AutoZone Auto Parts

4.1
431 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone N. Pontiac Trail in Walled Lake, MI is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Walled Lake, MI or call us at (248) 960-4212.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
1205 N Pontiac Trl, Walled Lake, MI
48390, United States

Hours

Reviews

4.1
431 reviews
5 stars
262
4 stars
59
3 stars
38
2 stars
16
1 star
56

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, friendly, and going above and beyond to assist with their needs.

Product Knowledge

Several reviews highlighted the employees' knowledge about products and their ability to provide accurate assistance.

Inconsistency

There were complaints about inconsistent service, with some customers experiencing rudeness or lack of assistance from certain employees.

Stock Issues

Some customers reported issues with items being out of stock or receiving incorrect parts.

Positive Experiences

Despite some negative feedback, many customers expressed satisfaction with their overall experiences and indicated they would return.
  • SK
    Simon S. Kalla
    1 day ago
    5.0
    Reese and Will were a huge help. Great Autozone!
  • RC
    Robert Curtis
    6 days ago
    1.0
    They make up policies to screw over their customers, I bought a gold battery and it died 2 months later they then want to argue with me if it is dead even though my car didn't have enough power to unlock itself. Customer service here is crap probably mostly due to their lack of knowledge on cars
  • RA
    Rita A
    Jan 5, 2026
    5.0
    Customer service is very helpful at this location. Helped me find what I needed for my car. His name is Kyrri. Very helpful! Thank you so much!
  • BJ
    brianna johnson
    Jan 1, 2026
    1.0
    Called about needing car battery charged. Spoke to a guy on the phone. Explained that my car just needed to be jumped and I needed my battery charged and if they offered that service. First he didn’t know if they offered that service— had to ask manager. Second he didn’t know if that service cost— had to ask manger. He finally says that they offered that service and it’s free of charge. I say okay great I’ll be bringing my vehicle to you shortly. I arrive within 10 minutes, walk in and I say “ Hi yes I just called about needing my car battery charged” 5 guys behind the counter all staring at me as if I’m speaking another language. Finally one guy speaks and says “yeah we actually need your battery” I respond “out of the car?” He says “yes, we don’t have a machine that we can bring out to your car, and it’ll take a few hours to charge.” The few hours part didn’t bother me but the lack of information given to me over the phone about NEEDING TO TAKE THE BATTERY OUT OF THE VEHICLE before bringing it in was unappreciated. I ran down the situation over the phone with the guy from the beginning and said I was bring my car up there. I left frustrated and felt I wasted my time.
  • SS
    Saif Salman
    Dec 17, 2025
    5.0
    John and Nate were great in helping me replace my windshield wiper, they took care of it so fast and efficiently, I could not do it my self, with John and Nate’s help I have a brand new wiper, thanks autozone for coming in clutch once again.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours for AutoZone Auto Parts in Walled Lake, MI?

AutoZone Auto Parts in Walled Lake, MI is open Monday through Saturday from 8:00 AM to 8:00 PM, and on Sundays from 8:30 AM to 7:00 PM.

Does AutoZone Auto Parts offer in-store pickup and delivery services?

Yes, AutoZone offers both in-store pickup and same-day delivery services for customer convenience.