Enterprise Rent-A-Car

4.1
373 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Taylor, MI? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Taylor location today.

Location

Enterprise Rent-A-Car
12900 Beech Daly Rd, Taylor, MI
48180, United States

Hours

Reviews

4.1
373 reviews
5 stars
246
4 stars
44
3 stars
18
2 stars
15
1 star
50

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, professional, and helpful, with specific mentions of employees like Casey and Bobby.

Vehicle Condition

Several reviews highlighted issues with vehicle cleanliness and maintenance, including unpleasant odors and dirty interiors.

Reservation Issues

Customers frequently reported problems with vehicle availability, including reserved cars not being ready or not available at all.

Overall Experience

While some customers had great experiences, others expressed frustration with service inconsistencies and poor communication.

Location Feedback

The Taylor, MI location received mixed reviews, with some praising it for convenience and others criticizing it for unprofessional behavior.
  • JJ
    Janaya James
    Oct 21, 2025
    4.0
    Enterprise is a nice Rental experience
  • FR
    Farah Rmeiti
    Oct 16, 2025
    5.0
    Great experience, Casey was excellent on assisting me!
  • EP
    Edgar Poe
    Oct 14, 2025
    5.0
    As always nothing but the best. Enterprise is the only car rental company I will deal with Have never let me down in the 40+ years I have been doing business with them
  • KA
    Kelvin Adams
    Sep 30, 2025
    4.0
    First of all. The Rental Location Is Great. From the Staff to the Vehicles Conditions & Appearance. The only problem was that the vehicle type I reserved online was not even carried at the location at all. But The Online System STILL LET ME select it/ RESERVE IT. WHY?? Now the Rental Location Did Reach Out To Try and Inform Me that I needed to select a different vehicle type. but I didnt answer/didn't recognize the phone number. Anyway, when they called was only a couple of hours before I was due to pick up the car anyway. I had already arranged for personal transportation and early leave from work to reach the rental location before they closed. Enterprise Needs To Do A Better Job Of Mating Up The Vehicle Types Carried By Their Locations In Their Online Reservation System. OR. Have A Disclaimer Stating Check With Location First To Determine If They Even Stock The Selected Vehicle Type!
  • LE
    Lisa Edwards
    Sep 27, 2025
    5.0
    Excellent customer service 👍

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Taylor, MI?

Enterprise offers a wide range of vehicles including cars, vans, luxury cars, and more, suitable for errands, weekend getaways, or if your car is in the shop.

What are the operating hours for Enterprise Rent-A-Car in Taylor, MI?

Enterprise is open Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.