Valvoline Instant Oil Change

4.3
216 reviews

About

Oil Change Service StationAuto Repair ShopCar Battery Store
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Roseville.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Valvoline Instant Oil Change
32600 Gratiot Ave, Roseville, MI
48066, United States

Hours

Reviews

4.3
216 reviews
5 stars
169
4 stars
8
3 stars
7
2 stars
5
1 star
27

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, professional, and attentive, with specific mentions of individual employees who provided exceptional service.

Service Quality

While many reviews highlighted quick and efficient service, there were several complaints about poor workmanship, including loose oil filters and damage to vehicles.

Pricing

Customers noted that while the prices can be on the higher side, the quality of service and speed often justified the cost.

Consistency

The business received mixed feedback regarding consistency, with some customers reporting excellent experiences while others encountered significant issues during their visits.

Management Response

Several reviews indicated that management was responsive to complaints and made efforts to rectify issues, although some customers felt their concerns were not adequately addressed.
  • RP
    Robert Phillips
    6 days ago
    1.0
    I purchased a Groupon a few weeks ago and always go to the one in Grosse Pointe Park but I was leaving Dick’s Sporting Goods and noticed one across Gratiot. It was a lot nicer than the one on Mack but unfortunately, I left my reading glasses at home and couldn’t see how to pull up the voucher via my email. One guy didn’t know what a Groupon was and so I asked the guy (John) at the computer in my bay area if he could take a look at my phone hit the magic button to redeem it. He said “I just need a bar code.” I stated that I can’t see my phone and if he could assist. He just stood there like he didn’t know how to converse with a live human being. After asking multiple times which I got no response I asked for his name and left. Horrible service.
  • TH
    Terrance Harris
    Nov 13, 2025
    5.0
    I’ve been getting my oil changed her for about two years. Great staff! Great customer service! I don’t go anywhere else.
  • LL
    LaToya Lanise
    Nov 10, 2025
    5.0
    The manager assisted me with my oil change. She made my experience memorable as she explained everything clearly and did not make me feel pressured to buy any extra services. It was also my birthday, which since I was already using a coupon she gave me a Red Bull instead of water which was so very nice of her! I will most definitely be back to the Gratiot location for all future services.
  • JM
    Jon Marr
    Nov 7, 2025
    5.0
    Veronica and the team was amazing. Perfect customer service, highly recommend this place. 6 stars if I could. Thank you guys. Till next time.
  • JV
    John vorgitch
    Oct 21, 2025
    5.0
    Can bit pricey, but the service, speed, and care make up for it. Always a good deal to find online before coming in. The new service center manager Veronica was very great and on top of everything during my visit.

Frequently Asked Questions About Valvoline Instant Oil Change

What services does Valvoline Instant Oil Change in Roseville offer?

Valvoline Instant Oil Change offers 15-minute, stay-in-your-car oil changes and a wide range of preventive vehicle maintenance services for all types of vehicles.

What are the operating hours for Valvoline Instant Oil Change on weekdays?

The service center is open from 8:00 AM to 7:00 PM Monday through Friday.