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AutoZone Auto Parts

4.1
(500 reviews)

Business Details

15200 Trenton Rd, Southgate, MI
48195, United States
(734) 284-7349
https://www.autozone.com/locations/mi/southgate/15200-trenton-rd.html

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Trenton Rd in Southgate, MI is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Southgate, MI or call us at (734) 284-7349.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
15200 Trenton Rd, Southgate, MI
48195, United States

Hours

Reviews

4.1
500 reviews
5 stars
294
4 stars
93
3 stars
49
2 stars
20
1 star
44

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of experiences with customer service, with some employees praised for their helpfulness while others were described as rude and unprofessional.

Product Availability

Many customers noted that the store had the parts they needed in stock, although there were instances of incorrect parts being provided.

Professionalism

Several reviews highlighted issues with staff professionalism, including dismissive attitudes and lack of assistance, particularly towards women and less experienced customers.

Positive Experiences

Despite negative feedback, there were numerous positive comments about specific employees who provided excellent service and went above and beyond to assist customers.
  • LH
    Lori Hernandez
    Feb 1, 2026
    1.0
    My check engine light came on yesterday 1/31/26 went inside around 5-6pm to ask if they could test for codes, a heavy set white male short automatically handed me the scanner and told me to to do it, isn't that there job never again will I go in there , definitely not professional, Don't recommend
  • HG
    haven gast
    Jan 24, 2026
    1.0
    I came into this AutoZone around 8:15 in the morning just asking if there was anyone available—or if they knew where I could go—to get my battery changed. I was polite and simply asking for help. While I was speaking to one employee, another guy who I wasn’t even talking to interrupted and rudely said it was too cold to do it, in a very unprofessional and disrespectful tone. The employee who was originally helping me then went along with the attitude instead of handling the situation professionally. The only employee who was kind and respectful was the older gentleman there. The overall vibe was judgmental and unwelcoming, like they sized me up the moment I walked in. As a woman who openly said I wasn’t confident changing a battery myself, I expected basic respect—not attitude. I do not recommend coming to this location. The staff was rude, unprofessional, and dismissive, and that’s not how customers should be treated.
  • WW
    Wormbait170
    Dec 14, 2025
    2.0
    Tried to get windshield wipers for my 2025 Buick Envista, and they said they cannot find the clip style since it's too new, only the length. I was pointed to the wipers and told I'll have to google it or go to the dealer. I thought they'd try to figure it out and help instead of just kinda sending me away
  • CC
    Capitals0080
    Nov 17, 2025
    1.0
    Not any good customer service, the website recommends wrong parts and when attempting to get the correct part the employees were less than helpful. I use to take the extra drive to go to this store but after my experiences recently I’ll be shopping elsewhere.
  • AH
    Allison Harrison
    Nov 17, 2025
    1.0
    Terrible management, paired with some of the worst customer service attempting to find the right product to then be led to the wrong item and refused exchange. 0/5 would’ve been better to give if possible.

Frequently Asked Questions About AutoZone Auto Parts

What are the store hours for AutoZone Auto Parts in Southgate, MI?

The store is open Monday through Saturday from 8:00 AM to 9:00 PM, and on Sunday from 9:00 AM to 8:00 PM.

Where is AutoZone Auto Parts located in Southgate, MI?

AutoZone Auto Parts is located at 15200 Trenton Rd, Southgate, MI 48195, USA.

Brand Certified Facts from AutoZone Auto Parts

This information is certified by AutoZone Auto Parts and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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