Business Details
About
Volvo DealerVolvo
For decades, Suburban Volvo Cars has been committed to delivering an exceptional experience by offering the highest level of customer satisfaction. Whatever your auto needs, look to Suburban Volvo Cars, as our reputation speaks for itself.
Make the Choice...to Suburban Volvo Cars Today!
Location
Hours
Reviews
4.5
1,219 reviews
5 stars
1,003
4 stars
73
3 stars
26
2 stars
20
1 star
97
What are people saying?
AI-generated from recent customer reviews
Sales Experience
Many customers praised the sales team for their professionalism, transparency, and helpfulness during the car buying process.
Service Quality
The service department received mixed reviews; while some praised the staff for their attentiveness and efficiency, others reported issues with long wait times and perceived overcharging.
Customer Support
Several customers highlighted the exceptional customer service provided by specific staff members, particularly Chris and Broderick, who were noted for their friendliness and thoroughness.
Trust Issues
Multiple reviews raised concerns about deceptive practices related to vehicle conditions and service history, leading to a lack of trust in the dealership.
- MHMary HazelipJan 6, 20265.0Bought car from out of town....Alex Drew and staff kept me up to date and worked with me to overcome obstacles in purchase. Awaiting delivery 1/6/26
- MPMark PickeringDec 22, 20255.0Didn’t end up buying my car here but Mo did a great job helping me and the sales manager also was good to deal with. As a whole, very transparent and competitive. Though I found a much lower miles version of what I was looking for this time doesn’t mean I wouldn’t shop Suburban Volvo in the future. I’d recommend.
- SSSydney SmithNov 10, 20255.0Raven was incredible from start to finish! Very impressed with her and the team at Suburban Volvo Troy. Walked away with a great vehicle and a great price!
- CCCartierNov 10, 20251.0Very bad experience here. First of all the salesman at this dealership use deceptive practices to misrepresent used vehicle conditions. I’d be very wary coming here it’s happened to multiple people. There should be an option for negative stars. Not content with the services or quality they’ve delivered. Do better.
- JTJa TNov 6, 20253.0Edit: Received a call back the next day, and got in touch with Volvo service, and was able to get some questions answered. —— I called for a service appt Nov 6, 2025. Service rep said he'd call back in 30 mins. Why the wait? No idea. 4+ hours later I get a call back from someone else. This same interaction took place in Feb 2025.
Frequently Asked Questions About Suburban Volvo Cars
What are the business hours of Suburban Volvo Cars?
Suburban Volvo Cars is open Monday and Thursday from 9 AM to 8 PM, Tuesday, Wednesday, and Friday from 9 AM to 6 PM, Saturday from 10 AM to 4 PM, and is closed on Sundays.
Where is Suburban Volvo Cars located?
Suburban Volvo Cars is located at 1795 Maple Lawn, Troy, MI 48084, USA.
How can I contact Suburban Volvo Cars for sales inquiries?
You can contact Suburban Volvo Cars for sales by emailing sales@suburbancollection.dealerspace.com or calling +1 248-458-2000.
What types of vehicles does Suburban Volvo Cars specialize in?
Suburban Volvo Cars specializes in Volvo vehicles and offers both new and used car dealerships.
Where can I find special offers or promotions from Suburban Volvo Cars?
Special offers can be found by clicking the featured message link on their website: https://www.suburbanvolvocars.com/?ddcref=YEXTFeaturedMessage
Does Suburban Volvo Cars have a social media presence?
Yes, you can visit their Facebook page at https://www.facebook.com/223050304800 or find them under the Facebook vanity URL 'VolvocarUSA'.
Is there a Volvo service center near Suburban Volvo Cars?
Yes, there is a Volvo Service center nearby that offers automotive services.
What other auto parts stores are located near Suburban Volvo Cars?
Nearby auto parts stores include Suburban Auto Parts, Volvo Parts, Jaguar Parts, Land Rover Parts, Mazda Parts, Cadillac Parts, Nissan Parts, and Volkswagen Parts.
Are there other car dealers near Suburban Volvo Cars that might offer different brands?
Yes, nearby car dealers include Suburban Chrysler Dodge Jeep Ram of Troy, Land Rover Troy, Jaguar Service, Suburban Volkswagen of Troy, Suburban Cadillac of Troy, Suburban Imports of Troy, and Suburban Buick of Troy.
How can I reach Suburban Volvo Cars website for more information?
You can visit their official website at https://www.suburbanvolvocars.com/?ddcref=YEXTRestofNetwork for more information.