Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Sterling Heights, MI? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Sterling Heights location today.
Location
Hours
Reviews
4.3
721 reviews
5 stars
530
4 stars
73
3 stars
27
2 stars
20
1 star
71
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and accommodating, with specific mentions of individuals like Matt, Yousif, and Jasmine for their exceptional service.
Vehicle Condition
Several reviews highlighted issues with vehicle cleanliness and maintenance, with some customers receiving cars that were not up to standard.
Reservation Issues
There were multiple complaints about reservation fulfillment, including customers not receiving the vehicles they booked and poor communication regarding changes.
Overall Experience
While many customers reported positive experiences, there were notable instances of dissatisfaction, particularly related to service inconsistencies and vehicle availability.
- CCCynthia CavallaroDec 20, 20255.0Sterling Heights location on Van Dyke was the best experience I have ever had renting a vehicle. They were more than accommodating. They made sure I felt comfortable in the car that I was to drive. Fast , friendly and the best customer service around. I will definitely use enterprise every time.
- MLMarcia LuczakDec 17, 20255.0The Asst. Manager, Chase Prentice knows his job.
- FAFahim AhmedDec 17, 20251.0Very bad service And warth Service Also, if you move the car next day, they say that one is not available at the meantime
- HSHappy ScottDec 12, 20255.0Very friendly and helpful staff. I had to switch out my car for a different one because of a lingering smell but its not Enterprise fault the previous renter was smoking blunts with the windows up. Anyways quick swap and I got upgraded. Will was very helpful and the other staff were very friendly to chat with while I was waiting.
- MMmalek madounNov 24, 20255.0Amazing and friendly service. Car was spotless and in great conduit ion as well. Highly recommend this location because of the amazing staff here!!
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Sterling Heights?
Enterprise Rent-A-Car in Sterling Heights offers a wide range of vehicles including cars, vans, and luxury cars to suit your needs.
Where is the Enterprise Rent-A-Car located in Sterling Heights?
It is located at 40825 Van Dyke Ave, Sterling Heights, MI 48313.
What are the business hours for Enterprise Rent-A-Car in Sterling Heights?
They are open Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 2:00 PM, and are closed on Sundays.
How can I make a reservation with Enterprise Rent-A-Car in Sterling Heights?
You can reserve your rental car on their website at https://www.enterprise.com/en/car-rental-locations/us/mi/sterling-heights-2020.html or by calling +1 586-939-3819.
What payment options are accepted at Enterprise Rent-A-Car Sterling Heights?
They accept American Express, Visa, MasterCard, Discover, cash, and check as payment methods.
Are there any special deals or discounts available at Enterprise Rent-A-Car in Sterling Heights?
Yes, they offer great weekend rates which you can book through their weekend specials page.
Is Enterprise Rent-A-Car Sterling Heights owned by a woman or offering military discounts?
Yes, this location is woman-owned and provides discounts for active military members.
What nearby eating options are available around Enterprise Rent-A-Car in Sterling Heights?
Nearby restaurants include Fuddruckers for burgers, Las Tortugas Taqueria for Mexican cuisine, and Jimmy John's for fast sandwiches, convenient for grabbing a meal after picking up your rental car.
Are there financial services near Enterprise Rent-A-Car for customers needing banking or ATM access?
Yes, the Bank of America Financial Center and its ATM are close by, offering easy access to banking services for customers.
What nearby places can help a customer maintain or buy a car near Enterprise Rent-A-Car Sterling Heights?
Nearby car dealerships such as Vyletel Buick GMC, Vyletel Volkswagen, Suburban Chrysler Jeep, and Suburban Ford can assist customers looking to buy or service vehicles.