Certified by Norm's Total Automotive Services • Mar 01, 2026
Auto Repair ShopAuto Air Conditioning ServiceBrake ShopEngine Rebuilding ServiceTransmission ShopOil Change Service StationTowing Service StationTire Shop
Full-Service Auto Repair and Emergency Towing Professionals
Norm’s Total Automotive is your destination for auto repair, emergency towing, tire sales, and more in the South Lyon, Michigan, area. We work with all makes and models and all areas of auto repair, from engine work and transmission repair to brake jobs and more.
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Certified by Norm's Total Automotive Services • Mar 01, 2026
Certified by Norm's Total Automotive Services • Mar 01, 2026
Reviews
4.6
174 reviews
5 stars
144
4 stars
12
3 stars2
2 stars
3
1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly and accommodating service provided by Norm and his staff.
Honesty and Transparency
Many reviews highlighted Norm's honesty in pricing and repairs, with customers appreciating the lack of upselling.
Quality of Work
The quality of repairs was frequently commended, with several customers noting quick turnaround times and effective solutions.
Mixed Experiences
While many had positive experiences, some customers reported issues with delays and dissatisfaction with specific repairs.
SS
Sainan Shi
Jan 10, 2026
5.0
Norm and his staff are very nice and friendly, definitely will go there again.
SD
Suzanne Shoshannah Deuby
Dec 19, 2025
5.0
ALWAYS ACCOMODATING THANK YOU NORM'S...BEST SERVICE AND WORTH THE MONEY...
BB
B
Oct 16, 2025
1.0
Paid norms 4500 to rebuild the top end of my engine, asked him to check the bottom end aswell, he said "its good those never go bad", 4 thousand miles later the bottom end started making noise, I sent it back to him it sat for 2 months before he looked at it and sent it back to me with a hole through the block, said nothing he could do except put in a used engine for an additional 9500,absolutely terrible experience
NG
Nikki Golden
Sep 24, 2025
5.0
Diagnostics from other shops told us it was the transmission and wasn't worth a fix. Norm let us know the same day we dropped it off that he wanted to try his hand at rewiring a lot of the systems before counting it out. He took his time and even drove her over a couple of days to ensure she ran a couple cycles before letting us have it back. The car runs great. Thank you, Norm!
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Certified March 01, 2026Yext Knowledge Graph
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