Many customers praised the friendly and helpful staff, particularly highlighting the manager Tyler for his exceptional service and professionalism.
Service Quality
While some customers reported issues with service quality, such as upselling and mistakes during oil changes, others noted efficient and thorough service.
Consistency
Several long-term customers expressed disappointment with recent experiences, indicating a decline in service quality compared to previous visits.
Speed of Service
Many reviews mentioned quick service times, with customers appreciating the efficiency of the oil change process.
ED
Everyday Dad
Dec 23, 2025
5.0
Quick oil change and no pressure up sell me a bunch of stuff I don’t need.
KM
Kami Moore-bid
Dec 7, 2025
1.0
A bit confused why everyone here has been a total miserable jerk for months, mostly the new kid who gets to act like he's 30
Or if he is.. it's not my fault you're miserable
When I used to work here we were all happy and at least knew what professionalism is
I even think he put thicker oil in my car because HE thought it was correct to do so but now I'm having more issues . It's been like this for months, I've been biting my tounge.. but I miss Sara and the old guys that used to be here . This guys just got a chip on his shoulder and is unhappy with his life and FRANKLY. I'm tired of dealing with it. Even on the phone he's a nuisance.. just.. why?
TK
Timothy Kiser
Sep 27, 2025
4.0
Good experience. Like most places they do there best to upsell unnecessary services but just hold your ground.
Better than dealerships for sure.
BG
B Griffin
Sep 18, 2025
2.0
Seems that they cleared all of the good workers out. I was the ONLY vehicle at the location for the duration of my oil change. The only work these guys did for my hour long oil change was gossip with the construction worker present. 2 workers present, neither had name tags. Unfortunate experience for someone who's had no problems in the years I've been coming here. Sounds like workers see this place as their personal playground. 2 stars solely because the job eventually got done. But wow...what a nice TV they added👎🏻
CR
Carly Rae
Jul 25, 2025
5.0
I had a great experience at the Performance Plus in Benton Harbor! I had gotten an oil change at the St. Joe location and came to Benton Harbor to redeem my car wash coupon, but the machine was giving me an error. Multiple team members noticed I was having trouble and kindly asked if I needed help. They all worked together to get everything sorted out quickly and gave me a new code with no hassle. Everyone was so friendly, helpful, and genuinely kind—I really appreciated the outstanding customer service. Highly recommend!
Frequently Asked Questions About Performance Plus Quick Oil Change
Do I need to make an appointment to get an oil change or any other service?
No. We are a first come, first serve, stay-in-your-car oil change & preventative maintenance service provider.
What comes with a full-service oil change?
We include the following with each oil change we offer:
Up to 5 quarts of premium motor oil
A new oil filter
Reset Oil Life Monitoring System
Complete chassis lubrication
Adjust tire pressure
Inspect wiper blades
Inspect lights and blinkers
Inspect engine air filter
Inspect Check cabin air filter
Inspect and add washer solvent
Inspect transmission fluid condition and level (add if necessary)
Inspect coolant/antifreeze condition and level (add if necessary)
Inspect power steering fluid condition and level (add if necessary)
Check front differential fluid condition and level (by request)
Check rear differential fluid condition and level (by request)
Check transfer case fluid condition and level (by request)
Inspect fuel filter
Inspect belt(s)
Do I need to make an appointment to get an oil change or other service at Performance Plus Quick Oil Change?
No, Performance Plus Quick Oil Change operates on a first come, first serve basis with stay-in-your-car service, so no appointment is needed.
What is included in a full-service oil change at this location?
A full-service oil change includes up to 5 quarts of premium motor oil, a new oil filter, resetting the oil life monitoring system, chassis lubrication, tire pressure adjustment, and multiple inspections including wiper blades, lights, filters, fluids, belts, and more.
What brands of products are used at Performance Plus Quick Oil Change?
They use brands such as Quaker State, Pennzoil, True Brand, RainX, and Purolator for their services and products.
What services does Performance Plus Quick Oil Change offer besides oil changes?
Services include engine air filter replacement, cabin air filter replacement, wiper blade replacement, antifreeze/coolant replacement, various fluid replacements, light bulb installation, fuel filter replacement, serpentine belt replacement, and PCV replacement.
What are the operating hours of Performance Plus Quick Oil Change?
They are open Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 5:00 PM, and closed on Sundays.
What payment options does Performance Plus Quick Oil Change accept?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa as payment methods.
Where is Performance Plus Quick Oil Change located?
It is located at 1651 W John Beers Rd, Stevensville, Michigan 49127-9408, United States.
What nearby places can I visit before or after my oil change at Performance Plus Quick Oil Change?
Nearby places include Starbucks for a coffee break, Flour Shop Bakery and Pizza for food, and Lakeshore Community Auditorium if you are interested in events or concerts.
Are there convenient banking services near Performance Plus Quick Oil Change?
Yes, nearby banking facilities include Huntington Bank, TCF Bank, Chemical Bank, United Federal Credit Union, and ATMs like LibertyX Bitcoin ATM and CoinFlip Bitcoin ATM at Lakeside Liquor.
Where can I get pet or health services near Performance Plus Quick Oil Change?
Lakeshore Animal Health Care offers veterinary services nearby, and Labcorp at Walgreens provides laboratory testing and health services.