Enterprise Rent-A-Car

4.2
836 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in South field, MI? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our South field location today.

Location

Enterprise Rent-A-Car
23811 Telegraph Rd, Southfield, MI
48033, United States

Hours

Reviews

4.2
836 reviews
5 stars
562
4 stars
93
3 stars
38
2 stars
31
1 star
112

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, professional, and helpful, with many highlighting specific employees for their outstanding service.

Mixed Experiences

While many reviews were positive, some customers reported negative experiences, particularly regarding rude staff and issues with reservations.

Clean Vehicles

Customers consistently noted that the rental vehicles were clean and well-maintained, contributing to a positive rental experience.

Reservation Issues

Several customers expressed frustration with reservation management, including unavailability of booked vehicles and poor communication regarding changes.

Quick Service

Many reviews highlighted the efficiency of the rental process, with quick check-ins and check-outs being a common positive point.
  • KB
    Kenya Bishop
    Dec 19, 2025
    5.0
    Awesome group of people that work at this location. My car has been in the shop since September and these people that work at the Southfield location are amazing group of people.
  • CK
    Carlo Kevianne
    Dec 17, 2025
    1.0
    It’s a short guy there working who’s very rude and made me late for work and denied me a rental which I went elsewhere and got in and out without any hassles he needs to be retrained on customer service
  • BT
    Bah plus Ten
    Dec 16, 2025
    5.0
    My experience was 90% amazing!! 10% down because a representative asked if I needed help and then walked away while I was talking🤷🏾‍♀️ lol. Other than that, The customer service was excellent! Yes I will definitely return!!
  • PM
    Paul Marinelli
    Dec 15, 2025
    5.0
    Let's just say that in today's world, it's easy to get frustrated with customer service people. However, I have to give credit where credit is due. I was completely frustrated by another Enterprise location for not being able to fulfill my reservation. Abby at the Southfield location restored my faith that great customer service people exist. She had me in a vehicle in less than fifteen minutes. Truly unbelievable. Thank you!!!
  • EZ
    Ernie Ziroll
    Dec 10, 2025
    5.0
    The employees at the Telegraph branch in Southfield, Mi do an outstanding job. If you live close by they offer a convenient pick up and drop off service. Their vehicles are kept clean and serviced. Ken Drake the manager even went through all the features of our vehicle and even downloaded our phone and music onto the vehicle system for a wonderful road trip. Both pickup and drop off were quick with a full refund of security deposit. I recommend this bench in Southfield, Mi highly. Their whole crew is thoughtful and friendly and I hope Enterprise treats them well. A job well done. I don’t rent as often as I used too, but they sure make it easy. Lastly I would not hesitate to buy a used car from Enterprise as all their service and accident records are tracked!!! Another job well done, so a big thank you to them. Lastly, this last rental was done on a Saturday, after Thanksgiving with weather conditions that were tough and this amazing crew was still delightful in every aspect !!! Thanks again!!!

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Southfield, MI?

Enterprise Rent-A-Car in Southfield offers a wide range of vehicles including standard cars, vans, and luxury cars to suit various needs.

What are the operating hours of Enterprise Rent-A-Car in Southfield?

Enterprise Rent-A-Car is open Monday to Friday from 8 AM to 6 PM, Saturday from 9 AM to 2 PM, and closed on Sundays.