Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 2420 S Airport Rd W in Traverse City offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.3
256 reviews
5 stars
164
4 stars
50
3 stars
16
2 stars
11
1 star
15
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, often going above and beyond to assist.
Product Availability
Customers noted a good selection of parts and tools, with most items being in stock when needed.
Installation Services
Several reviews highlighted the willingness of staff to assist with installations, providing hands-on help even after store hours.
Mixed Experiences
While many had positive interactions, some customers reported issues with rude service or problems with exchanges and returns.
Pricing and Discounts
Customers appreciated the competitive pricing and availability of online discounts, making it a preferred choice for auto parts.
- AOAudrey OuilletteNov 1, 20251.0They sold me the wrong part and when I came back in to exchange my part. That told me that I didn't buy it at the store. They could find me in the system. They accused me of stealing and that I had already returned the item. They were pretty rude. I wouldn't do business with them ever again.
- AAAlexOct 26, 20255.0I purchased a car battery from another auto parts store which was too short staffed to install it (it just seemed discourteous to ask them given the workload they had.) I stopped by Advance Auto Parts, and even though I didn't purchase the battery from them, they installed the battery for me for the nominal charge of some corrosion seals. The gent who did the install was incredibly good natured and competent. All of the employees I interacted with were accommodating and helpful.
- CCConstantineSep 18, 20255.0Always order online put in the code for more discounts. Then go to the store and pick up parts..
- EXE XPAug 17, 20255.0Really friendly staff and super helpful. The guy this morning was great. Really appreciated his help and will get all my parts from here from now on.
- RMReview MasterJul 28, 20251.0Refused to honor a product exchange with receipt in hand. Lazy, unmotivated people who'd rather turn you away instead of taking care of business. Crazy how people lie about policy when Google exists and your customer service team insists that you should take care of my issue. Makes sense why so many carquests and advanced autos are closing across the country!
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What types of automotive products does Advance Auto Parts in Traverse City offer?
Advance Auto Parts offers automotive aftermarket products including batteries, motor oils, brakes, rotors, windshield wipers, air filters, spark plugs, alternators, and A/C recharge kits.
Can Advance Auto Parts install my new car battery?
Yes, Advance Auto Parts will install your new battery for free with purchase, although exclusions may apply.
Does Advance Auto Parts recycle used car batteries and oil?
Yes, they offer free recycling for used batteries and motor oil. Exclusions may apply.
What are the store hours for Advance Auto Parts at 2420 S Airport Rd W, Traverse City?
The store is open Monday to Saturday from 7:30 AM to 8:00 PM, and Sunday from 9:00 AM to 7:00 PM.
Does Advance Auto Parts provide vehicle diagnostic services?
Yes, Team Members can scan engine codes for your check engine light free of charge. Battery testing and starter/alternator testing are also available.
What payment options does Advance Auto Parts accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Advance Auto Parts offer in-store pickup or delivery services?
Yes, they provide in-store pickup, curbside pickup, and same-day delivery at most locations.
Are there any discounts available at the Traverse City Advance Auto Parts store?
Yes, a 10% military discount is offered for active duty and veteran service members.
How can nearby places like McDonald's and UPS Access Point location help customers visiting Advance Auto Parts?
Customers can grab a quick meal at McDonald's before or after shopping, and use the UPS Access Point for convenient shipping or package pickup while visiting the store.
What nearby automotive repair shops are close to Advance Auto Parts for customers needing additional services?
Nearby automotive repair shops include Hamlet's Auto Repair, Traverse City Fleet Repair, Kathy's Auto Repair & Service (KARS), and Midas Traverse City, offering repair and maintenance services not provided at Advance Auto Parts.
Are there places nearby where customers can get coffee or relax after visiting Advance Auto Parts?
Yes, Seismoto Coffee Bar nearby offers café and coffee shop services, perfect for a break or refreshments after shopping.