AutoZone Auto Parts

4.3
258 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Pontiac Trail in South Lyon, MI is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in South Lyon, MI or call us at (248) 446-8021.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
21910 Pontiac Trl, South Lyon, MI
48178, United States

Hours

Reviews

4.3
258 reviews
5 stars
172
4 stars
41
3 stars
18
2 stars
9
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Mike, Joseph, and Andy going above and beyond.

Mixed Experiences

While some customers had excellent experiences, others reported rude behavior from staff and poor service, indicating inconsistency in customer interactions.

Product Availability

Customers appreciated the store's well-stocked inventory and the ability to order parts not immediately available, although there were complaints about incorrect parts being ordered.

Community Engagement

The store is recognized for its involvement in the community, supporting local schools and initiatives, which positively impacts its reputation.

Service Speed

Many reviews highlighted quick service, particularly for battery installations and diagnostics, contributing to a generally positive shopping experience.
  • RL
    Roy Latham
    Dec 1, 2025
    5.0
    Best auto parts store in South Lyon. Always very helpful and knowledgeable. Fast service.
  • JS
    Joshua Spears
    Oct 27, 2025
    1.0
    This AutoZone does not meet the AutoZone standards for service. I asked them to look at my wife's car and they said they don't do anything outside. I think I inturupted the ladies conversation. They were also recently very rude to my wife. I suggest going to O'Reilly. They are helpful at least. I was very surprised that they would not even come out of the store. I believe it has to be the employee because I’ve seen the manager here before and he’s been helpful.
  • BH
    Bret Heckler
    Aug 18, 2025
    5.0
    I have been at this location multiple times. Every time I'm there, Joe has been extremely helpful and makes sure he does everything he can to get you the right part for the job.
  • MS
    Mike Stovall
    Jul 19, 2025
    5.0
    Joseph replaced my battery today. Getting it in and out of my '17 Silverado did not look easy but he did a fantastic job!
  • DJ
    D. Jewel
    Nov 25, 2018
    5.0
    My car died at the car wash today, we were able to get it started after praying. I called Auto Zone in S. Lyon and Mitch told me they had 1 battery left for my Honda Fit, we headed over there and Joe put it in for us. I can't tell you how grateful I am for Auto Zone and the help they give. These guys are the nicest people! YOU GUYS ARE THE BEST !!! D. Carr

Frequently Asked Questions About AutoZone Auto Parts

What are the regular opening hours of AutoZone Auto Parts in South Lyon, MI?

AutoZone Auto Parts is open Monday to Friday from 8:00 AM to 8:00 PM, Saturday from 8:00 AM to 8:00 PM, and Sunday from 8:30 AM to 7:00 PM.

Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?

Yes, AutoZone Auto Parts provides both in-store pickup and same-day delivery options for customer convenience.