Serra Kia

Reviews

• RY

  Ronald Yee

  1 day ago
  5.0
  Very professional staff, knowledgeable, no pressure, made us feel at home. Dylan is a good young salesman, business manager Jim did not pressure us on additional warranty, tech guy Joey was very good at explaining the new technology to my wife. As all of us know, car dealerships are very accommodating when they want to sell you a car. I hope they are this accommodating if I have an issue with my new Kia Sportage. I would recommend this dealership, even though it's quite a drive for me.
• CK

  Clifford Krupp

  2 days ago
  5.0
  Meghan was fantastic, she kept me informed on the progress of my repair and got me a loaner car while they were waiting on parts. The loaner truck was real nice too!
• CC

  Cliff Cameron

  Feb 24, 2026
  5.0
  Got our first Kia (Sportage) from Serra Kia was a great experience and there were incentives! made the difference. Brian was our sales guy and he rocks! look forward to seeing how service is.
• BS

  Brianna Sutherland

  Feb 22, 2026
  1.0
  The first few visits were absolutely horrible. The women I spoke to hardly gave me any information regarding what was wrong with my vehicle she was very vague on the paperwork. The most recent visit and emails sent they claim she no longer works there so they couldn’t verify information I was telling them regarding a recall. I had all the text messages and paperwork from past visits. I’m very disappointed in this dealership for handling things the way they did. I will never be buying a Kia again!!! This was my first car I was so excited I was taking care of it and I was told false information in my first few visits which created a dilemma later DO NOT BUY KIAS!!! And don’t expect this dealership to be honest with you when it comes down to things that need fixed!!!
• SW

  Stephanie Williams

  Feb 15, 2026
  2.0
  I had no problem with the car salesperson, but the sales manager was i different story. I understand the process is competitive, but speaking with him felt very passive aggressive and demeaning. I had been looking for over a month and this was my first time experiencing this kind of tone with a dealership.