Business Details
About
Volvo DealerVolvo
Visit Serra Volvo Cars of Traverse City to experience our full lineup of Volvo Cars, Crossovers and SUVs. We have a large selection of new cars, Certified Pre-Owned, service, parts, and financing. Located in Traverse City this Volvo dealer is located at 1331 S. Garfield Ave.
Location
Serra Volvo Cars of Traverse City
1331 S. Garfield Ave, Traverse City, MI
49686, United States
Hours
Reviews
4.8
125 reviews
5 stars
115
4 stars
4
3 stars1
2 stars
2
1 star
3
What are people saying?
AI-generated from recent customer reviews
Service Quality
Bobby and the service team consistently received praise for their professionalism, attentiveness, and efficiency in handling customer needs.
Sales Experience
Customers reported positive experiences with sales staff, particularly Mike and Jeff, highlighting their knowledge, patience, and lack of pressure during the buying process.
Communication
Many reviews noted excellent communication from staff, particularly in keeping customers informed about service progress and addressing concerns.
Customer Care
Overall, customers felt valued and appreciated the friendly and accommodating nature of the staff, contributing to a positive dealership experience.
Mixed Experiences
While most feedback was positive, there were a few negative experiences related to service delays and customer service issues that impacted overall satisfaction.
- AWAlice WolfeDec 29, 20255.0Bobby has always provided exceptional service. Countless times he's gone above and beyond to help me.
- AKANNELLE KASPORDec 29, 20255.0Service manager for VOLVO, Bobby Hundley, extremely professional and helpful; will get you in when you need it. Highlyl recommend Serra Volvo service department.
- LLLisa LundyDec 29, 20255.0Bobby Hundley was very helpful during my service appointment. He listened to my concerns; asked pertinent questions; stayed engaged with me throughout my time in the service lounge; I am very pleased with Bobby and the Volvo service team.
- TBTed BartchDec 23, 20255.0I recently had service on my Volvo and Bobby was great to work with. He keep me informed on the repair process and contacted me when it was completed
- DMDenise McElrathDec 22, 20255.0I received an estimate for the service my car needed. Once service was complete, the charge was exactly as quoted. Bobby was able to get me in a little earlier if I was able to drop the car off. I'm very satisfied with the service and the staff.
Frequently Asked Questions About Serra Volvo Cars of Traverse City
What types of vehicles can I find at Serra Volvo Cars of Traverse City?
Serra Volvo Cars of Traverse City offers a full lineup of Volvo cars, crossovers, and SUVs, including new and Certified Pre-Owned vehicles.
What are the typical business hours for Serra Volvo Cars of Traverse City?
The dealership is open Monday to Thursday from 8:30 AM to 7:00 PM, Friday from 8:30 AM to 6:00 PM, and Saturday from 10:00 AM to 3:00 PM. It is closed on Sundays.
Does Serra Volvo Cars of Traverse City offer vehicle servicing and parts?
Yes, they provide vehicle service, parts, and financing options for Volvo cars.
How can I contact Serra Volvo Cars of Traverse City for inquiries?
You can reach them by phone at +1 231-946-5540 or via email at glennc@traversemotors.com.
Where is Serra Volvo Cars of Traverse City located?
It is located at 1331 S. Garfield Ave, Traverse City, MI 49686, USA.
Are there any nearby other car dealerships if I want to explore more options?
Yes, nearby dealerships include Serra Pre-Owned of Traverse City, Audi of Traverse City, Serra Volkswagen of Traverse City, Serra Nissan Of Traverse City Service, Serra Toyota of Traverse City, Zach Grundy at Serra TC, and Traverse Motors.
What nearby amenities could I visit when I come to Serra Volvo Cars of Traverse City?
Nearby amenities include All Spa for relaxation, Mundos HQ coffee shop for refreshments, Arbutus Court Park for outdoor activities, and various gyms like Premier Health & Fitness and Total Results Xtraining.
Are there financial institutions nearby to assist with car financing?
Yes, nearby financial institutions include 4Front Credit Union, Members Credit Union, Traverse City State Bank, and Independent Bank, which can help with car loans and financing options.
Can I find automotive-related services near Serra Volvo Cars of Traverse City?
Yes, besides Serra Volvo, there are places like Mirror Image Carwash for detailing, Toyota Parts for auto supplies, and various other car dealerships and service centers nearby.
Does Serra Volvo Cars of Traverse City have an online presence for special offers or more information?
Yes, you can find offers and more information on their official website at https://www.serravolvocarsoftraversecity.com/ and their Facebook page at https://www.facebook.com/1602863789982091.