Sonny's Body Shop

Reviews

• MD

  Monica Deloney

  Feb 11, 2026
  5.0
  Everyone at Sonny’s was very professional and friendly. Having to have your vehicle repaired is not a pleasant experience but Sonnys made the experience painless! I highly recommend Sonnys.
• KS

  Kurt Serschen

  Feb 10, 2026
  5.0
  Sonny's, Is the best collision shop in Traversers City!
• BW

  Bill Watson

  Jan 26, 2026
  5.0
  My truck was hit in a parking lot and the whole left rear 1/4 was trashed. Sonny's was great with their customer care, the work that was done and they DETAILED my vehicle before I picked up! It looked better than the day I bought it from the dealer, and they asphyxiate me with stinky cover spray stuff to kill smells. It just smelled clean. We have used them several times before and will continue to do so if we ever need to again. Jeff Carpenter was awesome!
• KC

  Kandice Carr

  Jan 19, 2026
  5.0
  The team at Sonny’s body shop went above and beyond to repair my car. They were very timely and kept us informed the whole step of the way. They even details my car for me before returning it. It look and smells so nice now.
• KC

  Kelly Chapman

  Jan 9, 2026
  1.0
  I brought my car in for body work after it was in a minor hit a run in a parking garage. When I got my car back the back doors were completely broken and off the track and the tracks were hanging out the sides. Some background I have a 2011 Honda Odyssey van and the back doors on it are automatic and don’t open manually and also are extremely easy to open oh and they worked when I dropped it off. I called the shop immediately and they promised to fix it. I couldn’t bring it in until I payed the deductible on it so fast forward I call to schedule it in and I’m promised that a manager will be in on Monday at 2. When I got there the manager wouldn’t talk to me they were “busy” and I was told that an insurance adjuster would have to come out and confirm that the damage was due to the accident. I immediately said no you broke the doors that was extremely clear they worked perfectly fine when I dropped them off I have an LLC and I vended an event right before that and my WORK vehicle was in perfect order. They proceeded to tell me that there is nothing they could do the general manger would have to look at it the next day with the insurance adjuster. So I left my car and the next day I called the shop to talk to the general manger he told me that they did a pre check of the car before it came in and the doors were working but that one was sticking slightly. So he then explained that because it was quote “normal wear and tear on the vehicle” that it would have happened anyways so it’s not there fault and they can’t be liable for it. I won’t lie at that point I got quite mad my doors are automatic and you shouldn't have to pull on them at all you should never open them manually how would you know it’s sticking unless u opened it manually and I’ve never had an issue with them so I can guarantee that they would not have broken later when I took it home because I do not open the doors manually. Then in the most condescending tone I’ve ever heard the general manager said well then why does the van have handles on the doors if there not supposed to open manually. I told him that I did not know why they designed the car this way all I know is that if u very lightly with little to no pressure lift up the handle the door opens automatically so it’s not used like a traditional handle it is literally a fancy button. He went on to outright refuse to fix my car. I spoke to the insurance adjuster and she said that I should take it to the dealership in town and have them do an inspection of the doors I agreed and am taking it on Saturday. I will update this post once I know but I’ve looked through my user manual asked the internet asked chat gpt asked professionals and the adjuster and they all say that my doors should have been fixed by now for free. Long story short I’m 23 years old and a female and if I was a middle aged white male with a diesel truck my truck would be fixed right now so I will have to wait for my dad to get home maybe they will listen to him.

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