Goodyear Auto Service

Reviews

• SA

  Samir Ahmed

  Feb 19, 2026
  1.0
  I placed an online order through Goodyear.com for a tire rotation listed at $10.00, and my order confirmation clearly showed an estimated total price of $10.00 with no mention anywhere of “per tire” or “per wheel.” When I went to the Warren location at 8038 E 12 Mile Rd, I was charged $10 per wheel $40 plus tax instead of the $10 total shown online. The website and receipt did not clearly disclose that the price was per tire, and the only way you’d know is after being billed. This is misleading pricing and a clear disconnect between the online quote and what the store actually charges. I recommend getting written confirmation of the total cost before agreeing to any service here. I’ve complained to the better business bureau for reimbursement.
• AC

  Anthony Contrera

  Jan 26, 2026
  1.0
  On 01/25/26 called store around 330-345pm saying I had a flat tire - was told to bring it in during a snow storm and I would be taken care of. Stopped twice to put air in it. Got to store about 415pm - manager looked at it and frustrated that it was close to closing time at 5pm - I could them arguing in the back room to fix my tire, because they don't get paid for overtime. I begged them to help me, they told me there was nothing they could do after they dragged me over there- Told me if "I don't like it, go across the street to Walmart tire center" they were more concerned with not getting paid. Very disgruntled employees there - lowsy service. Evidently there not into customer service and Goodyear as a company is not into taking care of their employees. Very disorganized, unprofessional, and inexperienced. One of the worst tire stores i've ever been to. I recommend everyone to go to Walmart - they sell Good year tires, their prices were cheaper, they made the comment about a lot of customers complain about Goodyear across the street and they get all their customers. I own a fleet of trucks, and they've lost all of my business. Very dissatisfied - HORRIBLE experience and lowsy customer service. Look for a better customer service company than Goodyear. Sincerely, Anthony S. Contrera
• EH

  Eduardo Hosokawa-Mine

  Jan 21, 2026
  5.0
  I brought my truck for wheels alignment. Service was good and staff were very friendly and polite.
• MC

  Mark C

  Jan 19, 2026
  5.0
  Went in for an oil change and thought the battery may need to be replaced as it was the original battery. Oil Change was completed And they said the battery was still good. But to check back in a couple months Didn’t try to sell any extras that were not needed Will be back the next time I need a oil change.
• BG

  Brandon Greer

  Nov 3, 2025
  1.0
  This place put the wrong size serpentine belt on my car and caused me tons of issues. I will never buy anything with the name Goodyear on it!!!! Unbelievable

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