Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery Store
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Roseville.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.3
216 reviews
5 stars
169
4 stars
8
3 stars
7
2 stars
5
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, professional, and attentive, with specific mentions of individual employees who provided exceptional service.
Service Quality
While many reviews highlighted quick and efficient service, there were several complaints about poor workmanship, including loose oil filters and damage to vehicles.
Pricing
Customers noted that while the prices can be on the higher side, the quality of service and speed often justified the cost.
Consistency
The business received mixed feedback regarding consistency, with some customers reporting excellent experiences while others encountered significant issues during their visits.
Management Response
Several reviews indicated that management was responsive to complaints and made efforts to rectify issues, although some customers felt their concerns were not adequately addressed.
- RPRobert Phillips6 days ago1.0I purchased a Groupon a few weeks ago and always go to the one in Grosse Pointe Park but I was leaving Dick’s Sporting Goods and noticed one across Gratiot. It was a lot nicer than the one on Mack but unfortunately, I left my reading glasses at home and couldn’t see how to pull up the voucher via my email. One guy didn’t know what a Groupon was and so I asked the guy (John) at the computer in my bay area if he could take a look at my phone hit the magic button to redeem it. He said “I just need a bar code.” I stated that I can’t see my phone and if he could assist. He just stood there like he didn’t know how to converse with a live human being. After asking multiple times which I got no response I asked for his name and left. Horrible service.
- THTerrance HarrisNov 13, 20255.0I’ve been getting my oil changed her for about two years. Great staff! Great customer service! I don’t go anywhere else.
- LLLaToya LaniseNov 10, 20255.0The manager assisted me with my oil change. She made my experience memorable as she explained everything clearly and did not make me feel pressured to buy any extra services. It was also my birthday, which since I was already using a coupon she gave me a Red Bull instead of water which was so very nice of her! I will most definitely be back to the Gratiot location for all future services.
- JMJon MarrNov 7, 20255.0Veronica and the team was amazing. Perfect customer service, highly recommend this place. 6 stars if I could. Thank you guys. Till next time.
- JVJohn vorgitchOct 21, 20255.0Can bit pricey, but the service, speed, and care make up for it. Always a good deal to find online before coming in. The new service center manager Veronica was very great and on top of everything during my visit.
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change in Roseville offer?
Valvoline Instant Oil Change offers 15-minute, stay-in-your-car oil changes and a wide range of preventive vehicle maintenance services for all types of vehicles.
What are the operating hours for Valvoline Instant Oil Change on weekdays?
The service center is open from 8:00 AM to 7:00 PM Monday through Friday.
Is Valvoline Instant Oil Change open on weekends?
Yes, it is open on Saturdays from 8:00 AM to 6:00 PM and on Sundays from 9:00 AM to 5:00 PM.
Do I need to make an appointment to get an oil change at this location?
No appointment is required; customers can visit without scheduling in advance.
What forms of payment are accepted at Valvoline Instant Oil Change?
They accept debit cards, credit cards, and mobile NFC payments.
What is the address and contact information for Valvoline Instant Oil Change in Roseville?
The location is at 32600 Gratiot Ave, Roseville, MI 48066. Main phone number is +1 586-218-3331 and alternate phone is +1 800-327-8242.
Are there any holiday closures I should be aware of?
Valvoline Instant Oil Change is closed on November 27, 2025, and December 25, 2025.
What nearby dining options are available close to Valvoline Instant Oil Change?
Nearby dining includes Lee's Famous Recipe Chicken, Dooley's restaurant and bar, Chili's Grill & Bar, and Leo's Coney Island.
Are there any automotive-related businesses near Valvoline Instant Oil Change?
Yes, nearby you can find Belle Tire and Firestone Complete Auto Care for tire and automotive repair services.
What nearby places of interest could I visit before or after my service at Valvoline?
You might enjoy visiting Selfie Express Studio, an art museum, or get beauty treatments at Curl Me Crazy Salon Suites or Hair Odyssey Salon nearby.