Enterprise Rent-A-Car

4.3
217 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

362 S Telegraph Rd, Sylvan Lake, MI
48320, United States
(248) 738-9216
https://www.enterprise.com/en/car-rental/locations/us/mi/sylvan-lake-2091.html
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About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Sylvan Lake, MI? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Sylvan Lake location today.

Location

Enterprise Rent-A-Car
362 S Telegraph Rd, Sylvan Lake, MI
48320, United States

Hours

Reviews

4.3
217 reviews
5 stars
161
4 stars
20
3 stars
7
2 stars
3
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and accommodating, with specific mentions of employees like Dan, Amber, and Dom.

Vehicle Condition

Several reviews noted issues with the cleanliness and condition of the rental vehicles, including reports of smoke odors and dirty interiors.

Reservation Issues

Multiple customers experienced problems with reservations, including unavailability of reserved vehicles and miscommunication regarding bookings.

Convenience

The location's convenience and quick service were frequently highlighted as positive aspects of the rental experience.

Mixed Experiences

While many reviews were positive, there were also significant complaints about rude staff and poor service, indicating inconsistency in customer experiences.
  • KL
    Karen Lassner
    4 days ago
    5.0
    Extremely satisfied with the car and the car rental process at Enterprise. We needed to extend our car return date several times, which was taken care of in a matter of minutes. Definitely recommend Enterprise if you ever need to rent a car.
  • BR
    Brett Reynolds
    Dec 29, 2025
    5.0
    Chelsea or Cam'ron or was it ??? (Ugh) was a tremendous help!
  • TM
    Treasure Moore
    Dec 29, 2025
    5.0
    service is great and fast with Yusuf and Tyler did a great job i left a item in the vehicle and he was able to follow up with me. I do appreciate the great customer service and fast reliability.thanks
  • AD
    Andrea D
    Dec 22, 2025
    5.0
    This location is super convenient for me being just a couple miles from my house. Sometimes, with satellite locations like this it’s difficult to be able to return your car at the right time especially on the weekend. Didn’t have to deal with any of that. The differentiator of my visit and rental was the interaction with YOUSIF MALALLAH. He’s very nice, and gets the job done quickly and efficiently. When I got into the rental vehicle, I noticed that clearly someone had been smoking prior. I had them take a peek at it and he adjusted things accordingly was very happy with my rental there.
  • JH
    John Houle
    Dec 17, 2025
    5.0
    We received excellent service at Enterprise. They are truly the gold standard in vehicle rental.
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Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Sylvan Lake, MI?

Enterprise offers a wide range of vehicles including cars, vans, luxury cars, and auto rentals to suit your needs.

What are the operating hours of Enterprise Rent-A-Car in Sylvan Lake?

Enterprise Rent-A-Car is open Monday through Friday from 8:00 AM to 6:00 PM and closed on Saturdays and Sundays.