Business Details
About
Truck StopGas StationConvenience Store
Welcome to Pilot Travel Center in Smiths Creek, MI!
Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™.
For pro drivers, amenities like overnight parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive.
The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.2
996 reviews
5 stars
533
4 stars
271
3 stars
116
2 stars
27
1 star
49
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers praised the cleanliness of the bathrooms and showers, noting they were well-maintained.
Staff Friendliness
The staff received numerous compliments for being friendly, helpful, and welcoming.
Customer Service Issues
Some customers reported poor service experiences, including rude staff and long wait times.
Payment Problems
Several reviews mentioned issues with the new payment screens and difficulties with credit card transactions.
Food Quality
While some customers enjoyed the food options, others found them overpriced or of poor quality.
- JPJan ParkNov 10, 20251.0Pumps don’t take payment outside, super slow filling:(
- KKK KavyOct 4, 20251.0Fuelled up from this location and went inside the store grabbed some napkins and spoons the lady on the counter said these are for customers only I was like I fuelled up from here and I paid almost 600$ to which she replied you didn’t purchased anything from inside the store.
- KSKurt SSep 21, 20253.0The new payment screens did not work for me. I tried to use my credit card at the pump and it kept prompting me for a pin (note: it wasn't a debit card). After a couple of tries, I cancelled the sale and went somewhere else for gas. - I never had any issues with the old payment screens.
- KKKaran KhakhSep 20, 20251.0Worst pilot location no fax no printer🤮
- SISAMIR ISAACSep 2, 20255.0I like this place, clean organized, and people work here they awesome. They always smile and nice
Frequently Asked Questions About Pilot Travel Center
Are there showers at this location?
For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .
What is the cost of a shower?
Shower prices vary by location. We recommend reaching out to the store directly for prices by location.
Can anyone purchase a shower?
Yes, anyone can purchase a shower at our locations.
What are the rules for overnight parking?
We recommend reaching out to individual stores directly with location specific questions regarding parking.
Does this location sell propane?
For a list of RV amenities and services, please visit our website at https://pilotcompany.com/rv-services or download the Pilot app and create an RV account.
Does this location have laundry facilities?
Laundry facilities vary by location. We recommend reaching out to the store directly with these concerns or you can use our store locater tool on our website: https://locations.pilotflyingj.com/search .
What payment methods do you accept?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and EBT.
Does this location have a CAT scale?
Yes, all of our locations have CAT scales.
What fuel options are located here?
Please visit our website for more information on fuel options and blends: https://pilotcompany.com/fuel-prices .
Does this location have a restaurant or driver’s lounge?
Restaurants and driver’s lounges vary depending on the location. We recommend reaching out to the store directly with these inquiries or using our store locator tool on our website: https://locations.pilotflyingj.com/search .
What services and amenities are available at the Pilot Travel Center in Smiths Creek, MI?
The Pilot Travel Center in Smiths Creek offers gas, diesel, DEF with high-speed pumps, Wi-Fi, overnight parking, showers, fresh food, snacks, drinks, and coffee. Amenities include diesel lanes, CAT scale, mobile fueling, premium Wi-Fi, ATM, laundry, EV charging, and a game room.
Is the Pilot Travel Center in Smiths Creek open 24/7?
Yes, this location is open 24 hours every day of the week, including holidays.
Are showers available at this travel center?
Showers are available at Pilot Travel Centers, but availability and pricing may vary by location. It's recommended to contact the store directly or use the store locator online for specifics.
Can anyone use the showers at the Pilot Travel Center?
Yes, anyone can purchase and use showers at Pilot Travel Center locations.
What payment methods does the Pilot Travel Center accept?
This location accepts American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and contactless payments.
Does this location offer services for professional truck drivers?
Yes, the center provides amenities such as overnight parking, CAT scales, showers, diesel lanes, reserved parking, and laundry facilities, making it convenient for professional truck drivers.
How can I order food or reserve parking at the Pilot Travel Center?
You can order pickup and reserve parking using the Pilot MyRewards app or through the provided quick links online.
Are there electric vehicle charging stations at this Pilot Travel Center?
Yes, the Pilot Travel Center in Smiths Creek offers electric vehicle charging stations for customer convenience.
What nearby food options are available around the Pilot Travel Center in Smiths Creek?
Nearby food options include Cinnabon bakery and coffee shop, Subway sandwich shops, Taco Bell, and Wendy’s burger restaurant, all within proximity to the travel center.
Are there any nearby services or stores useful for travelers around the Pilot Travel Center?
Yes, nearby services include Dollar Tree and Dollar General for convenience shopping, Western Union for money transfer services, CAT Scale for vehicle weighing, and A-Z Electronics for electronics needs.
How can nearby transit and trails benefit customers visiting Pilot Travel Center?
Customers can enjoy nearby attractions like the Wadhams To Avoca Trail for hiking and active life activities, making it a great stop before or after fueling and resting at Pilot Travel Center.