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Buick DealerGMC Dealer
Visit Serra Buick GMC Cadillac for an exceptional car dealership experience. Our dealership in Washington, MI, has the selection of new SUVs and used sedans you're looking for. We also have service technicians and a team of finance experts who are dedicated to providing you with unmatched customer service.
Location
Hours
Reviews
4.6
2,677 reviews
5 stars
2,281
4 stars
113
3 stars
48
2 stars
45
1 star
190
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their professionalism, helpfulness, and genuine care during the buying process.
Sales Experience
Numerous reviews highlighted smooth and enjoyable vehicle purchasing experiences, with specific salespeople receiving commendations for their knowledge and attentiveness.
Service Quality
The service department received positive feedback for efficiency and thoroughness, with several customers noting quick turnaround times and effective communication.
Mixed Experiences
Some customers reported negative experiences, particularly regarding issues with used vehicles and perceived pressure tactics during sales.
Staff Recognition
Several employees were specifically mentioned for their outstanding service, indicating a strong team culture focused on customer satisfaction.
- MMMike6 days ago5.0This was the second vehicle I purchased from Serra GMC, sales associate Bill Serra like the the 1st purchase didn't miss a step and even was more explanatory in my second purchase which was great because this second vehicle had so much more technology, with his explanation I can actually use the high tech to make life safer when driving. Thanks Bill
- DFD “Darkwing” FNov 13, 20255.0I was in a tough spot when my f150 broke down on me, but thanks to Nick Jackson and Roman im back on the road again, with confidence that im covered should anything happen. They turned a stressful situation into something i can look forward to driving each morning. Highly recommended.
- JHJantia HornNov 10, 20255.0This is a long overdue amazing review, Back in August I came in spirits Defeat in a crisis Amy greeted me at the door with a smile and said “ you came to the right place” she instantly connected with me listened made me feel like I had a chance and introduced to the amazing finance women Loryn…. Same thing she came over with a warm smile and understanding. My expectations were exceeded beyond measures I left with a Beautiful Cadillac, XT5 and a cheaper car note than the Chevy Cruze I was leaving behind with a WARRANTY! that just allowed me to take my 90 year grandma on a 12 hr road trip. The car is extremely reliable. Amy and Loren made me feel like a person and not just a number. I’m grateful to meet them.They y even wished me a happy birthday months later! I hope when it’s time to get another car I’m able to do business with them and the company again!
- TMTamara McAfee-FlowersNov 10, 20255.0We bought our first vehicle from him and our experience was so amazing.We came back (10/10/2025) and it was just as amazing as the first time was. He's personable , honest , humorous and really wants you to get the best for your money. Never let him go. He's an asset!
- SSSara ShimerOct 28, 20255.0I can’t say enough good things about my experience here. I stopped in about 30 minutes before closing with zero hope that I’d actually be able to solve anything. I was in a situation that felt completely hopeless, but Scott immediately welcomed me and my family with kindness and professionalism. He took the time to truly listen, never made us feel rushed or pressured, and somehow managed to turn my situation around. Scott went above and beyond to find the perfect solution and got me into a new lease vehicle that I picked up just a few days later. The customer service from Scott and the entire dealership was absolutely top-notch! Genuinely the best I’ve ever experienced. If you’re looking for a dealership that truly cares about its customers, I highly recommend Scott and the team at Serra Buick GMC Cadillac. They’ve earned a lifelong customer!
Frequently Asked Questions About Serra Buick GMC Cadillac
What types of vehicles can I find at Serra Buick GMC Cadillac?
You can find a selection of new SUVs and used sedans at Serra Buick GMC Cadillac.
What are the dealership's hours of operation?
The dealership is open Monday to Thursday from 9:00 AM to 7:00 PM, Friday from 9:00 AM to 6:00 PM, Saturday from 10:00 AM to 3:00 PM, and closed on Sundays.
Where is Serra Buick GMC Cadillac located?
The dealership is located at 12300 30 Mile Rd, Washington, MI 48095, USA.
How can I contact Serra Buick GMC Cadillac?
You can reach Serra Buick GMC Cadillac by phone at +1 586-281-2800.
Does Serra Buick GMC Cadillac offer vehicle maintenance and repair services?
Yes, the dealership has service technicians dedicated to vehicle maintenance and repair.
Can I get help with financing a vehicle at Serra Buick GMC Cadillac?
Yes, the team of finance experts at Serra Buick GMC Cadillac provides assistance with vehicle financing.
Is there a nearby car dealership related to Serra Buick GMC Cadillac?
Yes, Serra Kia is a nearby car dealership where you can explore additional vehicle options.
Are there any automotive repair services close to Serra Buick GMC Cadillac?
Yes, Serra Fast Lane offers automotive repair services nearby to help maintain your vehicle.
What dining options are available near Serra Buick GMC Cadillac?
Nearby dining includes Stone House Mediterranean & Grill Washington Township, Jet's Pizza, and Subway, offering a variety of cuisines for before or after your visit.
Where can I find a nearby pharmacy when visiting Serra Buick GMC Cadillac?
Orchard View Pharmacy is located nearby, providing convenient access to pharmacy services.