Business Details
About
Auto Repair ShopAuto Air Conditioning ServiceBrake ShopEngine Rebuilding ServiceTransmission ShopOil Change Service StationTowing Service StationTire Shop
Full-Service Auto Repair and Emergency Towing Professionals
Norm’s Total Automotive is your destination for auto repair, emergency towing, tire sales, and more in the South Lyon, Michigan, area. We work with all makes and models and all areas of auto repair, from engine work and transmission repair to brake jobs and more.
Location
Hours
Reviews
4.6
170 reviews
5 stars
141
4 stars
12
3 stars2
2 stars
3
1 star
12
What are people saying?
AI-generated from recent customer reviews
Honesty
Many customers praised Norm for his honesty and transparency in pricing and repairs.
Customer Service
The staff is frequently described as friendly, helpful, and professional, contributing to a positive customer experience.
Timeliness
Several reviews noted quick turnaround times for repairs, although some customers experienced delays.
Quality of Work
Overall, customers expressed satisfaction with the quality of repairs, often highlighting the effectiveness and thoroughness of the service.
Fair Pricing
Customers appreciated the reasonable pricing compared to other shops, often noting that Norm's provided better value.
- BBBOct 16, 20251.0Paid norms 4500 to rebuild the top end of my engine, asked him to check the bottom end aswell, he said "its good those never go bad", 4 thousand miles later the bottom end started making noise, I sent it back to him it sat for 2 months before he looked at it and sent it back to me with a hole through the block, said nothing he could do except put in a used engine for an additional 9500,absolutely terrible experience
- NGNikki GoldenSep 24, 20255.0Diagnostics from other shops told us it was the transmission and wasn't worth a fix. Norm let us know the same day we dropped it off that he wanted to try his hand at rewiring a lot of the systems before counting it out. He took his time and even drove her over a couple of days to ensure she ran a couple cycles before letting us have it back. The car runs great. Thank you, Norm!
- TPTim ParentAug 30, 20255.0I brought my Mazda in to get new brakes, and a couple of tires. The guys there very helpful, and do great work! I would recommend them to anyone. Plus they’re open until 7pm which helps big time. Thanks guys, I’ll be back I’m sure soon enough.
- CCCoriAug 29, 20255.0They are the best!!!!!
- JBJoey BusenAug 17, 20251.0Took my truck in for sudden brake issues, they were able to get it in right away but just let my rim with metal dust and brake fluid from the incident that I pointed out go and rust to shit while they held the truck for a week. A little courtesy would’ve been greatly appreciated here since I now gotta deal with the rim looking like this or spend 350$ on a new one. The new brakes are functional but they didn’t bleed those out nearly well enough either. Would not recommend bringing anything you care about in here.
Frequently Asked Questions About Norm's Total Automotive Services
What services does Norm's Total Automotive Services offer?
Norm's Total Automotive Services provides full-service auto repair, emergency towing, tire sales, engine work, transmission repair, brake jobs, and more, servicing all makes and models.
What are the operating hours of Norm's Total Automotive Services?
The shop is open Monday to Friday from 8:00 AM to 8:00 PM, Saturdays from 8:00 AM to 7:00 PM, and Sundays from 10:00 AM to 5:00 PM.
Where is Norm's Total Automotive Services located?
It is located at 115 W Lake St, South Lyon, MI 48178, USA.
Which payment methods are accepted at Norm's Total Automotive Services?
The shop accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
Can Norm's Total Automotive Services handle emergency towing?
Yes, Norm's Total Automotive Services offers emergency towing services in addition to their auto repair and tire services.
How can I contact Norm's Total Automotive Services?
You can call them at +1 248-437-2086 or email at fultzn56@gmail.com.
Does Norm's Total Automotive have an online presence?
Yes, they have a website at http://www.normstotalautomotive.com/ and a Facebook page at https://www.facebook.com/people/Norms-Total-Automotive-South-Lyon/61566918879170/
What nearby wellness services can I visit around Norm's Total Automotive Services?
Nearby wellness options include Back To Basics Wellness Spa, The Wellness Drip medical spa, and Divine Power Yoga and Massage, which you can visit for relaxation and health treatments before or after your visit.
Are there local dining options close to Norm's Total Automotive Services?
Yes, nearby restaurants such as Draft Street burger restaurant, Tuscan Cafe, and The Corner Social coffee shop offer dining and refreshment options near the shop.
What automotive-related nearby services can complement Norm's Total Automotive Services?
Nearby automotive services include Bullet Distributors for parts and accessories, Fibrenew Novi-Plymouth for auto repair, and MC mobile detailing for car wash and cleaning services.