Experience the famed Nautical Mile and truly personalized service. Perfectly situated on spectacular Lake St. Clair, Safe Harbor Jefferson Beach invites boating adventures of any kind – from sailing and skiing to racing and fishing. Conveniences like the accessible fuel dock and 24-hour security combine with waterfront dining and Member events to create an atmosphere of comfort and recreation.
While many customers praised the friendly and helpful staff, there were significant complaints about unprofessional behavior from a specific employee, Connie.
Customer Experience
Overall, customers enjoyed their experiences at the marina, highlighting the beautiful location and helpful service, but some reported issues with communication and service quality.
Facilities and Amenities
The marina is noted for its clean and well-maintained facilities, though some customers expressed disappointment with the lack of amenities compared to other marinas.
Dining Options
Dining experiences received mixed reviews; while some praised the food quality, others reported issues with service and food preparation.
Security and Management
There were concerns about management and security practices, particularly regarding communication and handling of customer issues.
MM
MJL
Nov 24, 2025
5.0
I have docked and stored multiple boats at SH-JBM since 2018. This marina is unmatched in SE Michigan! The BEST yard team (Mike, Kevin, Mia, Pete, George), the BEST business admin group (Connie, Mary, Jessica) and TOP security team (Chris, Dave, Matt, Tom)! They go the EXTRA (Nautical!) mile for their customers! It is the BEST spot in the HEART of the Great Lakes!
JA
James Alibri
Nov 20, 2025
5.0
JBM is An amazing property wonderful staff constantly taking care of me year after year!!! thank you, Connie and entire crew for Great service…
SP
siraj panchbhaiya
Nov 3, 2025
1.0
CONNIE IS THE RUDEST PERSON EVER. I AM A FIRST TIME CUSTOMER AND SHE WAS VERY UNPROFESSIONAL "KAREN".
MANAGEMENT NEEDS TO FIRE HER RIGHT NOW BEFORE THEY LOSE THEIR REPUTATION. PEOPLE LIKE THIS CONNIE CAUSES COMPANIES TO TANK THEIR REPUTATIONS AND LOSE THEIR CLIENTS.
AB
Adrienne Bell
Oct 1, 2025
5.0
It's beautiful to walk around and enjoy the fresh air.
SS
Sailing Sera
Sep 8, 2025
1.0
Absolutely rude! We are safe harbor members and the receptionist returned a call and repeated one sentence 'We cannot accommodate you" and cut me off before she even knew what I was asking! Ask for someone else if Connie is your contact person here. Not a good customer experience 😕
Frequently Asked Questions About Safe Harbor Jefferson Beach
What is Safe Harbor Jefferson Beach known for?
Safe Harbor Jefferson Beach is famed for its Nautical Mile location on Lake St. Clair, offering personalized service, boating adventures including sailing, skiing, racing, and fishing, as well as waterfront dining and member events.
Where is Safe Harbor Jefferson Beach located?
It is located at 24400 Jefferson Avenue, Saint Clair Shores, MI 48080, USA.
What are the operating hours of Safe Harbor Jefferson Beach?
Safe Harbor Jefferson Beach is open Monday through Friday from 8:30 AM to 5:00 PM and is closed on Saturdays and Sundays.
How can I contact Safe Harbor Jefferson Beach?
You can contact them by phone at +1 586-778-7600 or email at jeffersonbeach@shmarinas.com.
Does Safe Harbor Jefferson Beach provide boat repair and storage services?
Yes, Safe Harbor Jefferson Beach offers boat repair and storage facilities, as well as marina and shipyard services.
Are there convenient nearby places to eat around Safe Harbor Jefferson Beach?
Yes, nearby dining options include Mike's on the Water, Jefferson Yacht Club, Licavoli's Villanova Pizzeria and Ristorante, Golden Chopsticks, and Johnny Blacks Lakehouse East, perfect for meals before or after visiting the marina.
What nearby attractions can boating customers visit when they come to Safe Harbor Jefferson Beach?
Customers can visit attractions like Fresard Park and SailTime Detroit for community activities and amusement close to the marina, enhancing their visit to the area.
Are there local businesses near Safe Harbor Jefferson Beach that provide boat rentals or fishing charters?
Yes, nearby businesses such as Mr Muskie Charters, Halcyon Sailing, Muskie Mojo Charter Fishing, and Platinum Pontoon Boat Rentals offer boat rentals and fishing charters for customers.
Does Safe Harbor Jefferson Beach have any events or a community presence on social media?
Yes, they maintain a Facebook page (Safe Harbor Jefferson Beach) and Instagram handle (@safeharborjeffersonbeach) for updates and community engagement.
Is there 24-hour security and fuel availability at Safe Harbor Jefferson Beach?
Yes, the marina offers 24-hour security and an accessible fuel dock for boating convenience.