Stopped in Sunoco to get gas on my way to work this morning. Pulled up to pump 8. Noticed there was a truck with a trailer that had jet skis on the other side of my pump. Walked to the store to pay cash, noticed there were 2 people standing at another pump, filling gas containers. And a truck at another pump, without anyone in it, not pumping gas.
Went in to pay, was told my pump had a card in it. I was confused, thinking someone forgot their card. The employee asked me to confirm the pump number. I explained where I was. We both look outside and now the female part of the older couple is standing behind my car, at my pump.
We walk outside and the employee tells the older guy that he's using the wrong pump. He immediately gets defensive and says his didn't work. She told him he should have come in and told her. I asked them why they didn't tell me they were using my pump. They both start yelling at me that they were there first and they didn't even see me pull up. That I should have seen them. I confirmed that I saw their vehicle but wouldn't have even given it a second thought that they weren't using their own pump.
At this time, the 2 people filling containers at the other pump start getting involved and yelling. 😳🤔 (mind you, they're taking up 4 pumps, using 2). The employee tried to de-escalate the situation, saying that yelling isn't accepted.
I decided to go to another station entirely as the older couple continued to yell. The man was yelling after the employee and the woman was yelling at me. I told her that had she been standing where she was now, I would have noticed they were using the pump. What an avoidable situation.
I think the employee did the best she could with angry, disrespectful, entitled customers. What a Saturday morning in waterford. I hope they're more courteous on the water than they were at the station.
MO
Mya Offenbecher
Feb 9, 2023
1.0
Unprofessional staff, went up to the counter and the girl couldnt be bothered to look up from her phone. I had to say excuse me for her to acknowledge me. And she did see me standing there, we made eye contact. I gave her a chance to put the phone down before I said anything.
JA
James Adams
Jul 28, 2022
5.0
Best gas prices in town. Pumps are super slow though with how many people are pumping gas at the same time.
JS
Jennifer Shepherd
Jun 9, 2019
4.0
Very clean gas station with almost anything you need. Nice staff. My only complaint is that you can't always use the card reader on the pumps cause you can only see half the screen.
What are the operating hours of Sunoco at 5990 Williams Lake Road?
Sunoco is open Monday through Friday from 5:00 AM to 10:00 PM, and on Saturday and Sunday from 7:00 AM to 10:00 PM.
Does this Sunoco location sell gasoline and diesel fuel?
Yes, this Sunoco location sells both gasoline and diesel fuels.
What payment methods are accepted at Sunoco Waterford Charter Township?
Sunoco accepts Android Pay, Apple Pay, cash, contactless payments, debit cards, and credit cards.
Is there a convenience store onsite at the Sunoco on Williams Lake Road?
Yes, there is an onsite convenience store available at this Sunoco location.
Are restrooms available at this Sunoco location and are they wheelchair accessible?
Yes, the Sunoco station has restrooms that are wheelchair accessible.
Does this Sunoco station offer car wash or oil change services?
This Sunoco location does not offer car wash or oil change services onsite.
Where can I find a Bitcoin ATM near Sunoco Waterford Township?
You can find the Byte Federal Bitcoin ATM at a nearby Sunoco location close to Williams Lake Road.
Are there any nearby places where I can grab coffee or a smoothie after fueling up at Sunoco?
Yes, The Coffee Bucket nearby offers coffee and smoothies, and Sweet T's Ice Cream also serves smoothies and ice cream.
If I need car maintenance services near Sunoco Waterford, where should I go?
Nearby options for car maintenance include Roadrunner Express and Express Lube, both offering oil change and automotive repair services.
Can I purchase Sunoco gift cards or use the Sunoco mobile app for services?
Yes, Sunoco gift cards can be purchased online, and their mobile app is available on the Apple App Store and Google Play Store for convenient services.