Goodyear Auto Service

3.7
246 reviews

About

Auto Repair ShopTire ShopGoodyear

Details

  • DebitAvailable
  • Cash onlyNot available
  • RestroomAvailable
  • Wheelchair accessible entranceAvailable

Location

Goodyear Auto Service
8038 East 12 Mile Road, Warren, MI
48093-2736, United States

Hours

Reviews

3.6
237 reviews
5 stars
125
4 stars
28
3 stars
17
2 stars
3
1 star
64

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service, with some praising helpful staff while others reported unprofessional behavior and lack of communication.

Quality of Work

Numerous complaints about poor workmanship, including loose tires and incorrect installations, leading to dangerous situations.

Pricing Issues

Customers expressed concerns about being overcharged and feeling scammed, particularly regarding tire warranties and repair costs.

Timeliness

Service speed varied, with some customers appreciating quick service while others experienced long wait times and delays.

Overall Experience

While some customers had positive experiences, many reported significant dissatisfaction, indicating a decline in service quality.
  • BG
    Brandon Greer
    Nov 3, 2025
    1.0
    This place put the wrong size serpentine belt on my car and caused me tons of issues. I will never buy anything with the name Goodyear on it!!!! Unbelievable
  • ZJ
    Zen Jen
    Nov 2, 2025
    5.0
    Keith & Edwin bent over backwards to help me out in a challenging situation regarding a previous warranty. They spent as much time needed and offered the best deal they could. All the staff was really helpful and I appreciate all the support and communication. It really makes a difference!
  • GC
    Gregory CCver
    Oct 23, 2025
    5.0
    Took my car to my neighborhood Goodyear to get it checked out and they found some problems they fixed. When they finished I drove it and noticed my horn and cruise control wasn't working and brought it back to Goodyear they checked out and found the problem fixed it and I'm on the road again! TG! I thank the manager and those who work under him this is a good shop.
  • GH
    Geary Hanson
    Sep 25, 2025
    5.0
    Goodyear is Goodyear. you get what you pay for.
  • SA
    Sheikh Arij
    Aug 11, 2025
    1.0
    Scamming store bought 2 brand new tires and the tread went out,I called them twice they said keep coming on a different day.So today I came and they told me they can’t warranty it for me because it doesn’t have warranty even though they said I had warranty for 50,000 miles,I spent $230 without tax for each tire.please please don’t make the same mistake I did they have bad reviews for a reason.had to learn it the hard way

Frequently Asked Questions About Goodyear Auto Service

What are the operating hours of Goodyear Auto Service?

Goodyear Auto Service is open Monday through Saturday from 8:00 AM to 6:00 PM and is closed on Sundays.

Does Goodyear Auto Service offer in-store pickup for services or products?

Yes, Goodyear Auto Service offers in-store pickup as part of their pickup and delivery services.