Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery Store
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Troy.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.2
597 reviews
5 stars
421
4 stars
48
3 stars
21
2 stars
17
1 star
90
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and professional staff, highlighting their helpfulness and willingness to explain services without being pushy.
Efficiency
Most reviews noted quick service times, with many customers appreciating the speed of oil changes and overall efficiency of the team.
Quality Issues
Several customers reported serious quality control issues, including improper oil changes that led to vehicle damage, indicating a need for improved technician training.
Communication
While many customers appreciated clear communication, some reported poor communication and lack of accountability when mistakes occurred.
Pricing Concerns
Customers expressed mixed feelings about pricing, with some finding it reasonable while others felt it was high compared to competitors.
- MCMatt CollinsNov 16, 20254.0Wait time was much longer than quoted. Cars that arrived after me were serviced before me.
- EEEmsNov 15, 20255.0Just a girl who knows little about car maintenance, but the team here was spectacular, patient, and very attentive! Would recommend to everyone :)
- PMParker MorrillNov 12, 20255.0First time here at Valvoline and it was a great experience, they have wonderful employees. Bernardo is the one who changed my oil and he reminds me alot of my son, he was awsome and for sure made a life long customer.
- CSCraig SmithNov 9, 20255.0Super friendly, fast, no pressure and decent value.
- BHBrian HubbardOct 19, 20255.0Amazing service. Quick, easy...wonderful people. Elliot went above and beyond with a tail light issue. They explain everything and walk you through it. Will be back for sure. Great place!
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change in Troy offer?
They provide 15-minute, stay-in-your-car oil changes and a wide range of preventive vehicle maintenance services including oil lube and filter service, auto repair, and car battery services.
What are the operating hours for Valvoline Instant Oil Change on weekdays?
From Monday to Friday, the store is open from 8:00 AM to 7:00 PM.
Are appointments required for services at Valvoline Instant Oil Change?
No, appointments are not required; you can visit without scheduling ahead.
Does Valvoline Instant Oil Change accept credit and debit cards?
Yes, they accept both credit and debit cards, as well as mobile NFC payments.
Is Valvoline Instant Oil Change open on major holidays?
The Troy location is closed on Thanksgiving Day (November 27, 2025) and Christmas Day (December 25, 2025).
Where is Valvoline Instant Oil Change located in Troy?
It is located at 3160 Rochester Rd, Troy, MI 48083, USA.
How can I find Valvoline Instant Oil Change online or on social media?
You can visit their website at https://store.vioc.com/mi/troy/3160-rochester-rd or find them on Facebook at https://www.facebook.com/101836439250092 and on Instagram with the handle @valvolineinstantoilchange.
What popular restaurants are near Valvoline Instant Oil Change on Rochester Rd?
Nearby popular dining options include Troy Original Buscemi's pizza restaurant, IHOP for breakfast and brunch, and Panda Express for Chinese fast food.
Are there any community or social service organizations close to Valvoline Instant Oil Change?
Yes, the Troy Masonic Temple and Troy Masonic Center, both involved in community services and event planning, are nearby.
What other automotive service stations are located near Valvoline Instant Oil Change?
Magical Touch Quick Lube is another nearby oil change station that provides automotive repair services.