Location.com logo
Brand Certified

AutoZone Auto Parts

4.1
(437 reviews)

Business Details

1205 N Pontiac Trl, Walled Lake, MI
48390, United States
(248) 960-4212
https://www.autozone.com/locations/mi/walled-lake/1205-n-pontiac-trl.html

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone N. Pontiac Trail in Walled Lake, MI is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Walled Lake, MI or call us at (248) 960-4212.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
1205 N Pontiac Trl, Walled Lake, MI
48390, United States

Hours

Reviews

4.1
437 reviews
5 stars
267
4 stars
59
3 stars
39
2 stars
16
1 star
56

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness, friendliness, and willingness to assist with installations and product selections.

Employee Knowledge

Several reviews highlighted the knowledge and professionalism of employees, particularly mentioning individuals like Will, Tez, and Aaron.

Inconsistent Experiences

While many customers had positive interactions, there were notable complaints about rude staff and unhelpful service, indicating inconsistency in customer experiences.

Product Availability

Customers reported issues with stock availability and receiving incorrect parts, leading to frustration and dissatisfaction.

Store Environment

The store was generally described as clean and well-organized, contributing positively to the shopping experience.
  • JI
    John Ivezaj
    1 day ago
    3.0
    Got what I needed but the employees seemed super disorganized, unfriendly, and unwilling to help me out, not to mention almost mixing up my order with someone else’s. At least they had good stock.
  • MT
    Michelle Thompson
    3 days ago
    5.0
    Where do I begin to express my gratitude to Will R!!!! I came into the store. His customer service was top-notch. He expressed what I needed and gave him the information. He came out to my car and even put in the air filter. I even offered to tip him and he wouldn’t take the tip. He is an awesome awesome awesome person inside and out and I thank him so very much for helping me.
  • TW
    Tiffany Wallace
    Feb 12, 2026
    5.0
    Called the store first and went up there on 1/1/26. The older gentleman that provided service was nice and professional. Tried to give him a cash tip for installing my battery, but he would not accept. All he wanted me to do was leave a review although it is a bit delayed. Would go back to that exact store if needed.
  • KB
    Kerstin Benoit
    Jan 22, 2026
    5.0
    Reese really helped us out! He was very knowledgeable, professional and kind. We definitely will recommend this store to our friends and neighbors
  • BJ
    brianna johnson
    Jan 1, 2026
    1.0
    Called about needing car battery charged. Spoke to a guy on the phone. Explained that my car just needed to be jumped and I needed my battery charged and if they offered that service. First he didn’t know if they offered that service— had to ask manager. Second he didn’t know if that service cost— had to ask manger. He finally says that they offered that service and it’s free of charge. I say okay great I’ll be bringing my vehicle to you shortly. I arrive within 10 minutes, walk in and I say “ Hi yes I just called about needing my car battery charged” 5 guys behind the counter all staring at me as if I’m speaking another language. Finally one guy speaks and says “yeah we actually need your battery” I respond “out of the car?” He says “yes, we don’t have a machine that we can bring out to your car, and it’ll take a few hours to charge.” The few hours part didn’t bother me but the lack of information given to me over the phone about NEEDING TO TAKE THE BATTERY OUT OF THE VEHICLE before bringing it in was unappreciated. I ran down the situation over the phone with the guy from the beginning and said I was bring my car up there. I left frustrated and felt I wasted my time.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours for AutoZone Auto Parts in Walled Lake, MI?

AutoZone Auto Parts in Walled Lake, MI is open Monday through Saturday from 8:00 AM to 8:00 PM, and on Sundays from 8:30 AM to 7:00 PM.

Does AutoZone Auto Parts offer in-store pickup and delivery services?

Yes, AutoZone offers both in-store pickup and same-day delivery services for customer convenience.

Brand Certified Facts from AutoZone Auto Parts

AutoZone Auto Parts partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: