AutoZone Auto Parts

4.1
424 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone N. Pontiac Trail in Walled Lake, MI is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Walled Lake, MI or call us at (248) 960-4212.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
1205 N Pontiac Trl, Walled Lake, MI
48390, United States

Hours

Reviews

4.1
424 reviews
5 stars
257
4 stars
59
3 stars
38
2 stars
16
1 star
54

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of staff, particularly highlighting employees like Will, Tez, and Aaron for their exceptional service.

Product Knowledge

Several reviews noted that employees were knowledgeable about products and provided valuable assistance in selecting the right items.

Inconsistency

There were complaints about inconsistent service, with some customers experiencing rudeness or lack of assistance from certain employees.

Store Conditions

The store was generally reported as clean and well-stocked, contributing positively to the shopping experience.

Management Issues

Some reviews pointed out poor management practices, including unprofessional behavior and failure to assist customers, leading to negative experiences.
  • RD
    Rayvon Dunlap
    Nov 11, 2025
    5.0
    I can in to the store left feeling like i saved so much time. Scott was awesome he was able to check if I needed a battery or needed an alternator we found out in 3 mins! also he was very helpful even put the battery in very professional group of guys. Thanks again Scott.
  • ET
    Eric Tuttle
    Oct 2, 2025
    1.0
    Why don't you take next in line. Its disrespectful to take the person I'm holding the door for. Before me. I know your helping them, you can kindly say someone else will help you. Not shoo me away like I'm not next in line. Thanks but no thanks.
  • MB
    Mary Barrett
    Sep 20, 2025
    5.0
    I've visited twice while on vacation. Both times I was very pleased with the help I received. An employee named Will helped me put blind spot mirrors on my friend's car. An employee named Reese helped me with valve caps on the tires on a separate trip in. Both employees were very kind and helpful.
  • LR
    Lawson Runions
    Sep 20, 2025
    5.0
    Grate place very cool and friendly
  • AD
    Ashley Dickson
    Sep 13, 2025
    5.0
    Fast, efficient and kind! I stopped in after going to 2 other local places for help with my battery. John was quick to help and was both kind and helpful when I needed to make decisions on what to buy. He replaced the battery in my Pacifica and made my day, saved me hours of waiting and hundreds of dollars based on the dealership quote. Got me back in the road in maybe 40 minutes! Thank you, John! I’ll be coming back to autozone and skipping Murray’s from here on out.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours for AutoZone Auto Parts in Walled Lake, MI?

AutoZone Auto Parts in Walled Lake, MI is open Monday through Saturday from 8:00 AM to 8:00 PM, and on Sundays from 8:30 AM to 7:00 PM.

Does AutoZone Auto Parts offer in-store pickup and delivery services?

Yes, AutoZone offers both in-store pickup and same-day delivery services for customer convenience.