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Serra Buick GMC Cadillac

4.6
(2792 reviews)

Business Details

12300 30 Mile Rd, Washington, MI
48095, United States
(586) 281-2800
https://www.driveserra.com/

About

Buick DealerGMC Dealer
Visit Serra Buick GMC Cadillac for an exceptional car dealership experience. Our dealership in Washington, MI, has the selection of new SUVs and used sedans you're looking for. We also have service technicians and a team of finance experts who are dedicated to providing you with unmatched customer service.

Location

Serra Buick GMC Cadillac
12300 30 Mile Rd, Washington, MI
48095, United States

Hours

Reviews

4.6
2,792 reviews
5 stars
2,390
4 stars
114
3 stars
48
2 stars
45
1 star
195

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly, knowledgeable, and helpful staff, highlighting their professionalism and willingness to assist throughout the car buying process.

Sales Experience

Many reviews noted a smooth and stress-free sales experience, with several customers specifically mentioning the honesty and transparency of the sales representatives.

Efficiency

Numerous customers appreciated the quick and efficient service, with many reporting that the entire buying process was completed in a timely manner.

Service Quality

While many reviews praised the service department, a few customers expressed dissatisfaction with specific service issues, indicating a need for improvement in this area.
  • XX
    xXKnight_WolfXx
    Feb 25, 2026
    5.0
    I had an amazing experience at Serra Buick GMC Cadillac! The entire process was quick, simple, and stress-free—I was in and out within what feels less than an hour with my new car. Everyone was incredibly friendly, helpful, and made the buying process so easy. I truly couldn’t recommend them enough. It was a pleasure working with their team, they made buying a car a easy stress free process! Thank you! Rory
  • DM
    Drew Mitch
    Feb 25, 2026
    5.0
    excellent experience with Service Advisor Andrew Gavorin, he got me in almost immediately and my truck fixed and good to go very quickly. so much so that i didn't even have to worry about being without my truck, definitely put my mind at ease.
  • TR
    Todd Riley
    Feb 25, 2026
    5.0
    My experience with Joey was the BEST!!! I’ve dealt with many salespeople throughout my life, but I can honestly say, “Joey Mazzola is the best salesman I’ve ever had the pleasure of working with, and buying from.” I am very happy with my NEW 2016 F-150 Lariat pickup. I highly recommend Joey to anyone in the market for a new vehicle!!
  • HA
    Henry Altheim
    Feb 24, 2026
    5.0
    Have bought Kia products since 2012. 3 Sorrento's and 2 Sportage's. Warranties and service are a huge reason we are committed to Kia products. Also, our Sales Representative, Brian, is extremely honest, extremely knowledgeable with all of the latest upgrades, and is also committed to any concerns the customer may have. Brian's personality and professionalism makes the transaction process very simple and smooth. We were very happy to do the Kia survey and rated the process a 10 of which is the highest rating. We highly recommend the Kia product and also this Dealership.
  • SM
    Skip McAdams
    Feb 9, 2026
    5.0
    Serra Buick GMC Cadillac located at Van Dyke and 32 Mile Road. I viewed a GMC vehicle on their dealership website and indicated my interest in the vehicle. One of their salesman by the name of Bernard returned my email inquiry within the hour and we set up an appointment for me to take a look at the vehicle that same evening after work. I agreed to purchase the vehicle after taking a look at it and completed the credit application prior to leaving the dealership. The next morning Bernard called me and set up an appointment to pick up the vehicle the same day. All of the paperwork was prepared prior to my arrival and after signing all required documents and receiving a quick tutorial I was on may way home with my new car within about an hour and half. The purchase process was straight forward and my salesman was very knowledgeable, professional, and courteous. I very much would consider making future purchases from my salesman and the dealership. Wilburt McAdams

Frequently Asked Questions About Serra Buick GMC Cadillac

What types of vehicles can I find at Serra Buick GMC Cadillac?

You can find a selection of new SUVs and used sedans at Serra Buick GMC Cadillac.

What are the dealership's hours of operation?

The dealership is open Monday to Thursday from 9:00 AM to 7:00 PM, Friday from 9:00 AM to 6:00 PM, Saturday from 10:00 AM to 3:00 PM, and closed on Sundays.

Brand Certified Facts from Serra Buick GMC Cadillac

This information is certified by Serra Buick GMC Cadillac and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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