Mixed reviews on customer service, with some praising helpful staff while others reported unprofessional behavior and lack of communication.
Quality of Work
Numerous complaints about poor workmanship, including loose tires and incorrect installations, leading to dangerous situations.
Pricing Issues
Customers expressed concerns about being overcharged and feeling scammed, particularly regarding tire warranties and repair costs.
Timeliness
Service speed varied, with some customers appreciating quick service while others experienced long wait times and delays.
Overall Experience
While some customers had positive experiences, many reported significant dissatisfaction, indicating a decline in service quality.
BG
Brandon Greer
Nov 3, 2025
1.0
This place put the wrong size serpentine belt on my car and caused me tons of issues. I will never buy anything with the name Goodyear on it!!!! Unbelievable
ZJ
Zen Jen
Nov 2, 2025
5.0
Keith & Edwin bent over backwards to help me out in a challenging situation regarding a previous warranty. They spent as much time needed and offered the best deal they could. All the staff was really helpful and I appreciate all the support and communication. It really makes a difference!
GC
Gregory CCver
Oct 23, 2025
5.0
Took my car to my neighborhood Goodyear to get it checked out and they found some problems they fixed. When they finished I drove it and noticed my horn and cruise control wasn't working and brought it back to Goodyear they checked out and found the problem fixed it and I'm on the road again! TG! I thank the manager and those who work under him this is a good shop.
GH
Geary Hanson
Sep 25, 2025
5.0
Goodyear is Goodyear. you get what you pay for.
SA
Sheikh Arij
Aug 11, 2025
1.0
Scamming store bought 2 brand new tires and the tread went out,I called them twice they said keep coming on a different day.So today I came and they told me they can’t warranty it for me because it doesn’t have warranty even though they said I had warranty for 50,000 miles,I spent $230 without tax for each tire.please please don’t make the same mistake I did they have bad reviews for a reason.had to learn it the hard way
Frequently Asked Questions About Goodyear Auto Service
What are the operating hours of Goodyear Auto Service?
Goodyear Auto Service is open Monday through Saturday from 8:00 AM to 6:00 PM and is closed on Sundays.
Does Goodyear Auto Service offer in-store pickup for services or products?
Yes, Goodyear Auto Service offers in-store pickup as part of their pickup and delivery services.
Can I make an appointment online for services at Goodyear Auto Service?
Yes, appointments can be made online through their reservation URL at https://www.goodyearautoservice.com/en-US/make-appointment.
What payment options are accepted at Goodyear Auto Service?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Is Goodyear Auto Service accessible for customers with disabilities?
Yes, the facility has wheelchair accessible entrances and restrooms.
What types of auto services are available at Goodyear Auto Service?
They provide a range of auto services including tire sales and repair as well as oil changes, handled by professional mechanics.
Are there any dining options near Goodyear Auto Service?
Yes, nearby dining options include Subway, Applebee's Grill + Bar, Bin Castle Coffee House, Tim Hortons, City Burger, kabob house, Yo Sushi, Happy's Pizza, and Hi Sushi, offering a variety of cuisines for before or after your visit.
Where can I grab a coffee near Goodyear Auto Service?
Nearby coffee shops include Bin Castle Coffee House and Tim Hortons, perfect for a coffee break while waiting for your vehicle service.
Are there nearby shopping centers close to Goodyear Auto Service?
Yes, Tech Plaza is a nearby shopping center where you can explore various shops and services.
Is there a gas station near Goodyear Auto Service where I can fuel my vehicle?
Yes, Marathon and 9 Mile Stop & Go gas stations are nearby for your fueling needs and convenience purchases.