Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Van Dyke Ave in Sterling Heights, MI is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Sterling Heights, MI or call us at (586) 268-3645.
Feedback on customer service is mixed, with some praising helpful staff while others report rude and unhelpful interactions.
Product Availability
Customers frequently mention that the store often has the parts they need, but there are also complaints about items being out of stock.
Staff Knowledge
Several reviews highlight knowledgeable staff who provide assistance, but there are also mentions of employees lacking product knowledge.
Store Hours
There are complaints about the store not opening on time and being closed earlier than advertised.
MG
Margee Green
2 days ago
5.0
I was very pleased with the service I received at Auto Zone. Tony was very helpful. He explained options for what windowshield wipers to buy. He even replaced them for me. I was truly grateful for this service.
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Anthony DiNardi
Jan 4, 2026
1.0
Customer service is pure garbage.
I was here on Sunday, January 4th at 4:40pm
Female employee asked for next in line, and as I stood at the front of the line in the roped off area where the line forms, I was passed by forigners that walked up right in front of me and took my place in line. She ignored this as did every other co worker and proceeded to wait on them. I placed the 16 quart oil drain container that I was buying down on the cart in front of them and walked out. Your customer service is pure garbage. I frequent your store quite often. This will be the last time I, or my son shop here.
BG
Bridgewater Group
Dec 17, 2025
1.0
When I walked in the door. The sales associate was on his phone. I had to acknowledge him. I ask about wiper blade size for my vehicle. He looked up my size but didn’t assist or educate on wiper blades. I went to the Aisle and retrieve my wiper blades size. When the representative finished ringing me out. He told me not to work to hard. I was offended. Bad customer service for a customer who patronized this location a lot. Associates need to focus on service and not his phone. When customers are in the store.
DA
Dawn Agents
Dec 9, 2025
1.0
They tried 3 different wiper blades. After another auto parts store to be told it's a dealer part. They couldn't tell me that
TM
Truth Matters
Nov 29, 2025
5.0
I stopped at this location after getting an oil change on the car 🚗. I needed a replacement cap. The manger of the store was very kind and helpful. 😊 He put the replacement cap on my car and order a replacement filter for the car. The part came when he said it would and I received a call 📞 to let me know it was at the store for pickup.
I will drive pass 10 AutoZones just to come to this location for the customer service.
One of the BEST store around.
Frequently Asked Questions About AutoZone Auto Parts
What are the regular store hours for AutoZone Auto Parts located at 33500 Van Dyke Ave in Sterling Heights, MI?
The store is open Monday through Friday from 8:00 AM to 9:00 PM, Saturday from 8:00 AM to 8:00 PM, and Sunday from 9:00 AM to 8:00 PM.
Does AutoZone Auto Parts offer in-store pickup or delivery services?
Yes, they offer both in-store pickup and same-day delivery services.
What types of automotive products and brands can I find at this AutoZone?
The store carries auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts with brands like Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
What is the contact phone number if I need assistance at the Sterling Heights AutoZone?
You can reach the store at (586) 268-3645 for any inquiries or assistance.
When was the AutoZone Auto Parts store in Sterling Heights established?
This AutoZone location has been serving customers since 1979.
Can I find this AutoZone Auto Parts store online for shopping or information?
Yes, you can visit their online location page at https://www.autozone.com/locations/mi/sterling-heights/33500-van-dyke-ave.html.
What nearby grocery or shopping options are close to AutoZone on Van Dyke Ave?
Meijer and Sterling Ponds shopping center are nearby, making it convenient to combine your auto part shopping with groceries and retail shopping.
Are there any convenient dining options near AutoZone for a quick meal?
Yes, nearby restaurants include Tubby's Sub Shop for sandwiches, Leo's Coney Island diner, Papa Vino's pizza restaurant, and Alie's Lebanese Grill.
Where can I get my car cleaned or detailed near the Sterling Heights AutoZone?
You can visit Super Car Wash or Jax Kar Wash - Sterling Heights, both located nearby for auto detailing and car wash services.
What other automotive parts stores are competitors or alternatives close to this AutoZone location?
Competitors and alternatives include Advance Auto Parts, NAPA Auto Parts, and O'Reilly Auto Parts, which also serve the Sterling Heights area.