Business Details
About
Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts StoreSafelite
Details
- Requires appointmentAvailable
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.4
111 reviews
5 stars
92
4 stars1
3 stars1
2 stars
3
1 star
14
- DBDonnie BuzaDec 13, 20255.0I highly recommend safelite. Brian is a great technician who provides not only great service but valuable education regarding glass and wiper maintenance.
- HEHot Commodity EyeWearDec 1, 20251.0I am extremely disappointed in the lack of communication and customer service I received. The call center booked an appointment for service at my Livonia, MI location with only one option available. The technician arrived on the scene but was unable to complete the service due to the need for a special tool. On the second day, the technician returned but was still unable to complete the service because the window was not the correct one for my vehicle. I was informed that it was an aftermarket window that was not compatible with my car's front camera. I clarified that I had not requested an aftermarket window, but rather the standard window required for my vehicle. The technician acknowledged that the call center should have offered me options for the correct window for my vehicle. I was informed that the price would be higher, but I would receive a discount for the inconvenience. However, the discounted price was still higher than the original quote. At this point, I want the job done, but I am faced with the inconvenience of either waiting another week or taking my car to another location. I am extremely upset because I had requested service with the option to have my car window fixed at my home. Now, I must travel to another location to receive the correct service and pay more. The lack of customer service and respect is unacceptable.
- CCChristen CarrNov 28, 20255.0Great experience from start to finish. The employees are very friendly and knowledgeable. They made it so easy! Highly recommend!
- BNBrandon NonyaNov 14, 20251.0The automated call system is an absolute joke. I’ll find real people to do business with. You lost a customer
- CScj skyNov 12, 20255.0Excellent service! Fast and professional!
Frequently Asked Questions About Safelite AutoGlass
What services does Safelite AutoGlass in Southfield offer?
Safelite AutoGlass provides auto glass repair and replacement services, including windshield repair, functioning as an auto glass shop and auto repair shop.
What are the operating hours of Safelite AutoGlass in Southfield?
Safelite AutoGlass is open from 8:00 AM to 5:00 PM Monday through Saturday and is closed on Sundays.
Where is Safelite AutoGlass located in Southfield, MI?
Safelite AutoGlass is located at 24055 West 10 Mile Road, Southfield, MI 48033, USA.
Does Safelite AutoGlass accept appointments and online estimates?
Yes, Safelite AutoGlass requires appointments and offers online estimates for their services.
What languages are spoken at Safelite AutoGlass Southfield?
Safelite AutoGlass in Southfield offers services in English and Spanish.
What payment methods are accepted at Safelite AutoGlass in Southfield?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Is Safelite AutoGlass in Southfield wheelchair accessible?
Yes, the facility has a wheelchair accessible entrance.
What are some nearby places of interest around Safelite AutoGlass Southfield?
Nearby places include Henderson Glass for additional auto glass services, Auto Value for auto parts and supplies, and Exquisite Eats Bistro for dining options.
Are there any beauty salons near Safelite AutoGlass Southfield?
Yes, Mood Beauty LLC and Pink & White Salon are nearby beauty salons offering spa and nail services.
What local services can I find near Safelite AutoGlass in Southfield?
Nearby you can find Life Water Support Services for counseling and mental health, One Hour Heating and Air Conditioning for HVAC services, and Southfield Veterinary Hospital for pet care.