AutoZone Auto Parts

4.3
314 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Chicago Road in Sturgis, MI is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Sturgis, MI or call us at (269) 659-1174.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
485 Chicago Rd, Sturgis, MI
49091, United States

Hours

Reviews

4.3
314 reviews
5 stars
191
4 stars
69
3 stars
29
2 stars
5
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, friendly, and knowledgeable, with several instances of employees going above and beyond to assist.

Product Availability

Customers frequently noted that the store had the parts they needed in stock or could order them quickly, although there were some complaints about incorrect orders.

Mixed Experiences

While many reviews highlighted positive interactions, there were notable instances of poor customer service and unprofessional behavior from some staff members.

Installation Assistance

Several customers appreciated the free installation services provided by staff, which enhanced their overall experience.

Pricing Concerns

Some customers expressed dissatisfaction with pricing, describing it as high or noting issues with the exchange policy.
  • PP
    Paula
    Oct 28, 2025
    5.0
    Mgt replaced a bad starter w/o hesitation & are always helpful with any auto concerns. My mechanic purchases his parts here & together we are treated well. Corporate, when I asked them cover the cost of labor to have the original starter removed and the replacement starter installed, instead gave 50% off the cost of parts for the next repair my vehicle needed. I mean…
  • LG
    Laurie Grimes
    Oct 3, 2025
    5.0
    I had to buy a battery for my car recently. The staff was kind and very helpful, and swapped out my battery for free. They were absolute life savers!!!!
  • AA
    Anonymous
    Aug 9, 2025
    1.0
    The guy working was very rude not helpful at all and wouldn't help change a bulb so he couldn't do it I've never been to a AutoZone that wouldn't help you
  • JJ
    Jay Jones
    Aug 5, 2025
    1.0
    I went in to get my battery charged and was told it would be 45 minutes to an hour... I was like ok that's understandable I'll just go to the park and wait, but what what isn't acceptable is letting me sit there for almost an hour just to come back to find out i had a bad battery and it didn't charge... That's highly unacceptable especially when you have my number and could have easily called... Would never go there again and won't recommend it to anyone...
  • JH
    John Harker
    Jul 22, 2025
    5.0
    Store manager was very helpful showing young employees what to do. Great customer service. Got me the right part.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular business hours for AutoZone Auto Parts in Sturgis, MI?

AutoZone Auto Parts in Sturgis, MI is open Monday through Saturday from 7:30 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM.

Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?

Yes, AutoZone Auto Parts provides in-store pickup, curbside pickup, and same-day delivery services for your convenience.