Enterprise Rent-A-Car

4.3
358 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Royal Oak Twp, MI? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our 8 Mile Road location today.

Location

Enterprise Rent-A-Car
10334 W. Eight Mile Rd., Royal Oak Twp, MI
48220, United States

Hours

Reviews

4.3
358 reviews
5 stars
240
4 stars
52
3 stars
22
2 stars
10
1 star
34

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, professional, and accommodating, with specific mentions of individual employees who provided exceptional service.

Reservation Issues

Several customers reported problems with reservations, including not having the reserved vehicle available upon arrival, leading to frustration and inconvenience.

Vehicle Condition

Feedback indicated mixed experiences regarding vehicle cleanliness and condition, with some customers receiving dirty or poorly maintained cars.

Overall Satisfaction

While many customers expressed satisfaction with their experiences, there were notable complaints about unprofessional behavior and lack of communication from staff.
  • RH
    R Hughes
    Dec 23, 2025
    5.0
    They were very professional and accommodating. I would visit this location again.
  • BT
    Bah plus Ten
    Dec 16, 2025
    4.0
    Young Man was there all by himself and he was still professional, they had 1 option for me and I was a messed up old car. I chose not to take the car. It wasn’t his fault they didn’t have more options but that’s why I didn’t give 5 stars. Customer service was Great!!
  • YW
    Yolanda Williams
    Dec 1, 2025
    2.0
    I will not be using Enterprise in near future....Made a Reservation weeks ahead, get to this location and told we don't have what you reserved and we don't know cause it's the Holiday week no Cars are returning... I reserved it to go Out of Town..so I was really aggravated. They finally figured something out and offered what I didn't want .0 My thing is what kinda non system are you guys using if someone makes a Reservation that's why they make it. Take uop your time.get to your time of pick up and told they waiting, How about look at whats reserved and stop over Booking.. Would ststu
  • ST
    S Tower
    Nov 11, 2025
    5.0
    The manager and staff were a delight. I will always go to this location 🔥🔥🔥
  • 22
    23predator 23
    Oct 17, 2025
    1.0
    Nobody never answered the phone so if you have a problem you on your owns

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Royal Oak Twp?

You can rent a wide range of vehicles including cars, vans, and luxury cars with flexible rental options.

What are the operating hours of Enterprise Rent-A-Car on weekdays?

Enterprise Rent-A-Car is open from 8:00 AM to 6:00 PM Monday through Friday.