Performance Plus Quick Oil Change

4.6
194 reviews

About

Oil Change Service Station

Location

Performance Plus Quick Oil Change
1651 W John Beers Rd, Stevensville, MI
49127-9408, United States

Hours

Reviews

4.6
194 reviews
5 stars
162
4 stars
16
3 stars
3
2 stars
5
1 star
8

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting the manager Tyler for his exceptional service and professionalism.

Service Quality

While some customers reported issues with service quality, such as upselling and mistakes during oil changes, others noted efficient and thorough service.

Consistency

Several long-term customers expressed disappointment with recent experiences, indicating a decline in service quality compared to previous visits.

Speed of Service

Many reviews mentioned quick service times, with customers appreciating the efficiency of the oil change process.
  • ED
    Everyday Dad
    Dec 23, 2025
    5.0
    Quick oil change and no pressure up sell me a bunch of stuff I don’t need.
  • KM
    Kami Moore-bid
    Dec 7, 2025
    1.0
    A bit confused why everyone here has been a total miserable jerk for months, mostly the new kid who gets to act like he's 30 Or if he is.. it's not my fault you're miserable When I used to work here we were all happy and at least knew what professionalism is I even think he put thicker oil in my car because HE thought it was correct to do so but now I'm having more issues . It's been like this for months, I've been biting my tounge.. but I miss Sara and the old guys that used to be here . This guys just got a chip on his shoulder and is unhappy with his life and FRANKLY. I'm tired of dealing with it. Even on the phone he's a nuisance.. just.. why?
  • TK
    Timothy Kiser
    Sep 27, 2025
    4.0
    Good experience. Like most places they do there best to upsell unnecessary services but just hold your ground. Better than dealerships for sure.
  • BG
    B Griffin
    Sep 18, 2025
    2.0
    Seems that they cleared all of the good workers out. I was the ONLY vehicle at the location for the duration of my oil change. The only work these guys did for my hour long oil change was gossip with the construction worker present. 2 workers present, neither had name tags. Unfortunate experience for someone who's had no problems in the years I've been coming here. Sounds like workers see this place as their personal playground. 2 stars solely because the job eventually got done. But wow...what a nice TV they added👎🏻
  • CR
    Carly Rae
    Jul 25, 2025
    5.0
    I had a great experience at the Performance Plus in Benton Harbor! I had gotten an oil change at the St. Joe location and came to Benton Harbor to redeem my car wash coupon, but the machine was giving me an error. Multiple team members noticed I was having trouble and kindly asked if I needed help. They all worked together to get everything sorted out quickly and gave me a new code with no hassle. Everyone was so friendly, helpful, and genuinely kind—I really appreciated the outstanding customer service. Highly recommend!

Frequently Asked Questions About Performance Plus Quick Oil Change

Do I need to make an appointment to get an oil change or any other service?

No. We are a first come, first serve, stay-in-your-car oil change & preventative maintenance service provider.

What comes with a full-service oil change?

We include the following with each oil change we offer: Up to 5 quarts of premium motor oil A new oil filter Reset Oil Life Monitoring System Complete chassis lubrication Adjust tire pressure Inspect wiper blades Inspect lights and blinkers Inspect engine air filter Inspect Check cabin air filter Inspect and add washer solvent Inspect transmission fluid condition and level (add if necessary) Inspect coolant/antifreeze condition and level (add if necessary) Inspect power steering fluid condition and level (add if necessary) Check front differential fluid condition and level (by request) Check rear differential fluid condition and level (by request) Check transfer case fluid condition and level (by request) Inspect fuel filter Inspect belt(s)