Enterprise Rent-A-Car

4.1
379 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Taylor, MI? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Taylor location today.

Location

Enterprise Rent-A-Car
12900 Beech Daly Rd, Taylor, MI
48180, United States

Hours

Reviews

4.1
379 reviews
5 stars
252
4 stars
44
3 stars
18
2 stars
15
1 star
50

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of individuals like Alex, Casey, and Nina.

Vehicle Condition

Several reviews highlighted issues with vehicle cleanliness and maintenance, including unpleasant odors and dirty interiors.

Reservation Issues

There were multiple complaints about reserved vehicles not being available upon arrival, leading to customer frustration.

Overall Experience

While many customers had positive experiences, there were notable instances of poor service and dissatisfaction, particularly regarding communication and vehicle readiness.
  • MH
    Megan Hicks
    3 days ago
    5.0
    Casey helped me when I needed a rental while my jeep was in the shop. Picked me up from the shop and helped me get my rental, was awesome and very polite. Made my experience great!
  • AC
    Anna Coleman
    Dec 28, 2025
    5.0
    Alex and Cassy are wonderful!
  • JM
    Justin Miranda
    Dec 12, 2025
    5.0
    Our travel plans fell apart after multiple flight cancellations, and we ended up needing a last-minute one-way rental from Detroit to Milwaukee. Alex at Enterprise was incredible. He found us a car within an hour and was consistently patient, proactive, and genuinely compassionate - not just with us, but with every customer he helped while we were there. And it didn’t stop there. The day after returning the car, I realized my glasses were missing. The team at the Taylor, MI branch picked up the phone, found them immediately, texted a photo for confirmation, and arranged to FedEx them the next morning. I’ve been an Enterprise customer for years, but this was next-level service. Alex is an absolute rockstar, and his kindness made a very stressful day so much easier. Thank you, Alex and the Taylor team!
  • DP
    Danyell Van Pelt
    Dec 11, 2025
    5.0
    Thank you so much Alex for your help I appreciate it. Way to go with the great customer service you provided and continue to keep that smile on your face. Fast service and very knowledgeable. I highly recommend this location( beech Daly). Thanks again! Danyell
  • AM
    Angel Martinez
    Dec 4, 2025
    5.0
    Smooth transaction and professional staff. Pleasant experience.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Taylor, MI?

Enterprise offers a wide range of vehicles including cars, vans, luxury cars, and more, suitable for errands, weekend getaways, or if your car is in the shop.

What are the operating hours for Enterprise Rent-A-Car in Taylor, MI?

Enterprise is open Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.