Enterprise Rent-A-Car

Reviews

• KL

  Kristen Leigh

  4 days ago
  1.0
  My family rented a large SUV to drive to Florida due to an unforeseen situation with our flights. We were provided a 3 year old vehicle with nearly 80,000 miles. I understand this is not going to be the same kind of rental that you typically get from the airport (which is usually a newer fleet vehicle), but it was still in pretty rough shape. We live close to the establishment and it was more convenient to pick up locally. When we arrived to pick it up, only one vehicle was on site that was driven over from another lot for us. It was very banged up with some major scratches and dents where paint was missing. We soon found out that it was MUCH worse than that! It was clear that someone had chain smoked in this vehicle and it smelled terrible! The smell had totally absorbed into the interior and would transfer onto your clothing when you sat in it… just gross!!! Not to mention breathing that smell with your kids for 20 hours was terrible. The interior itself was filthy and stained. We soon found out the suspension clearly had issues at it was a very rough ride down. The transmission also didn’t shift properly and made the vehicle seem unsafe. About one hour into our trip the tire sensor pressure light came on. We continued to monitor the tire. One day later, we came out from a quick lunch to a nearly flat tire. We had to find a shop in the small town to patch a nail hole. The shop told us we should really replace the tire as the tread was basically gone. We explained it was a rental and he said it should be ok for the week we were driving on it, but it was in bad shape and he was surprised the rental company would allow for this vehicle to be on the road in this condition. When we drove through a storm, we discovered the windshield wipers were old/shot and barely made contact with the windshield making it difficult to see. We made do with the vehicle and were happy we made it back home in one piece. We will NEVER EVER rent from this facility again and would recommend others to avoid this place too!
• WH

  William Hoard

  Feb 6, 2026
  5.0
  They did a good job fo
• BP

  Brian Peura

  Jan 28, 2026
  5.0
  They were very professional. The Ford Explorer was a pleasure to drive. They drove my wife to the repair shop without delay.
• AW

  Albert L Washington

  Jan 25, 2026
  5.0
  There a nice selection to choose from and the staff is very friendly. At a great reasonable price.
• TM

  Tom Maher

  Jan 17, 2026
  5.0
  As a former 'car' guy. You will not find better service and laughter, while handling business. On point, every time

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