Flying J Travel Center

4.1
1346 reviews

About

Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Flying J Travel Center in Saginaw, MI! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Flying J Travel Center
3475 E Washington Rd, Saginaw, MI
48601, United States

Hours

Reviews

4.1
1,346 reviews
5 stars
663
4 stars
387
3 stars
166
2 stars
53
1 star
77

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members are frequently praised for their friendliness and helpfulness, with specific mentions of employees like Jessica, Paula, and Evan providing excellent service.

Cleanliness

Many customers noted the cleanliness of the restrooms and showers, with some expressing appreciation for the efforts of staff members in maintaining these areas.

Food Quality

Feedback on food quality is mixed; while some enjoyed the offerings at Wendy's and the deli, others reported issues with freshness and availability.

Parking and Accessibility

The location is generally considered convenient for parking, especially for trucks and RVs, though some customers noted limited parking availability during busy times.

Service Issues

Several reviews highlighted inconsistent service, with complaints about long wait times for showers and rude staff experiences, particularly during busy hours.
  • CG
    Candi Gogetitgogetter
    Nov 18, 2025
    5.0
    Hubby and I walked in and was greeted by Jessica(Jess) who was very sweet and bubbly. After visiting loves in Bridgeport and the Shell(travel center) in Grand Blanc where I encountered white women with very bad attitudes and rude customer service, it was a delightful pleasure to see that not all people here in MI are bad. Jess even asked if I wanted a hug. She can teach these others a thing or two. Turned it around for me Jess! Thank u 🙏🏾 🫶🏾
  • ME
    Megan Evans
    Oct 29, 2025
    5.0
    When walking in to use the restroom before I got remotely by the bathrooms 2 people already had said hi.
  • FI
    Frank Lopez iv
    Oct 29, 2025
    5.0
    Listen Paula is hands down the reason I continue to come back. She brings such a good energy every morning.
  • BB
    Be'Be' Boling (Be'Be')
    Oct 27, 2025
    4.0
    Good location! Plenty of car/truck/RV parking and prime/reserved parking, (get yours online, pay with your points) and handicap accessible spaces. On the menu, Wendy's. I gave this 4 stars because the showers weren't working due to repair issues. I don't know if the washers were working. It is quiet at night. "Be a Beacon of light so others can find their way. Safe and happy travels!" Be'Be'
  • BP
    Bill Plater
    Oct 26, 2025
    1.0
    Was a horrible exp..manager charlie was rude..loud and obnoxious..for asking her to do her job..wait on customers..rather then engage in a conversation with other cashiers conversations for 5 mins..never go there agsin..tell everyone i know to stay away..horrible

Frequently Asked Questions About Flying J Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.