Monro Auto Service and Tire Centers

4.6
821 reviews

About

Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Monro Auto Service and Tire Centers
2851 Bay Road, Saginaw, MI
48603, United States

Hours

Reviews

4.6
821 reviews
5 stars
698
4 stars
41
3 stars
14
2 stars
15
1 star
53

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, particularly highlighting the manager Sam for her exceptional service.

Service Quality

While some reviews noted quick and effective service, others reported issues with diagnostics and repairs, indicating inconsistency in service quality.

Pricing Transparency

Several customers expressed frustration over unexpected fees and charges, suggesting a lack of transparency in pricing.

Trustworthiness

There were mixed reviews regarding trust, with some customers feeling taken advantage of or misled about necessary repairs, while others felt the service was honest and reliable.
  • MG
    Mike Gwizdala
    2 days ago
    2.0
    About few weeks ago took my vehicle to have a tire looked at. It was always losing air pressure. Team was friendly and got me in right away, looked at the tire and said there was nothing wrong it was just low. Well, the tire continued to lose pressure and finally took it to Belle Tire. Within 10 minutes the found a 1” hexhead screw in my tire and never charged me for anything. I would not recommend Monro or KanRock or whatever they call themselves..friendly that’s why I have them two stars but ability to diagnose a problem…zero stars if I could.
  • PW
    Penny Watkins
    Jan 1, 2026
    5.0
    Was 2 hours from home with an emergency brake issue. Thankful they were open New Year’s Day. They did everything possible above and beyond to ensure I was back on the road same day! They called several places to find the parts I needed. Charged a fair price! Thank you!
  • JM
    Jason Mika
    Dec 26, 2025
    5.0
    Trevor and Sam took great care of me got my car in quick and did a great job on fixing it, Would definitely be going back for future repairs
  • BH
    Brian Hitsman
    Dec 12, 2025
    5.0
    Sam (the manager) took the time to go over with my wife info on new tires. It wasn't the tires I wanted to get but she had gone over the info with her. The only one in the area that did. So when I came back and asked for the right tires and the price I got them there.
  • LR
    LaShaundre Rice
    Nov 28, 2025
    5.0
    I ordered tires online and shipped to Monro. There was a problem with my Amazon tire installation order. Amazon completely screwed it up. They cancelled my order that I paid online. I ended up having to just pay Monro for the installation. It costs A LOT more than it is when scheduling and paying online. I’m not upset with Monro. The price is the price. I’m irritated because Amazon says it can take up to 10 business days to refund what I paid online. Anyhow, the lady at the counter was very nice and got me in Wednesday so I didn’t have to worry about traveling with bad tires. I REALLY appreciate that so much! There’s no way I would have driven in the first snow 3 hours away on my old tires.

Frequently Asked Questions About Monro Auto Service and Tire Centers

What services does Monro Auto Service and Tire Centers offer?

Monro Auto Service and Tire Centers provide auto maintenance, inspections, installations, repairs, roadside assistance, towing, and tire changes with brands like Goodyear and Cooper.

Where is Monro Auto Service and Tire Centers located?

It is located at 2851 Bay Road, Saginaw, MI 48603, United States.