Tuffy Tire & Auto Service Center

4.7
867 reviews

About

Tire ShopBrake ShopAuto Repair ShopOil Change Service StationAuto Spring ShopCar Battery StoreAuto Parts & AccessoriesAuto Parts StoreMavis Discount Tire
Tuffy Tire & Auto Service Center is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, Tuffy delivers trusted service and value. Come visit us at a Tuffy Tire & Auto Service Center location in Saginaw today.

Location

Tuffy Tire & Auto Service Center
2929 Bay Road, Saginaw, MI
48603, United States

Hours

Reviews

4.7
867 reviews
5 stars
765
4 stars
40
3 stars
11
2 stars
4
1 star
47

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly and helpful staff, highlighting their willingness to go above and beyond for service.

Efficiency

Many reviews noted the quick turnaround times for services, with several customers appreciating the fast and efficient repairs.

Trustworthiness

Several customers expressed confidence in the honesty and integrity of the staff, feeling that they received fair pricing and reliable advice.

Mixed Experiences

While many reviews were positive, there were a few negative experiences regarding service quality and perceived dishonesty in pricing.
  • MM
    mike000395
    5 days ago
    5.0
    I was in an accident and stranded in Saginaw. All I can say is this Tuffy went ABOVE & BEYOND to help with my needs, and get me rolling again!! A bad situation made a lot better. Thank you, guys!!!
  • KJ
    Kiaraa Janay
    5 days ago
    5.0
    Customer service is great. Got some good tires for the winter and when i needed it fixed they got me in and fixed it right away
  • JJ
    Jennifer
    6 days ago
    5.0
    Service was really quick and wonderful. James is a really great mechanic. Justina is really friendly and gives you a great deal and is very knowledgeable. I would definitely recommend this local.
  • SS
    Stella S
    Dec 31, 2025
    5.0
    Amazing service all around! I just recently bought a new used car and had no idea the issues it had. The team gave me an inspection and gave me a run down of the issues it had and what will need to be fixed in order for me to drive safely. The price was fair and the work was impressive. I can’t say thank you enough to the tuffy team.
  • CC
    Cassidy
    Dec 31, 2025
    1.0
    Terrible experience! Will NEVER bring my car here again. Dropped it off because of some shaking in my steering wheel when I brake going over 40mph and I had mentioned to them a previous knocking sound that was coming and going in my engine. They came back with an entire list of issues… - bad/warped brake rotors, Brake pad replacement, Leaking rear shocks, Battery supposedly going bad, and they said 5/6 cylinders were misfiring. First of all I had my shocks replaced fairly recently. Secondly I didn’t even ask them to check my battery. I even went to autozone right after and they tested my battery and said it was good… This place was trying to charge me 2421 for all of this work. When I told them it was very high, they tried to negotiate, like why wouldn’t they have given me their best price to begin with?!? They even asked for my last 4 of social security for “over the phone verification” NEVER IN MY LIFE HAVE I HAD A CAR SHOP ASK FOR THIS!! Very sketchy, this is when I really got a bad gut feeling and said screw it and told them I didn’t want anything done and that I was coming in to get my car. Didn’t trust them not to ruin my car. Definitely seemed like they were trying to overcharge and pull one over on me.

Frequently Asked Questions About Tuffy Tire & Auto Service Center

What are the COVID safety practices like here?

We want you to know that your well-being and safety mean everything to us. Counters are cleaned throughout the day, we have 6ft spacing between chairs in the waiting area and when waiting in line. We also provide hand sanitizer for customers and all staff and customers are required to wear a mask. We follow CDC updates and protocol as recommended. See additional information here: https://www.mavis.com/covid-19/protocols.asp

Can I come over and fill up the air in my tire?

Yes, most of our locations have free tire air stations that allow you to check your tire pressure and fill up your tires for free.