Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Traverse City, MI? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Garfield Avenue location today.
Location
Enterprise Rent-A-Car
1789 Garfield Avenue South, Traverse City, MI
49686, United States
Hours
Reviews
4.2
358 reviews
5 stars
260
4 stars
24
3 stars
17
2 stars
14
1 star
43
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting their willingness to accommodate needs and resolve issues.
Reservation Issues
Several reviews mentioned problems with honoring reservations, including not having the reserved vehicle available and poor communication regarding policies.
Vehicle Quality
Customers generally reported satisfaction with the cleanliness and condition of the vehicles rented.
Mixed Experiences
While many had positive experiences, there were notable complaints about unprofessional behavior and lack of support during issues.
- TMTravis McKinneyDec 29, 20251.0Not the Enterpise Rental Car Company I remember... Reserved a Lincoln Navigator (or Similar) weeks in advance. Upon arrival, they told us they had a mid-size luxury available. Actually, trying to convice us that this was what we reserved. Failed attempt to backpeddle on their inabilitty to support a simple reservation. The requested vehicle was based on passager and load requirement. Called Enterprise everyday for (4) days and still havern't received customer support. Only promises of a phone call from a supervisor that they are unable to tranfer me to. I highly encourage you looking into other options, stay clear of this Enterprise location in Traverse City. Actually, stay away from Enterprise in general. Respectfully Submitted
- CHCraig HadleyDec 16, 20255.0I have used this Enterprise location for over 5 years, primarily for work-related business trips. Once when a vehicle malfunctioned during a business trip to Detroit, the staff made things right by adjusting my rental rate. Appreciate the helpfulness of the staff!
- FFFrederick FreemanDec 2, 20255.0The best crew to rent a vehicle from is Enterprise of Traverse City! They were very knowledgeable and very kind and receptive to my rental needs! Austin Kaufman, Alex, Mereck, Dominic, Makayla, and the rest of the Staff are extremely effective in what they do. It’s always a pleasure to be able to rent a vehicle from that location! Thank You Enterprise for giving us a great opportunity to obtain a vehicle when needed!
- CLChris LarrNov 18, 20255.0Very friendly staff nice cars customer service is outstanding
- SBStacey BoyerNov 17, 20255.0The staff was super kind and when I ran into a miscommunication, the branch manager Austin was very patient and listened to my concerns and explained what was going on. Highly recommend this location!
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Traverse City?
Enterprise Rent-A-Car offers a wide range of vehicles including standard cars, vans, and luxury cars to suit different needs.
Where is Enterprise Rent-A-Car located in Traverse City?
Enterprise Rent-A-Car is located at 1789 Garfield Avenue South, Traverse City, MI 49686.
What are the business hours for Enterprise Rent-A-Car in Traverse City?
The location is open from 8:00 AM to 6:00 PM Monday through Friday and is closed on Saturdays and Sundays.
How can I make a reservation for a rental car at Enterprise Rent-A-Car?
You can reserve a vehicle online at their website or through their reservation URL provided.
What payment methods does Enterprise Rent-A-Car accept?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Does Enterprise Rent-A-Car in Traverse City offer any special deals or discounts?
Yes, they have great weekend rates available as highlighted in their featured message, and also offer discounts for active military members.
Is Enterprise Rent-A-Car in Traverse City owned by a woman?
Yes, this location is woman-owned.
What nearby places can I visit after renting a car from Enterprise Rent-A-Car?
Nearby attractions include the Exotic Car Collection by Enterprise and Cicero's Pizza, great spots to enjoy before or after your rental.
Are there convenient services near Enterprise Rent-A-Car for fuel or vehicle maintenance?
Yes, Northwest Oil Express provides oil changes and car washes nearby to keep your rental vehicle in great condition.
What dining options are close to Enterprise Rent-A-Car in Traverse City?
Nearby dining includes Burger King, Margaritas Grill, and Robby’s Mexican & Spanish Cuisine for a variety of meal choices.