Business Details
About
Car WashAuto Detailing Service
We are more than just an express car wash. Tommy's Express of Southgate, MI believes in enriching lives, adding value, and serving communities. Experience our unlimited membership program by downloading the TommyClub App and signing up today!
Details
- DebitAvailable
- Onsite servicesAvailable
Location
Hours
Reviews
3.7
160 reviews
5 stars
86
4 stars
16
3 stars
14
2 stars
12
1 star
32
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported inconsistent cleaning results, with many stating their cars remained dirty after washes.
Customer Service
Feedback on staff behavior was mixed; some praised friendly service while others reported rudeness and poor handling of complaints.
Pricing Concerns
Many customers felt the pricing was high relative to the quality of service, with complaints about hidden fees and dissatisfaction with the value of membership plans.
Equipment Issues
Numerous reviews highlighted problems with vacuums and drying equipment, indicating they were ineffective or poorly maintained.
Overall Experience
While some customers enjoyed the convenience and features like free mat cleaning, many expressed frustration with the overall experience and vowed not to return.
- MHMarie Hughes2 days ago5.0My new favorite car wash
- SBScott Bell2 days ago5.0This place does a pretty good job washing ur car. They have vacuums as well. The traffic in the lot can be a little tight if its busy
- SBSarah BoehringerNov 4, 20251.0Zero stars. I kept this membership simply out of convenience. The washes were never satisfactory and the machine snapped my truck mirror a week ago. Even after camera footage and pictures they wanted to claim it was damaged prior and were going to do nothing about it. I have a newborn coming within the week and now have a mirror hanging on with duct tape. I’ve invested way more into our membership than the cost to replace our mirror. Absolutely disgusting.
- IBIvan BuenrostroOct 26, 20251.0i would not spend my money here again!! they couldn’t even get my rims clean all 4 were still dirty that rag is after i had to clean them myself
- TBTim BosmanSep 26, 20251.0Nice car wash but ill prepared to deal with customer issues at window. Paying customers have to wait in line until things are resolved or after they sell memberships. The young manager said there was nothing he could do about it.
Frequently Asked Questions About Tommy's Express® Car Wash
What are the operating hours of Tommy's Express® Car Wash in Southgate, MI?
Tommy's Express® Car Wash is open daily from 7:00 AM to 9:00 PM.
Where is Tommy's Express® Car Wash located?
It is located at 15041 Dix Toledo Rd., Southgate, MI 48195, USA.
What types of payment does Tommy's Express® Car Wash accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What services does Tommy's Express® Car Wash offer?
Services include free vacuums, free mat washers, and an interior detailing kit.
What products are available at Tommy's Express® Car Wash?
Available products include Rainbow Coat, Body Wax, Tommy Guard®, Red Hot Cleanser, and Tire Shine.
Does Tommy's Express® Car Wash offer any membership programs?
Yes, they offer an unlimited membership program accessible via the TommyClub App.
How can I contact Tommy's Express® Car Wash?
You can contact them via phone at +1 734-250-9452 or email at MI159@teamtommys.com.
What car wash options are offered at Tommy's Express® Car Wash?
They provide express car washing with features like colorful foams, hot wax formulas, long-lasting shine protectors, and tire shine application.
What nearby gas stations can help me refuel before or after using Tommy's Express® Car Wash?
Nearby gas stations include Mobil, Naim's Oil, and Marathon Gas, convenient for refueling your vehicle.
Are there dining options near Tommy's Express® Car Wash for a meal before or after your visit?
Yes, nearby restaurants include Agave Grill & Bar (Mexican cuisine), State 26 Grill (American diner), Twin Peaks Restaurants (sports bar), Olive Garden (Italian), Jet's Pizza, and Mandarin Kitchen (Chinese).
Where can I access financial services or ATMs near Tommy's Express® Car Wash?
You can find Metrofino Bitcoin ATM & Cryptocurrency Exchange, Metro Fino Bitcoin ATM, and PNC ATM nearby for your financial needs.