Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Sterling Heights, MI? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Sterling Heights location today.
Location
Hours
Reviews
4.3
717 reviews
5 stars
526
4 stars
73
3 stars
27
2 stars
20
1 star
71
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their friendliness, professionalism, and willingness to help, with specific mentions of employees like Matt, Yousif, and Jasmine.
Reservation Issues
Several reviews highlighted problems with reservations, including being given different vehicles than booked and lack of communication regarding changes.
Vehicle Condition
Feedback indicated mixed experiences with vehicle cleanliness and maintenance, with some customers receiving dirty or poorly maintained cars.
Overall Experience
While many customers reported positive experiences and expressed intent to return, there were notable complaints about unprofessional behavior from some staff members.
Response Time
Customers experienced long wait times for phone support and issues with timely communication regarding their rentals.
- CLCorp LaimicNov 11, 20255.0They are really nice. They took their time and made sure every question my daughter could think of was answered 10 out of a 10.
- RORoman O'quinOct 23, 20251.0I we're wrongfully put on dnr list because of me making my payments online. I made over 30 requests to risk management and no one responded. I depended on Enterprise for work and i was on the platinum membership. I rented a car ever week for 6 months prior!! Just can someone look into my case Please
- RTRich ThompsonOct 16, 20255.0Dealt with Matt at the Sterling Heights location. He was definitely top notch and did a great job. Got me in and out of there quickly and even stayed a couple of minutes after to accomodate me when I was stuck in traffic. Hard to find customer service like this after Covid. Appreciate you Matt!
- LCLa Vonya CobbOct 14, 20251.0Dissatisfied with the overall experience. Customer service wasn’t helpful and still couldn’t do anything to resolve the issues.
- AMAlexander MillerOct 12, 20255.0Always a pleasure working with this team.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Sterling Heights?
Enterprise Rent-A-Car in Sterling Heights offers a wide range of vehicles including cars, vans, and luxury cars to suit your needs.
Where is the Enterprise Rent-A-Car located in Sterling Heights?
It is located at 40825 Van Dyke Ave, Sterling Heights, MI 48313.
What are the business hours for Enterprise Rent-A-Car in Sterling Heights?
They are open Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 2:00 PM, and are closed on Sundays.
How can I make a reservation with Enterprise Rent-A-Car in Sterling Heights?
You can reserve your rental car on their website at https://www.enterprise.com/en/car-rental-locations/us/mi/sterling-heights-2020.html or by calling +1 586-939-3819.
What payment options are accepted at Enterprise Rent-A-Car Sterling Heights?
They accept American Express, Visa, MasterCard, Discover, cash, and check as payment methods.
Are there any special deals or discounts available at Enterprise Rent-A-Car in Sterling Heights?
Yes, they offer great weekend rates which you can book through their weekend specials page.
Is Enterprise Rent-A-Car Sterling Heights owned by a woman or offering military discounts?
Yes, this location is woman-owned and provides discounts for active military members.
What nearby eating options are available around Enterprise Rent-A-Car in Sterling Heights?
Nearby restaurants include Fuddruckers for burgers, Las Tortugas Taqueria for Mexican cuisine, and Jimmy John's for fast sandwiches, convenient for grabbing a meal after picking up your rental car.
Are there financial services near Enterprise Rent-A-Car for customers needing banking or ATM access?
Yes, the Bank of America Financial Center and its ATM are close by, offering easy access to banking services for customers.
What nearby places can help a customer maintain or buy a car near Enterprise Rent-A-Car Sterling Heights?
Nearby car dealerships such as Vyletel Buick GMC, Vyletel Volkswagen, Suburban Chrysler Jeep, and Suburban Ford can assist customers looking to buy or service vehicles.