Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in South gate, MI? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our South gate location today.
Location
Hours
Reviews
4.3
364 reviews
5 stars
263
4 stars
37
3 stars
10
2 stars4
1 star
50
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their helpfulness and professionalism, particularly highlighting individuals like Chris, Moe, and Mohammed.
Long Wait Times
Several reviews mentioned long wait times for vehicle pickup, with some customers experiencing delays of over an hour despite having reservations.
Vehicle Availability
Customers reported issues with vehicle availability, including receiving smaller or different vehicles than reserved, and some noted that the cars were not clean or well-maintained.
Mixed Experiences
While many customers had positive experiences, there were also significant complaints about unprofessional behavior and poor service, leading to a divided perception of the location.
- AJAshley Jhonson2 days ago1.0Warning: Avoid this Enterprise location. No I had a poor experience at this location. The employees tried to take advantage of the contract when I declined insurance and protection options, and they refused to explain charges or help me return my $300 deposit. They told me not to call customer service and that “no one would tell them how to do their job.” I am still waiting for assistance from customer service because the employee refused to handle it. I do not recommend this location.
- JRJeremy RockerDec 15, 20251.0Why does it take 30 minutes to talk to someone in the phone?
- JBJoe ButcherNov 30, 20255.0The staff at Southgate Enterprise went above and beyond to get the rental van that I needed ready for me, after running into a issue beyond their control. We're very happy with their service.
- GRGilbert ReynaNov 26, 20255.0Best place to rent a car they take care of their customers you will not be disappointed
- DRDiana RichardsNov 22, 20251.0Absolutely worst location I have ever dealt with. I was helped 45 min after my pickup time, was given a much smaller than ordered vehicle that is nasty on the inside. The key fob literally falling apart, car won't recognize key fob. Plus quarter tank of gas. If necessary to use enterprise again, will definitely find a different location.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Southgate, MI?
Enterprise Rent-A-Car in Southgate offers a wide range of vehicles including cars, vans, and luxury cars to suit your rental needs.
What are the operating hours for Enterprise Rent-A-Car in Southgate?
The Southgate location is open Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
Can I book a rental car online for the Southgate location?
Yes, you can reserve your rental car online at their official reservation page: https://www.enterprise.com/en/car-rental-locations/us/mi/southgate-2034.html
What payment options does Enterprise Rent-A-Car accept at the Southgate location?
Enterprise Rent-A-Car accepts American Express, Cash, Check, Discover, MasterCard, and Visa as payment methods.
Does Enterprise Rent-A-Car in Southgate offer any special discounts?
Yes, they offer discounts for active military personnel and are a woman-owned business.
Do they provide airport pick-up services?
Yes, the Southgate Enterprise Rent-A-Car location offers airport pick-up services.
What nearby automotive services are available if my car needs repairs?
Near Enterprise Rent-A-Car, Moran Automotive Service and Collision Center offers automotive repair and auto body services, as well as Safelite AutoGlass and Diversified Glass for auto glass repairs.
Are there nearby dining options to try before or after renting a car?
Yes, you can find various restaurants nearby such as Mexican Gardens Restaurant, Outback Steakhouse, Red Robin Gourmet Burgers, Sushi Kami, and Great Dragon Buffet.
If I need banking or ATM services nearby, where can I go?
Flagstar Bank is located close to Enterprise Rent-A-Car and provides ATM and banking services for your convenience.
What is the address and phone number for Enterprise Rent-A-Car in Southgate?
The address is 15810 Eureka Rd, Southgate, MI 48195. You can contact them at +1 734-282-7671.