Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Telegraph Rd in Taylor, MI is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Taylor, MI or call us at (313) 299-9372.
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Lucas, Jenn, and Lindell going above and beyond to assist.
Management Issues
Several reviews highlighted negative experiences with management, particularly with a store manager named Jennifer, who was described as rude and unhelpful.
Mixed Experiences
While many customers reported positive interactions, there were also complaints about rude employees and inconsistent service, indicating a lack of uniformity in customer experiences.
Product Availability
Customers appreciated the availability of parts and services, but some expressed frustration when specific items were out of stock.
Store Cleanliness
A few reviews mentioned that the store was not the cleanest, suggesting room for improvement in maintaining the store's environment.
BB
brian brzezinski
Dec 30, 2025
5.0
Very friendly and helpful staff. Lucas helped me release a corroded connector from my battery terminal. Saved me half a days pay and a lot of headache! Thank you so much. I would leave 7 stars if the system would let me.
BB
Brian Brzezinski
Dec 30, 2025
5.0
Lucas helped me release a corroded connector from my battery terminal. Saved me half a days pay and a lot of headache! Thank you so much. Is leave 7 stars of the system would let me.
AA
Aaron
Dec 5, 2025
1.0
Jennifer store manager is a scammer. I bought a battery there and had to exchange it under warranty. The guy who was helping me was pushed away from the computer and she takes over. She says look here, theres no entry on your account of you buying this....the sticker on the side of the battery is 3 months old. I said I bought it 3 months ago and she says oh well, without a receipt I can't do anything. I run home and grab my receipt (thank God I had it) for the $200 battery. As I walk back in up to the counter, a different employee begins to help me as Jennifer runs out of the store so she doesn't have to deal with me, I was a little angry earlier. He says to her, what should I do and she ignores him and walks out. He then brings up my account and says oh, look here, you have 2 accounts for some reason and immediately brings up the battery purchase and warranties the battery without even looking at the receipt. The previous employee who was helping me then tells me he trued to tell her and point at the other account when she took over ,but she would listen to him. It sure felt like Jennifer was trying to screw me over as it was blatantly obvious that there another account under my phone number that she decided to ignore. Well, anyways I actually need a new battery today for my wife's car with frigid temps it died. Guess where I won't be going after my years of being a customer. Looks like it over to O'Reilly.
Update. Just bought 2 new batteries for other vehicles at O'Reilly. Crazy how one bad experience can cost a company almost $500 with one customer.
LT
Louis Tyson
Dec 4, 2025
1.0
RUDE STORE EMPLOYEES. THE WORST PART IS THEY ARE MANAGERS. THE AUTOZONE CULTURE HAS WENT SOUTH. I GUESS WE ARE ALL JUST SUPPOSED TO EXCEPT THAT SOMEONE CAME TO WORK. WE SHOULD PROVIDE THEM WITH THE WAGE AND A POSTER BOARD OF GOLD STARS, A HIGH FIVE AS WELL.
LA
Levy Adams
Nov 14, 2025
5.0
Dude in the leather jacket and glasses is an absolute bro. People here always friendly. Thank you!!
Frequently Asked Questions About AutoZone Auto Parts
What are the regular operating hours of AutoZone Auto Parts in Taylor, MI?
AutoZone Auto Parts in Taylor, MI is open Monday through Saturday from 8:00 AM to 9:00 PM, and on Sunday from 8:30 AM to 8:00 PM.
Does AutoZone Auto Parts offer in-store pickup and delivery services?
Yes, AutoZone Auto Parts offers in-store pickup, including curbside, and same-day delivery services.
Where is AutoZone Auto Parts located in Taylor, MI?
AutoZone Auto Parts is located at 8923 Telegraph Rd, Taylor, MI 48180, USA.
What types of products can I find at AutoZone Auto Parts on Telegraph Rd?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
How can I contact AutoZone Auto Parts in Taylor by phone or email?
You can call AutoZone at (313) 299-9372 or email customer.service@autozone.com.
What popular brands does AutoZone Auto Parts carry?
AutoZone stocks brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Where can I find a place for nail care near AutoZone on Telegraph Rd?
Lovely Nails, a nail salon and beauty spa, is located nearby and is a convenient spot for customers seeking nail care before or after visiting AutoZone.
Are there any dining options close to AutoZone Auto Parts in Taylor?
Yes, nearby dining options include King of Diamonds bar and pub, Leon's Family Dining American restaurant, Upper Crust Pizza, and Karl's Place Pizza, perfect for a meal before or after your visit.
Can I rent trucks or moving equipment near AutoZone in Taylor?
Yes, the U-Haul Trailer Hitch Super Center and U-Haul Moving & Storage locations are nearby, providing great truck rental options for customers.
What automotive repair or accessory services are available near AutoZone on Telegraph Rd?
Besides AutoZone, there are additional automotive parts and repair services nearby, including another AutoZone location and U-Haul centers for rentals, facilitating comprehensive vehicle care in the area.