AutoZone Auto Parts

4.3
350 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone S Garfield in Traverse City, MI is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Traverse City, MI or call us at (231) 941-5512.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
703 S Garfield, Traverse City, MI
49686, United States

Hours

Reviews

4.3
350 reviews
5 stars
213
4 stars
74
3 stars
28
2 stars
9
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of the staff, with specific mentions of employees going above and beyond to assist.

Staff Knowledge

Several reviews highlighted the staff's knowledge and ability to provide accurate information and assistance with auto parts.

Mixed Experiences

While many customers had positive interactions, there were notable complaints about rude or unhelpful employees, leading to inconsistent service experiences.

Efficiency

Customers appreciated the quick service and efficiency in handling requests, particularly for battery installations and diagnostics.

Product Availability

Some customers reported issues with product availability and incorrect information regarding stock, leading to frustration.
  • RC
    REBECCA CORRADO
    Nov 17, 2025
    5.0
    I just want to say Keith was the best customer service I have ever experienced. He was very thoughtful, knowledgeable and kind. We are very thankful he was there to help us with our car issues and put our trip back in the fun zone. We recommend him highly and deserves a raise. Thank you again Keith. Your the best.
  • CH
    Christian Hastie
    Nov 13, 2025
    4.0
    There not unlike auto parts or o rielys although o rielys has been much better on personal service and knowledge at times
  • JE
    James Edwardson
    Oct 15, 2025
    1.0
    I walked in and three of the workers were all hovering around a computer watching a video and laughing obnoxiously the whole time. When I arrived at the register with my items, I waited, but they were still watching that video. Finally, a person not associated with the group came to ring me up after 5 minutes of just waiting there. Maybe do your job or something, just a thought.
  • MA
    Maura Altschuler
    Aug 12, 2025
    5.0
    Thought our windshield wiper motor had gone while on our roadtrip & after the dealership in town couldn’t help out we called Auto zone & was so grateful to your employee who was able to tell us to try and tighten the bolt. It worked and we were able to continue on our road trip (on a rainy day) So lucky your staff was able to go above and beyond to help us. I wish I got the gentleman’s name but my whole family is lucky you have knowledgeable & kind staff!
  • JW
    Jennica Wilson
    Jul 26, 2025
    5.0
    Always helpful

Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours of AutoZone Auto Parts in Traverse City?

AutoZone Auto Parts in Traverse City is open Monday through Saturday from 7:30 AM to 9:00 PM and on Sundays from 9:00 AM to 8:00 PM.

Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?

Yes, AutoZone Auto Parts provides both in-store pickup and same-day delivery services for customer convenience.