Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Hilltop Rd in St Joseph Township, MI is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in St Joseph Township, MI or call us at (269) 983-6049.
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees going above and beyond to assist.
Mixed Experiences
While some reviews highlighted excellent service, others reported rude or unhelpful interactions, indicating inconsistency in customer service quality.
Product Availability
Customers appreciated the variety of parts available, but there were complaints about being sold incorrect parts, leading to unnecessary returns.
Installation Services
Positive feedback was given for the installation services provided, especially for batteries and wiper blades, with staff assisting customers promptly.
Store Environment
The store was noted to be clean and well-organized, contributing to a positive shopping experience.
BM
Brett Martin
Oct 18, 2025
5.0
Jason helped me swap the headlights and answered all of my questions. Such a nice guy, couldn’t be happier with this location - definitely my new favorite autozone!
JR
Joyce Reid
Sep 24, 2025
5.0
I am terrible with remembering names but I want to say Roy or Rory.
He went above and beyond today for me. He installed my car battery. He found the 2 screws that were supposed to be holding up some brake fluid thing as it was just hanging there and he fixed that. He installed a wiper blade I couldn't figure out how to replace. And he pointed out something that had leaked into my air filter which he took out to show me.
Sir, you are what every employee should model themselves after. I truly hope your employer realizes your value as much as I did today!
Thank you so very much!
Joyce Reid
DE
Daniella Esmeralda
Aug 22, 2025
1.0
Called to see if I could get help with a question and the guy was hella rude
HM
Heidi Mahon
Aug 5, 2025
5.0
Great professional and fast service! I have had car troubles a few times and AutoZone gentlemen have always been most helpful!
MG
mike Graves
Jul 31, 2025
5.0
I just wanted to send a thank you note to the store manager: Brett Hadley , who pointed me in the right direction to get battery changed in our 2014 Acura MDX. He took the time, and gave me the number and address, of a great mechanic in the area. We were on vacation at St Joseph Michigan, where we have been coming up for 7 - 10 years. He sent me to Enders Auto Repair, where Terry and his wife, got me in ASAP, and made the change that needed to be made, and got me on my way back to the beach with my family!!!!!!!!!!!!!
If Brett had not taken the time, to help me, I might have missed the whole day at the beach with my family.
I never do reviews, and this if my first. Thought Brett and the Auto Zone Team, deserved a Great Review for helping a family on vacation get out of a jam.
Thank you again Brett
Mikey from Kentucky