AutoZone Auto Parts

4.2
499 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Trenton Rd in Southgate, MI is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Southgate, MI or call us at (734) 284-7349.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
15200 Trenton Rd, Southgate, MI
48195, United States

Hours

Reviews

4.2
499 reviews
5 stars
295
4 stars
93
3 stars
49
2 stars
20
1 star
42

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service experiences, including rudeness from staff and management, as well as unhelpful responses to inquiries.

Product Availability

Customers appreciated that the store often had the parts they needed in stock, but there were also complaints about incorrect parts being provided.

Helpful Staff

Several reviews highlighted individual employees who went above and beyond to assist customers, providing excellent service and support.

Return Policy Issues

Multiple customers expressed frustration with the return policy, particularly regarding items that were not accepted for return despite prior assurances.

Mixed Experiences

While some customers had positive experiences, others reported significant dissatisfaction, indicating inconsistency in service quality.
  • WW
    Wormbait170
    Dec 14, 2025
    2.0
    Tried to get windshield wipers for my 2025 Buick Envista, and they said they cannot find the clip style since it's too new, only the length. I was pointed to the wipers and told I'll have to google it or go to the dealer. I thought they'd try to figure it out and help instead of just kinda sending me away
  • CC
    Capitals0080
    Nov 17, 2025
    1.0
    Not any good customer service, the website recommends wrong parts and when attempting to get the correct part the employees were less than helpful. I use to take the extra drive to go to this store but after my experiences recently I’ll be shopping elsewhere.
  • AH
    Allison Harrison
    Nov 17, 2025
    1.0
    Terrible management, paired with some of the worst customer service attempting to find the right product to then be led to the wrong item and refused exchange. 0/5 would’ve been better to give if possible.
  • MM
    Matthew
    Nov 4, 2025
    5.0
    Best autozone
  • TT
    Thomas Turgeon
    Nov 1, 2025
    5.0
    They always have what I need. I needed a new battery for a Kobota tractor. They had the correct size and cca capacity that I needed.

Frequently Asked Questions About AutoZone Auto Parts

What are the store hours for AutoZone Auto Parts in Southgate, MI?

The store is open Monday through Saturday from 8:00 AM to 9:00 PM, and on Sunday from 9:00 AM to 8:00 PM.

Where is AutoZone Auto Parts located in Southgate, MI?

AutoZone Auto Parts is located at 15200 Trenton Rd, Southgate, MI 48195, USA.