Business Details
About
Lincoln Mercury DealerCar DealerUsed Car DealerAuto Repair Shop
Do you prefer to shop for your vehicles at a family-owned and -operated dealership that goes above and beyond for their customers? Star Lincoln has been in the business since 1970, offering our customers the Star Treatment. From an impressive inventory of new and used vehicles to convenient Mobile Service for your Lincoln maintenance, we’ll make you thrilled you chose us for your automotive needs. Visit our Lincoln dealer in Southfield, MI, today to buy or lease a luxury SUV you adore!
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.5
848 reviews
5 stars
708
4 stars
38
3 stars
20
2 stars
21
1 star
61
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the dealership for its exceptional customer service, highlighting the professionalism, friendliness, and attentiveness of the staff.
Sales Experience
Many reviews noted positive experiences during the car buying process, with specific salespeople like Brooke and Ryan receiving high praise for their knowledge and support.
Service Quality
While most service experiences were reported as positive, some customers expressed dissatisfaction with the thoroughness and accuracy of repairs, indicating a need for improvement in service reliability.
Convenience
Customers appreciated the convenience of mobile service options and timely communication regarding service updates.
- VMvanessa m5 days ago5.0Love this dealership, expeciially since the new changes were made. My service advisor is GREAT! They take the time to explain everything to me and take my calls even if I just have a question
- MWmike whiting6 days ago5.0**Brooke F. at Star Lincoln exceeded all our expectations! From the moment we reached out, she listened carefully to our needs and worked diligently to find the perfect vehicle for us. Not only did she secure a lease price that was over 20% lower than what other nearby Lincoln dealers offered, but she also made the entire process seamless and stress-free. The personal touch of delivering the vehicle right to our home truly set her apart. Brooke’s professionalism, transparency, and genuine care for her clients make her and Star Lincoln an unbeatable team. I highly recommend Brooke to anyone looking for an exceptional car-buying experience!**
- LBLatia BaskinDec 10, 20255.0I am absolutely in LOVE with my car! The whole experience was smooth from start to finish. MIKE BISHOP was super patient, professional, and really made sure I got exactly what I wanted. He took his time explaining everything, made the whole process feel easy and exciting. If you’re looking for great customer service and someone who truly cares, go see him! I’m so happy with my car
- FWFelesha WilliamsDec 10, 20255.0My experience at star Lincoln was awesome. I loved my sales lady Brooke she was very knowledgeable and patient with me and explained everything thoroughly. Mr. Bishop in the finance department sealed the deal! I would highly recommend this dealership to anyone.
- DDDeborah DavisDec 10, 20255.0Star Lincoln of Southfield deserves more than just 5 stars. The care and detailed attention from the time we walked in was the best experience I have ever had when shopping for a car. Everyone made us feel welcomed from start to finish. Brooke, Brett, Mr. Bishop, you are all amazing! I drove off in tears! Thank you to a superb team! You have a Lincoln customer for life!
Frequently Asked Questions About Star Lincoln, Inc.
What types of vehicles does Star Lincoln, Inc. offer?
Star Lincoln, Inc. offers new and used Lincoln vehicles, including luxury SUVs, available for purchase or lease.
What are the operating hours of Star Lincoln, Inc.?
Star Lincoln, Inc. is open Monday through Friday from 9:00 AM to 6:00 PM and is closed on Saturdays and Sundays.
Does Star Lincoln, Inc. provide any vehicle maintenance services?
Yes, Star Lincoln offers Mobile Service for Lincoln maintenance and has an on-site auto repair shop with services including oil changes and car washes.
Is Star Lincoln, Inc. wheelchair accessible?
Yes, Star Lincoln, Inc. provides wheelchair accessible seating, restrooms, and free on-site parking for customers.
What payment methods are accepted at Star Lincoln, Inc.?
Star Lincoln, Inc. accepts payment via credit cards, debit cards, mobile NFC payments, and also offers pay-by-check options.
Is it necessary to make an appointment for services at Star Lincoln?
No, Star Lincoln, Inc. does not require appointments for their services; walk-ins are welcome.
Are there gas stations near Star Lincoln, Inc. where I can refuel?
Yes, nearby gas stations include Exxon & Mobil Stations, Mobil, Marathon, Cloverleaf BP, bp America, and Sunoco Gas Station, providing convenient refueling options close to Star Lincoln, Inc.
What nearby places can I visit for food or refreshments near Star Lincoln, Inc.?
Nearby dining options include Tony D's Pizzeria for pizza, Smoothie King for smoothies, and Fresh Blends Southfield inside Meijer for smoothie juices.
Are there any automotive services near Star Lincoln, Inc. besides the dealership itself?
Yes, nearby automotive service providers include Quick Lane at Avis Ford for repair and oil changes, and Avis Ford, Inc. for car sales and parts.
What are some nearby businesses that may help with vehicle insurance or financial services?
Progressive Insurance is nearby for vehicle insurance needs, and BudgetCoinz Bitcoin ATM and Western Union offer financial and money transfer services.