Valley Truck Parts is nationally active heavy truck parts remanufacturer with a 65+ year history of outstanding customer service. We pride ourselves on our Availability, Quality, and Service. Valley Truck currently remanufactures products from Allison, Eaton Fuller, Meritor, Dana Spicer, Mack, Detroit, Volvo, Oshkosh and others. We also carry many other manufacturers as well as a wide variety of used parts from our own salvage yard. With retail locations in Michigan including Grand Rapids, Traverse City, Gaylord, St Joseph, Sterling Heights (Detroit), as well as Fort Wayne Indiana. In addition, we also have multiple warehouses throughout the United States to make sure we are always able to service your trucking needs wherever you are.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.