Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone in Saint Clair Shores, MI is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Saint Clair Shores, MI or call us at (586) 879-2989.
Mixed reviews on customer service; some employees are praised for being helpful and knowledgeable, while others are criticized for being rude or unprofessional.
Staff Knowledge
Staff knowledge varies; some customers report excellent assistance and expertise, while others experienced unhelpful or uninformed employees.
Store Environment
The store is generally clean and organized, contributing positively to the shopping experience.
Product Availability
Customers appreciate the availability of products, but some express frustration with incorrect parts or poor service related to installations.
Management Issues
Concerns about management practices and employee treatment were noted, with some customers feeling that management was unprofessional or dismissive.
DJ
derrick Jones
Nov 16, 2025
5.0
Store manager Christine was extremely helpful (went out of her way to help me) saved me over $200.00 on a warranty, I didn't know I had. Autozone is fortunate to have a employee who cares to make sure customers are taken care of. Big props to her & thank you Christine. This was Sunday evening 16 Nov 2025
IB
Ian Bojanic
Sep 24, 2025
5.0
My guy Demetrius has helped me out a few times now and has been a real help. Great guy and super helpful with all of my needs! Thanks a lot
LW
Lisa Witt
Sep 17, 2025
1.0
Terrible service. My daughter came in to have her car battery tested. This is her first car so she doesn’t have a lot of experience. The employee that worked on her ( white, mid to late 20’s, wearing a choker) told her she needs to get someone to take the battery out before she can test it. The battery is not in a strange place. She had a very unpleasant demeanor and pretty much scolded my daughter. My daughter left in tears not sure what to do. This is unacceptable customer service. She is going to O Reilly.
HK
Hank Keyton
Aug 23, 2025
5.0
Friendly employee for fast service. Very reputable location.
MS
Megan-Ashlee' Showers
Jul 28, 2025
1.0
My husband and mother in-law both have left negative reviews on here about the Manager named Chuck and both reviews got taken down somehow.
We went up to AutoZone yesterday (my husband and I) & my husband confronted Chuck about his lying and told us to get out of "his store" and then called the SCS police. He was not threatened with violence or anything but called the Police anyways. I firsthand witness what a liar this man is. He pretty much told my husband the reason he didn't get hired at his store because he knew "2 much."