Business Details
About
Car WashAuto Detailing ServiceTommy's Express Car Wash
We are more than just an express car wash. Tommy's Express of Royal Oak, MI believes in enriching lives, adding value, and serving communities. Experience our unlimited membership program by downloading the TommyClub App and signing up today!
Details
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.0
215 reviews
5 stars
135
4 stars
23
3 stars
16
2 stars
9
1 star
32
What are people saying?
AI-generated from recent customer reviews
Quality Issues
Many customers reported that their cars were not cleaned properly, with missed spots and dirt remaining after washes.
Customer Service
There are mixed reviews regarding customer service, with some praising staff friendliness while others reported poor handling of complaints and damage claims.
Damage Claims
Several customers experienced damage to their vehicles during washes and reported unsatisfactory responses from management regarding compensation.
Convenience and Speed
Customers appreciated the quick service and convenience of the wash process, particularly with the use of an app for membership.
Equipment and Facilities
While some praised the vacuum and mat cleaning facilities, others noted issues with the drying process and the effectiveness of the wash equipment.
- AAAdamDec 30, 20251.0I was rear ended in one of their washes and they are running for the hills to avoid liability. Avoid at all costs.
- JEJohn ErpeldingDec 23, 20253.0It was okay, I feel like a lot of suds was left on my car. Also the guy that's guiding people into the car wash probably shouldn't be playing on his phone. I'll try it a couple more times but not all that impressed for the first go.
- JGJohn GezonDec 20, 20252.0I’ve been taking my car here for some time. This winter, I decided to try some Kock Chemie Active Foam on my rockers, hatch and wheels. I do this to prevent scratches, which any wash will do, this one included. They told me I couldn’t come through. I understand why they don’t want me to come through. That when said, I won’t be coming here anymore.
- MBMike BarnabyNov 20, 20251.0I paid the works and my driver side looked ok but my passenger side looked untouched. I left and went back to work about a mile or 2 from there. I was only at for about 30-60 minutes before I saw the passenger side. I drove back and was told that since I left the premises they wouldn’t run my car through the wash again to clean the passenger. So much for paying $35 for a quality.
- AKAmal KashamNov 12, 20255.0Thank car wash was good, vacuum was great. Service was better.
Frequently Asked Questions About Tommy's Express® Car Wash
What are the operating hours of Tommy's Express® Car Wash in Royal Oak, MI?
Tommy's Express® Car Wash is open daily from 7:00 AM to 9:00 PM.
Where is Tommy's Express® Car Wash located?
It is located at 31800 Woodward Ave., Royal Oak, MI 48073, USA.
What types of payment does Tommy's Express® Car Wash accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What car wash services are offered by Tommy's Express® Car Wash?
They offer services including free vacuums, free mat washers, interior detailing kits, and product options like Rainbow Coat foam, Body Wax, Tommy Guard® protection, Red Hot Cleanser foam, and Tire Shine.
Does Tommy's Express® Car Wash offer any membership program?
Yes, customers can enjoy an unlimited membership program by downloading the TommyClub App and signing up.
How can I contact Tommy's Express® Car Wash via email or phone?
You can email mi345@teamtommys.com or call +1 248-246-0016.
Is Tommy's Express® Car Wash affiliated with any associations?
Yes, it is associated with Water Mission.
Are there any convenient places to eat nearby Tommy's Express® Car Wash?
Yes, several nearby dining options include Chipotle Mexican Grill, Harvest Garden Oriental Food, Saroki's Crispy Chicken & Pizza, Starbucks, Tim Hortons, and Potbelly Sandwich Shop.
Where can I refuel or find convenience stores near Tommy's Express® Car Wash?
Shell gas station and Barrels & Vines, which also sells liquor, are nearby locations for fueling and convenience needs.
What other services or shops are located close to Tommy's Express® Car Wash?
Nearby services include Cristini Salon (beauty and hair care), Audio Dimensions (electronics and party equipment rental), The Vitamin Shoppe (vitamins and supplements), and Uncle Ed's Oil Shoppe (automotive repair and oil changes).