Business Details
About
Car WashAuto Detailing Service
We are more than just an express car wash. Tommy's Express of Royal Oak, MI believes in enriching lives, adding value, and serving communities. Experience our unlimited membership program by downloading the TommyClub App and signing up today!
Details
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.0
208 reviews
5 stars
132
4 stars
22
3 stars
14
2 stars
8
1 star
32
What are people saying?
AI-generated from recent customer reviews
Wash Quality
Many customers reported inconsistent wash quality, with several noting missed spots and dirt remaining after the wash.
Customer Service
Customer service experiences varied, with some praising staff for their friendliness and responsiveness, while others reported poor handling of complaints and issues.
Drying Issues
Numerous reviews highlighted inadequate drying, leading to water spots and the need for customers to bring their own towels.
Equipment and Convenience
Customers appreciated the modern equipment and convenience of the wash process, including free vacuums and the app for easy access.
Damage Claims
Several customers expressed frustration over damage to their vehicles during washes, with complaints about the business's refusal to take responsibility.
- MBMike Barnaby4 days ago1.0I paid the works and my driver side looked ok but my passenger side looked untouched. I left and went back to work about a mile or 2 from there. I was only at for about 30-60 minutes before I saw the passenger side. I drove back and was told that since I left the premises they wouldn’t run my car through the wash again to clean the passenger. So much for paying $35 for a quality.
- AKAmal KashamNov 12, 20255.0Thank car wash was good, vacuum was great. Service was better.
- YYYerBoyNubbyNov 3, 20254.0Super fast and convenient only down side is the drying at the end is very mediocre. Must bring a cloth with you if you don’t want water spots. Otherwise It’s an incredible wash
- KGKeith GilbertNov 1, 20255.0Great car wash with new equipment and free vacuums.
- TJTracie JenkinsOct 16, 20251.0(UPDATE10/24/2025:GREAT CUSTOMER SERVICE, MGR GAVE ME A FREE WASH..CAR WAS DIRTY ON BOTH SIDES ALONG WITH WHEELS AND MY CAR HAS SCRATCHES..NOW IM SURE IT GOT SCRATCHED THE LAST TIME TOO.GLAD I CANCELED MY FREE MEMBERSHIP..WILL NOT BE BACK.)..no towel dryers..so it leaves spots..wheels still has dust on them...they have a mat cleaner is the best thing about this place..but there wash is not excellent its mediocre...
Frequently Asked Questions About Tommy's Express® Car Wash
What are the operating hours of Tommy's Express® Car Wash in Royal Oak, MI?
Tommy's Express® Car Wash is open daily from 7:00 AM to 9:00 PM.
Where is Tommy's Express® Car Wash located?
It is located at 31800 Woodward Ave., Royal Oak, MI 48073, USA.
What types of payment does Tommy's Express® Car Wash accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What car wash services are offered by Tommy's Express® Car Wash?
They offer services including free vacuums, free mat washers, interior detailing kits, and product options like Rainbow Coat foam, Body Wax, Tommy Guard® protection, Red Hot Cleanser foam, and Tire Shine.
Does Tommy's Express® Car Wash offer any membership program?
Yes, customers can enjoy an unlimited membership program by downloading the TommyClub App and signing up.
How can I contact Tommy's Express® Car Wash via email or phone?
You can email mi345@teamtommys.com or call +1 248-246-0016.
Is Tommy's Express® Car Wash affiliated with any associations?
Yes, it is associated with Water Mission.
Are there any convenient places to eat nearby Tommy's Express® Car Wash?
Yes, several nearby dining options include Chipotle Mexican Grill, Harvest Garden Oriental Food, Saroki's Crispy Chicken & Pizza, Starbucks, Tim Hortons, and Potbelly Sandwich Shop.
Where can I refuel or find convenience stores near Tommy's Express® Car Wash?
Shell gas station and Barrels & Vines, which also sells liquor, are nearby locations for fueling and convenience needs.
What other services or shops are located close to Tommy's Express® Car Wash?
Nearby services include Cristini Salon (beauty and hair care), Audio Dimensions (electronics and party equipment rental), The Vitamin Shoppe (vitamins and supplements), and Uncle Ed's Oil Shoppe (automotive repair and oil changes).