’t stop I couldn’t clean my windshield or see out of it whatsoever. I had to stop on the highway and use show to clean my windshield and then attempt to merge back on the highway from the shoulder during rush hour traffic. Your company put my life at risk because of lack of attention to detail over something simple. It was stated I have to bring my car back 90 days later to let the paint cure, this was confirmed by MULTIPLE shops that this is not true. The lack of knowledge is extremely concerning when it comes to working on vehicles, and they proved to me by they do not have any attention to detail when putting cars back together as it almost cost me my life.
  • NA
    nuguru abhilash
    Nov 24, 2025
    1.0
    I’m very disappointed with my recent experience at Garber Collision. I brought my 2024 black Grand Highlander in twice for the same issue, and even after multiple status calls and delays, the problem still isn’t fully resolved. When I finally received my car, it was extremely frustrating to see it returned full of dust inside — on the seats, dashboard, and interior panels. It honestly looked like the vehicle had been left open outside without proper care. I had to spend almost two hours cleaning the interior myself, which should never happen after a service visit. On top of that, the workmanship is still not up to the mark, and the original issue I reported continues to exist. After two visits, this is unacceptable. I really expect someone from Garber Collision to take responsibility, address the quality of work, and ensure this issue is finally corrected.
  • TD
    Trevor Downie
    Sep 6, 2025
    5.0
    Worked with this Gerber to fix my car after a collision. They were professional, polite and easy to work with.
  • JF
    Jade Fraser
    Aug 19, 2025
    5.0
    I came here to get my car fix on the front due to an accident. The staff there were super nice, especially Michelle and Heath. They kept me updated on my car everyday and was able to get it done on the time I wanted due to not having a backup car. I would come here again if there are any issues with my car

Frequently Asked Questions About Gerber Collision & Glass

What services does Gerber Collision & Glass offer?

Gerber Collision & Glass offers auto body repair, windshield replacement and repair, collision repair, dent removal, bumper repair, paintless dent repair, auto repair, auto painting, and mobile auto glass service.

Where is Gerber Collision & Glass located?

Gerber Collision & Glass is located at 1630 Airport Rd, Waterford, MI 48327, USA.