Norm's Total Automotive Services

4.6
174 reviews
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About

Auto Repair ShopAuto Air Conditioning ServiceBrake ShopEngine Rebuilding ServiceTransmission ShopOil Change Service StationTowing Service StationTire Shop
Full-Service Auto Repair and Emergency Towing Professionals Norm’s Total Automotive is your destination for auto repair, emergency towing, tire sales, and more in the South Lyon, Michigan, area. We work with all makes and models and all areas of auto repair, from engine work and transmission repair to brake jobs and more.

Location

Norm's Total Automotive Services
115 W Lake St, South Lyon, MI
48178, United States

Hours

Reviews

4.6
174 reviews
5 stars
144
4 stars
12
3 stars
2
2 stars
3
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and accommodating service, highlighting Norm's willingness to help and communicate effectively.

Honesty and Fair Pricing

Numerous reviews emphasized Norm's honesty and fair pricing, with many customers appreciating the transparent estimates and avoidance of unnecessary repairs.

Quality of Work

Overall, customers reported satisfaction with the quality of repairs, noting quick turnaround times and effective solutions to their vehicle issues.

Mixed Experiences

While many reviews were positive, some customers reported negative experiences, including long wait times and dissatisfaction with specific repairs.
  • SS
    Sainan Shi
    3 days ago
    5.0
    Norm and his staff are very nice and friendly, definitely will go there again.
  • SD
    Suzanne Shoshannah Deuby
    Dec 19, 2025
    5.0
    ALWAYS ACCOMODATING THANK YOU NORM'S...BEST SERVICE AND WORTH THE MONEY...
  • BB
    B
    Oct 16, 2025
    1.0
    Paid norms 4500 to rebuild the top end of my engine, asked him to check the bottom end aswell, he said "its good those never go bad", 4 thousand miles later the bottom end started making noise, I sent it back to him it sat for 2 months before he looked at it and sent it back to me with a hole through the block, said nothing he could do except put in a used engine for an additional 9500,absolutely terrible experience
  • NG
    Nikki Golden
    Sep 24, 2025
    5.0
    Diagnostics from other shops told us it was the transmission and wasn't worth a fix. Norm let us know the same day we dropped it off that he wanted to try his hand at rewiring a lot of the systems before counting it out. He took his time and even drove her over a couple of days to ensure she ran a couple cycles before letting us have it back. The car runs great. Thank you, Norm!
  • TP
    Tim Parent
    Aug 30, 2025
    5.0
    I brought my Mazda in to get new brakes, and a couple of tires. The guys there very helpful, and do great work! I would recommend them to anyone. Plus they’re open until 7pm which helps big time. Thanks guys, I’ll be back I’m sure soon enough.

Frequently Asked Questions About Norm's Total Automotive Services

What services does Norm's Total Automotive Services offer?

Norm's Total Automotive Services provides full-service auto repair, emergency towing, tire sales, engine work, transmission repair, brake jobs, and more, servicing all makes and models.

What are the operating hours of Norm's Total Automotive Services?

The shop is open Monday to Friday from 8:00 AM to 8:00 PM, Saturdays from 8:00 AM to 7:00 PM, and Sundays from 10:00 AM to 5:00 PM.